Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
new Application packages Software integration and compatibility testing in a Win 10 environment Ensuring that packaged products meet set requirements and specifications Creation and management of support records using ServiceManagement Tool Report anomalies Writing, reviewing and maintaining processes and procedures What youll bring: Experience with Application more »
into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works orders, and other queries, ensuring flawless operation via the ServiceManagement tool Install encryption software and add users to Active Directory software groups Install, configure, and maintain network printers, and support remote access … support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity more »
support (PCs, laptops, peripherals, printers) Build, configure and troubleshoot desktop and laptop systems Incident requests, internal works orders and other queries assigned via the ServiceManagement tool Resolve daily issues Install, configure and maintain network printers Installing and supporting remote access connections Installation of encryption software Alignment to …/2016, SharePoint 2019, Outlook 2013/2016 Understanding of Thin Client environments Knowledge of Citrix and VMWare LAN/WAN technologies, systems management and monitoring tools Experience in a customer environment It would be great if you had: DV clearance Knowledge of Sys Track ITIL4 Foundation If you more »
support (PCs, laptops, peripherals, printers) Build, configure and troubleshoot desktop and laptop systems Incident requests, internal works orders and other queries assigned via the ServiceManagement tool Resolve daily issues Install, configure and maintain network printers Installing and supporting remote access connections Installation of encryption software Alignment to …/2016, SharePoint 2019, Outlook 2013/2016 Understanding of Thin Client environments Knowledge of Citrix and VMWare LAN/WAN technologies, systems management and monitoring tools Experience in a customer environment It would be great if you had: DV clearance Knowledge of Sys Track ITIL4 Foundation If you more »
