1 to 25 of 27 Service Manager Jobs in the North West

more than a century producing premium quality high pressure pumps and pumping systems for the global mining and industrial sectors. The Technical After Sales & Service Manager will provide the highest standard of after sales service for our customers and partners by providing technical expertise and excellent … customer service skills. They will work together with our team of design engineers, quality engineers and the field services staff to achieve the business objectives of the company and our customers. This is a replacement appointment, which is central and critical to the efficient running of increasing business activity … in Pump Systems at RMI. In addition to annual initiatives, the key accountabilities of this position are: Sales · Develop the after sales and service market by visiting customer sites to advise and promote planned preventative maintenance. · Promote RMI products and services to new and existing customers. · Seek new pump more »

empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer … Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews … of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required for incidents more »

installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. The Benefits: salary Allowance days holidays holiday entitlement based on length of service buy and sell … scheme pension scheme care cash plan Assistance programme working and Recognition and investment in our employees Role & Responsibilities: We are seeking a highly motivated Service Development Manager to develop and implement a service delivery model, revenue and sales strategies specifically targeting large scale gas and desal … engines. The role is reporting directly to our Service Commercial Director within our Service Commercial Department. Responsibilities • Develop a framework for the delivery of large scale gas and desal engines aftermarket service products • Develop Sales Strategies and commercial offerings • Working alongside the existing business structure identify potential more »

IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live … Delivering successful outcomes in this role, the main responsibilities you will have include: You will have line management responsibilities, leading an established team of Service Managers. You will manage end user communication and expectations, providing high quality support for all end users. Plan, schedule and coordinate resources to ensure … effective service delivery of business critical systems used by Counter Fraud Compliance & Debt (CFCD). This is the largest business directorate impacting DWP live estate with approximately 9,000 colleagues. Maintain stakeholder relationships and will liaise effectively and courteously with colleagues. You will be expected to work occasional evenings more »

Regional Service Manager - North Of England Manchester/Yorkshire - Home/Field Based, Flexible location £50,000-£60,000 + Company vehicle and benefits Monday - Friday 40 hours Are you a service manager looking to join an industry leading company going through excellent expansion … Due to growth, this newly created role will see you oversee and manage a team of around 30 field service engineers for a leading service company that are very well established and have an excellent reputation with their long standing customers. Day to day you will be regularly … travelling across the North of England and Scotland to visit and support service engineers. You will be the go to point of contact for technical support for the engineers, so a strong background and knowledge in warewashing, white goods, coffee, and other transferable sectors with strong three phase knowledge more »

IT Service Manager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic IT Service Manager to join a leading consumer focused business, playing a pivotal role in improving IT service levels across … the organisation. The IT Service Manager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the IT Service Manager will also act … and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. IT Service Manager – Key Requirements: Previous experience in a dedicated IT Service Management or similar role A technical background in IT Support or more »

Job Title: Service Desk Manager Location: East Cheshire Salary: up to £45,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager … consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager more »

36.25 Hours Full Time Monday Friday + Some weekend/out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions more »

We are looking to recruit for a Technical Services Manager with extensive experience in working for an within the managing agent arena. The role is based out of the Greater Manchester area and will take ownership of a hub of portfolio's within the North West. It boasts … an expert in steering the intricate workings of technical services within the managing agent sphere? We're on a lookout for a Technical Services Manager who combines extensive experience with a knack for innovation and leadership. This pivotal role demands not just comprehensive knowledge in the Property and more »

Service Manager I am working with an industry-leading company who are on the hunt to build out their Service Management function. The role comes with a lot of responsibility across continuous improvement and processes across IT and the wider business. The candidate must have: - Excellent … Stakeholder Management - Service Management experience - IT/MSP Experience Salary: £55,000 + Benefits Location: Manchester (Hybrid) If this sounds like yourself or someone you may know then please apply now more »

Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »

Join us and help deliver the exceptional, every day. As a Senior Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the … main point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as … handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs … KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT more »

IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live more »

We are looking for an experienced Workshop Manager or Supervisor to join our Nationwide Platforms team at the Warrington depot. As Workshop Service Manager you will be responsible for managing all workshop and field based engineering activities at the Depot. Ideally someone within a similar … Manage appropriate fleet hire availability through day-book ? Ensure all maintenance actions are carried out to appropriate standard and in within acceptable timescale eg service, Thorough Examination etc ? Ensure safe systems of work are applied to all activities carried out ? Report engineering incidents or issues, including warranty failures and … customer damage ? Deliver technical ?tool-box talk' type information sessions to engineering staff ? Liaise with external parts and service providers when required ? Develop productive relationships across all regional and inter-regional functions to meet the overall business plan The ideal candidate will have: ? Formally trained in an engineering discipline more »

Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who … consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who … consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of survey, design, build … services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the Service Delivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at hand more »

Service Operations Manager £50,000 - £60,000 + Training + Excellent Company Benefits Bolton, Commutable From: Manchester, Wigan, Leigh, Bury, Blackburn, Warrington Are you a Field Service Manager/Operations Manager looking to take a leading role and directly influence the success … is the chance to play a key part in their growth plans. In this role you will manage both internal and external engineers on service/maintenance work as well as contract management at an operational level, maintaining the excellent levels of service that they're known for. … This role suits a Field Service Manager/Operations Manager from any engineering background, looking to for a senior management role where you can implement your own leadership style within a successful, growing business. The Role: Managing internal & external engineers. Site office based, with occasional more »

Service Manager (Heat Pumps) Bootle - Office based £40,000 - £50,000 + Bonus scheme + Career Progression + Pension Are you looking to join an industry leading business that is dominating the renewable energy market, with the chance to lead and coordinate teams? On offer is the … specifically with renewable solutions including ASHP and Solar PV. You will need to have the right characteristics of a leader including communication, organisation, customer service and other related traits. The Role: - Serve as the primary point of contact for the operations team, overseeing queries and scheduling. - Lead the development more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating … and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce … service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »

36.25 Hours Full Time Monday Friday + Some weekend/out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions … such as the M365 Power Platform, that achieve digital transformation for the organisation and its customers. This role Key areas of work: Product manager and lead for our online services including the corporate website, the customer portal and other digital solutions. Horizon scanning and utilising existing digital solutions more »

Permanent – 36.25 Hours – Full Time Monday – Friday + Some weekend/out of hours work required. RBH currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions … such as the M365 Power Platform, that achieve digital transformation for the organisation and its customers. This role Key areas of work: Product manager and lead for RBH online services including the corporate website, the customer portal (MyRBH) and other digital solutions. Horizon scanning and utilising existing digital more »

Brook Street are looking for an IT Service Manager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an IT Service Manager you are responsible for ensuring a high quality service is … user experience of the Fraud & Error systems. This is a highly visible role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management activities such as: - Proactive role within Fraud & Error Live Support team … using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT service functions - Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and expectations - Meeting or exceeding more »

Experienced Technical Services Manager required to work for a leading fit-out contractor. The experienced candidate will come from either a electrical or mechanical background but be proficient in both. The role will be to get involved in all aspects of the project from getting involved in the more »