digital first’ organisation and deliver new digital services to our customers whilst streamlining and automating our business processes. We’re looking for a Digital ServiceManager to join us with a strong understanding of digital service performance and an ability to drive continual improvement. Reporting to … the Head of Platform Operations, you’ll support in establishing and evolving a live service support model that enables a positive customer and user experience by thinking about availability, security and performance across our digital services. While live service is clearly important, you will understand the interplay with … your week away from home, either at one of our office locations, visiting clients or attending industry events. What you’ll be doing: Driving service performance across our applications, irrespective of hosting type or location, that underpin our digital services for customers or internal usersDefining and maintaining the key more »
across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Technology ServicesManager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK, in order to provide … improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »
Your Company: A successful business within the air conditioning market is searching for a Technical ServicesManager to join the team in the Shepperton area. With nearly 50 years of history and expertise within the air conditioning sector, this company is able to provide a comprehensive range of … in this role will be a key professional in the delivery of the business' services to their clients, ensuring that the highest quality of service is delivered and providing additional technical advice to the internal teams that support the delivery of services, including Sales, Operations and Engineering. Your Role … a strong working relationship Supporting the development of lead engineers in order to ensure that their roles are fulfilled to deliver a high-quality service to clients Seeking resolutions to technical issues that occur from engineering call-outs, which may include warranty related matters Keeping an overview of complex more »
