9 Contract Service Management Jobs in the South West

Job Title: Delivery Manager - Transforming Service Management Location: Exeter, United Kingdom Contract Duration: 3 months Type: Hybrid (On-site and Remote) Rate: £500/day AN ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE About Us: We are seeking a dynamic and experienced Delivery Manager to lead the … day-to-day delivery of the "Transforming Service Management" strategic action for our government client in Exeter. This critical role will be instrumental in driving forward a multi-year programme of work, collaborating closely with Senior Stakeholders and a dedicated team of service management professionals. Responsibilities … Lead the day-to-day delivery of the "Transforming Service Management" strategic action. Establish and maintain governance frameworks and adaptive cadence for effective delivery. Drive knowledge sharing opportunities to empower existing employees. Focus on enhancing Service Management Practices (ITIL V4/IT4IT), Data Governance/Management more »

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual … Service Improvement aims to continually improve the effectiveness and efficiency of IT processes and services. Key outputs of the role are to: * Own and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build improvement plans, drive the implementation of improvement plans). * Where feasible, look to recommend/utilise appropriate tooling to gather data and ensure that more »

Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of … understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident … Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service more »

a central government organisation based in the South West. The post holder will be responsible for the day-to-day delivery of the Transforming Service Management strategic action alongside a team of service management professionals and senior stakeholders. Daily rate: £390 - £500 Inside IR35 Working pattern … and opportunity for knowledge share to existing employees for effective delivery of a critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current … business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and supplier alignment). Implement a Service Management Office. Work alongside and support the development of the authorities Change Management capability. Write or input into business cases and communicate business more »

We are seeking a Service Delivery Manager on an initial 3 month contract with the potential to extend for our public sector client based in Exeter to work from home with an expectation of attending the office - 1 - 2 days per month paying up to £500 per day inside … IR35 depending on experience. This role requires Security Clearance (SC). The successful candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology … SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget Management Leading & management of staff Innovation & continuous Improvement ITIL Qualified Interested? Please apply below. Service Delivery Manager, Service Delivery, ITIL, SC, security cleared, public sector, transformation more »

Email organisations including but not limited to MS Exchange technologies, preferably in a secure environment. + Current SC Clearance Wintel Engineer The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. The target … WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new more »

Core WINTEL Engineer Competitive rate 12 Month Contract *ACTIVE* Security Clearance would be advantageous The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. The target environments are heavily virtualised. This work will … WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new more »

Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience: Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new … Competency in MS Office Suite. Desirable skills, qualifications and experience: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience underpins some applications. more »

of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT service management processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support more »