IT Service Manager
Cheltenham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Northrop Grumman
gain and maintain the highest level of UK Government clearance Location: Cheltenham . About Your Opportunity: An exciting opportunity has arisen for an IT Service Manager to become part of our existing service management team in our Cyber & Intelligence organisation. This role is vital to the … Responsibilities: 1. Responsible for the management of all incidents and requests to ensure they are handled effectively to minimise negative impact to users and service operations 2. Responsible for maximising the number of successful IT changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and … for purpose, fit for use, and that they can be delivered by the organization and its ecosystem. 5. Identify and explore opportunities for continual service improvements. Your Experience - 1. Demonstrable track record of Incident, Change and Release management. 2. Experience across the service delivery lifecycle, including Service more »
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