4 Service Management Jobs in Warwickshire

This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre’s. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments. Qualifications/Requirements SC Cleared. Network Data and Security knowledge. CCNA … multiple data centres. working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. working with any ITSM tool such as Service Now. certified or recent relevant experience working in ITIL controlled environment. verbal and written communication skills. includes P1 Operational on-call support, subject to … scheduling. Essential Responsibilities support of Network environments across two UK Data Centres. in-house ticket analysis, workgroup management and escalations. Service utilities that underpin regional IT operations, including Monitoring & Alerting products. support any requirements across the Cyber Security, Application, and Infrastructure groups in region. and promote change control more »

This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network … centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational … on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application more »

of projects/technologies, there's a preference for you to have experience in 1 or more of the following: - CRM/Customer Relationship Management - Field Service Management/Field Worker Solutions - Asset Management - Geographical Information Systems/Logistics/GIS more »

Service Desk Analyst - Initial 6 months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a Service Desk Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key … Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to more »