27 Service Manager Jobs in the South East

As a Telco Service Delivery Manager, you will manage an experienced team responsible for technical validation of customer orders and raising/delivering off net access work orders with the local Telco providers in UK, Ireland. Belgium, and surrounding countries. Responsibilities Manage a team of experienced Telco … regularly for performance, development and business alignment Manage mandatory compliance training, safety training and process changes Interface with the International process team and refine service delivery processes and provide input as and when needed. Build and maintain professional working relationships with third party carrier suppliers Work closely with internal … monitor pipeline orders for timely delivery from off-net access suppliers Engage with customer key contacts – especially during delivery escalations if needed Control of Service Provider monthly Service Reviews to monitor actual performance Drive improved performance from Service Providers taking counsel from internal business stakeholders Proactively monitor more »

The primary objective is to be responsible for overall leadership and management of the First Line service desk team ensuring that service level agreements are met, and exemplary customer service is provided at all times. The post holder will plan, lead and empower the service desk … team, coordinating team effort and resource, guiding successful delivery, improving best practice and delivering a quality assured service to end users. The role requires strong organisational skills and a good eye for improving/reviewing processes. The Service Desk is an ever-evolving team which must embrace change … ensuring the desk is prepared and ready to support. Key Responsibilities Full ownership of 1st line service and customer outcomes including metrics and improvements Leadership of 1st line workforce from resource planning and team structures to team members training and development, retention and reward Apply SDI or ITIL techniques more »

Accounts Manager, Accountant, Business Services Manager, Finance, ACCA, ACA, Oxford, COR5461 The role An exciting opportunity has arisen for an Accounts Manager/Qualified Accountant to join an Oxford-based Practice! The successful Accounts Manager/Accountant will be joining the wider … Business Services team based full-time in the Oxford office, in-order to work alongside the Tax Manager providing advisory and consultative responsibilities to a portfolio of clients. Some specific responsibilities of the Accounts Manager/Qualified Accountant will be: Identification of tax planning opportunities Workflow … in this direction, and would like to know more about this excellent opportunity; apply now for immediate consideration! Accounts Manager, Business Services Manager, Accountant, Finance, ACCA, ACA, Oxford, COR5461 Corriculo Ltd acts as an employment agency and an employment business. #INDOTH more »

in workplace management and automations, providing an integrated platform that delivers actionable workplace intelligence, through a real-time analytics platform, and workplace sensors. The Service Desk Manager will be principally responsible for ensuring that the departments project tracking tools (primarily ClickUp and JIRA service desk) are … specific tool. Previous experience of being a Subject Matter Expert of a tool (ideally a project management tool such as Clickk-up and Jira Service Desk. more »

would be like having autonomy of your own data centre, holding responsibility for all of the services within it, and delivering a top-shelf service to your current and future clients/customers, looking at what currently works and what doesn’t, making sure all service level agreements … procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements. (11) Provide superior customer service to clients through all Facility functions. (12) Routinely inspect all areas to ensure performance measures are being maintained and proactively self-reporting the problems … cost initiative program. (23) Managing all vendors to conduct maintenance for all installations during the weekend and review maintenance reports. (24) Development of technical service standards. (25) Assist manager in preparing Critical Environment procedures. (26) Provide solutions for technical issues. (27) Initiate a system to measure the more »

manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience … record in the delivery of technical projects to customers 5. Minimum of 24 month’s work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. … Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and ‘Go to Market’ processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance more »

Role: Site Services Manager Location: Southampton ABOUT THE ROLE - Directly lead, manage and drive forward the technical service offering of the Southampton/South Coast Engineering team as the primary point of contact with clients, understanding their requirements, aims, schedules and processes to ensure full- and on … practices. Customer and site work focused. A member of the Southampton/South Coast Management team accountable for customer communication, monitoring and understanding customer service levels and contractual responsibilities, such as TCO, RCA, specific reporting and quoting progress. Responsible as line manager for the dedicated site teams … webinars and more to help manage your wellbeing Company Sick Pay from day 1 Group Income Protection after a period of sickness absence Long service recognition Free unlimited access to LinkedIn Learning Free ERIKS Branded workwear Free Eye tests Car or Car allowance About us: Hi, were ERIKS - a more »

Technical Services Manager Kingston Upon Thames £60,000 - £65,000 Hexagon Group are pleased to partner with a forward thinking, property, and facilities management organisation who have an exciting opportunity for a Technical Services Manager to manage the technical operations for a retail destination based in … the industry who has a track record of promoting their employees and has some extremely prestigious properties under their management. As the Technical Services Manager, you will work closely with the Centre management team in the day-to-day management of the Centre with your focus being on … managing the technical services of the development, whilst providing exceptional levels of customer service to your tenants and client. Key Responsibilities Management of the on-site hard services partners, and closely monitoring their performance Working closely with your tenants and client, dealing with their issues in a professional and more »

presenting and developing training courses at varying levels of material and structure to new, and key customers alongside other key stakeholders. Working to agreed service levels, to continuously improve customer training and promote the LG brand. Your Role & Responsibilities Present in person product training to Customer training at our … KPIs as discussed with the General Manager Provide effective and detailed reporting of all attendees. Providing monthly reports. Supporting technical team and service activities as and when required Liaise with other departments to help resolve any issues/disputes relating to customer queries regarding training/warranty … development and introduction. Good understanding of all relevant legislations Excellent interpersonal and communication skills Experience of working within a performance management environment – KPIs and Service Level Agreements Highly focused and capable of sustaining a fast pace in a dynamic environment Able to constructively challenge and improve existing practice Completer more »

Client Services/Project Manager There you are. You may not know it yet but you could be our next star. Most likely you’re a recent graduate (though exceptions of course exist) looking to gain experience in a fast paced yet fun working environment. Obviously you are more »

Role: Site Services Manager Location: Southampton ABOUT THE ROLE - Directly lead, manage and drive forward the technical service offering of the Southampton/South Coast Engineering team as the primary point of contact with clients, understanding their requirements, aims, schedules and processes to ensure full- and on more »

Your Company: A successful business within the air conditioning market is searching for a Technical Services Manager to join the team in the Shepperton area. With nearly 50 years of history and expertise within the air conditioning sector, this company is able to provide a comprehensive range of … in this role will be a key professional in the delivery of the business' services to their clients, ensuring that the highest quality of service is delivered and providing additional technical advice to the internal teams that support the delivery of services, including Sales, Operations and Engineering. Your Role … a strong working relationship Supporting the development of lead engineers in order to ensure that their roles are fulfilled to deliver a high-quality service to clients Seeking resolutions to technical issues that occur from engineering call-outs, which may include warranty related matters Keeping an overview of complex more »