Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a … passion for delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining … high levels of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation more »
Southampton, Hampshire, South East, United Kingdom
Speedy Hire
ServiceManager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider … with the widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a ServiceManager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring … excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors more »
SERVICE & PARTS MANAGER Job Brief We are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians. ServiceManager responsibilities include management of 2/3 Technicians, greeting customers, listening to their … work - Monday to Friday 8am - 5pm Responsibilities Management of 2/3 Technicians which involves planning and scheduling their work loads. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Using your knowledge of our products and services to sell or provide … in-depth information about available parts and service options to customers and provide estimates for any work required Liaise with customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Responsible for the complete inventory of all stock more »
deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The ServiceManager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the … Customer Key Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office … regular travel to customer sites in UK and overseas will be required at short notice. Responsibilities Interface with Projects, Product line, Engineering, Sales and Service Administration taking ownership of all aspects of Services. Communicate to Senior Management through Service Reviews or other means, updates of the servicemore »
ServiceManagerServiceManager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a ServiceManager to support their UK customer base, taking responsibility for … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be … advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley@SpectrumIT.co.uk or more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
few. About the Role Due to exciting growth we are looking for a strategic, people focused professional to join us as our new UK Service Manager. As a services business, this position is of significant strategic importance where the successful candidate will be overseeing and enhancing our service centre operations, ensuring seamless service delivery, efficient repair processes and exceptional customer experiences. What you will be doing in this role Oversee the day-to-day operations of all service centres within Midwich, ensuring seamless service delivery, efficient repair processes, and exceptional customer experiences. Lead the … with IT teams to customize the platform according to the unique needs of each business unit. Establish and maintain rigorous quality assurance standards for service delivery. Implement performance metrics, monitor key performance indicators (KPIs), and conduct regular assessments to ensure compliance with quality standards and customer satisfaction. Manage relationships more »
Accounts Manager, Accountant, Business ServicesManager, Finance, ACCA, ACA, Oxford, COR5461 The role An exciting opportunity has arisen for an Accounts Manager/Qualified Accountant to join an Oxford-based Practice! The successful Accounts Manager/Accountant will be joining the wider … Business Services team based full-time in the Oxford office, in-order to work alongside the Tax Manager providing... APCT1_UKTJ more »
collaborate to push the boundaries of tech while keeping client needs front of mind. The next step in your career starts here! Technology ServicesManager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK, in order to provide … improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »
Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support ServicesManager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. If your skills, experience, and more »
Anderselite are currently recruiting for a Technical servicesManager for a permanent opportunity with a leading property management and real estate services firm based in London. You will be responsible for conducting energy management audits, developing improvement plans, and managing the execution of small-scale engineering projects across more »
Salary: £71,760 Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee the … daily operations in a defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to meet … with health and safety regulations and external accreditation requirements. Promote a culture of continuous improvement, cost reduction, and value for money. Foster excellent customer service and collaborate with colleagues to provide integrated solutions. Make prompt and informed decisions to drive the company's competitiveness. Instill energy and dynamism into more »
you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support ServicesManager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. Your role will involve managing … birthday day off, as well as the option to buy and sell holiday Company Car Scheme, Car Allowance or Company Car entitlement Generous Manager Defined Contribution Pension Scheme Management Incentive Scheme Private Health Insurance Introduction of KBR benefits, with a wide range of core and additional benefits for more »
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. Facilitate … effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and implementing changes to more »
Gatwick, Surrey, United Kingdom Hybrid / WFH Options
Gatwick Airport
Job Requirements IT Service Asset and Configuration Manager 'To be the airport for everyone, whatever your journey' £44,321 - £49,245 + £1,000 Flex allowance, up to 15% bonus and benefits Are you looking for an exciting new opportunity? We are looking for great people who … possible for our IT Technical Services team and continue their journey with us here at London Gatwick. What is the role? As an IT Service Asset and Configuration Manager at Gatwick Airport, you will play a critical role in managing the Lifecycle of our organisation's IT … assets, Service, and its configurations. Your role will encompass ensuring compliance, optimising resources, and enhancing operational efficiency. What will you do? Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration more »
Overview: Are you a visionary leader with a passion for delivering high-quality clinical services? Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to lead their clinical team and drive excellence in patient care. If y... APCT1_UKTJ more »
Slough, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
elements of the proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key … Marketing Manager – Trade Services, internal cross functional teams A great candidate will have: Degree educated. 5+ years’ experience in B2B and B2C service providers Experience of working within a matrix organisation structure Managing cross functional project teams Entrepreneurial. commercially astute, and self-motivated Excellent communication, negotiation, and … Good at building relationships & committed to providing excellent customer service. Ability to resolve conflicts that arise as a result of the B to C service delivery. Enjoys a collaborative working environment. Proficient user of Microsoft office Experience in the home improvement or construction industry would be an advantage. In more »
manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience … record in the delivery of technical projects to customers 5. Minimum of 24 month’s work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. … Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and ‘Go to Market’ processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance more »
Position ServiceManager Industry Water Hygiene/Treatment Location Aldermaston (Within 25 miles) Salary/Package £35,000 - £45,000, Company Veh/Allowance, Fuel Card, Holidays & Pension, Expenses & Technology, & Career progression. Client My client is a water treatment/environmental services company, working primarily within the …/swimming pool/hotel/industrial sectors. They are a serviced-based operation providing chemical treatments and expertise with an emphasis on good service and speedy communication - with a range of clients including airlines, schools, hospitals, local councils, and commercial buildings. Position The role involves running the service department working in conjunction with the sales and admin teams to drive the service side of the business. A split of Office and field work initially. *We are looking for an ambitious individual who aspires to progress in their career, this may lead to becoming an Operations Manager. more »
fuel car, laptop, phone, expenses. Ideally you will come from a roofing or construction background, and a have a good technical appreciation. Technical ServicesManager, Project Manager, Site ServicesManager or similar to manage site based activity within the South of England. Working... APCT1 more »
Aylesbury, Buckinghamshire, South East, United Kingdom
Verto People
ServiceManager/Engineering Manager/Workshop Manager required to join a leading pump manufacturer based near Aylesbury. The Successful ServiceManager/Engineering Manager/Workshop Manager will oversee and manage the workshop plus a … team of fitters/service engineers working on a variety of pumps and fluid power equipment ensuring that the equipment is adequately serviced and maintained. The ServiceManager/Engineering Manager/Workshop Manager will ideally have Management or service supervisory … support growth and training would be considered. Package Circa £40K Depending on experience. 25 days holiday plus bank holidays Pension scheme Additional company benefits ServiceManager/Engineering Manager/Workshop Manager Role Provide leadership to the workshop team.Train, supervise and evaluate pump more »
