Service Transition Manager
Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
SF Recruitment (Tech)
pension contribution and 40 days annual leave. Hybrid working is in place. Main Duties: Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets the requirements of the programme. Lead … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in … the Service Catalogue, service information is entered in the CMDB. Provide assurance that appropriate training/knowledge transfer takes place to ensure the service is embedded in the appropriate support/operational teams. Undertake final checks prior to Release authorisation to confirm that the release checklist and more »
Employment Type: Contract, Work From Home
Rate: £50,000
Posted: