IT ServiceManager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a ServiceManager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL … best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of more »
ITSM ServiceManager Permanent ; Monday - Friday The Auxilion SOC in Sheffield and provides 24x7 Infrastructure and Service Desk support to our Customers. The team is the focal point for many of our customer’s infrastructure and deals with Issues that are critical to their Business. The … teams to monitor SLA performance, manage incident quality and compliance, change process, patching co-ordination and scheduling, problem identification and management, knowledge management and service reporting. The ITSM ServiceManager will oversee these functions with the support of a small team and report into the Head … meaningful KPI’s and SLA’s. Technical Competencies: Whilst not a technical role, a basic high level understanding of the technologies supported by the Service Operations Centre would be an advantage: Messaging - Exchange, Teams Microsoft Office 365 Virtualization Backup, Archiving, storage Core Infrastructure -Windows/Networks Business Competencies: Strong more »
Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to … and resolved within SLA. Working with the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding more »
Enterprise Services Lead Engineer/ServiceManager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise Services … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »
Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality standards. They will act as the Client’s … key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both our Clients and within the business as required. more »
Do you have field service engineering experience working in oil & gas, petrochemical or analytical equipment? Are you looking for a new challenge with a unique and rapidly growing business? Our client are a longstanding and highly reputable company who specialise in a range of analytical equipment for a variety … customers, they create tailored solutions to suit individual requirements and deliver a high quality client service. They are now looking to recruit a Field ServiceManager to join their team. Responsibilities will include troubleshooting, installation, maintenance, and repair of a range of technical equipment as well as … to take part in customer meetings, ensure client satisfaction and be responsible for new and existing contracts. This position will also oversee the wider service team, and the suitable incumbent will be responsible for training, mentoring and supporting other members within the company. To be considered for the role more »
This role will have an overriding impact in the way the company delivers Cloud & On-Premise infrastructure services to its customers, which includes the NHS. With a big emphasis on cloud, cyber security and infrastructure management, this role will have more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
IT ServicesManager – Sheffield Our client based in Sheffield is currently seeking a skilled IT ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding … and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL … Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT ServicesManager – Sheffield more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions
IT Technical ServicesManager Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of … and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL … Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now!IT Technical ServicesManager Sheffield more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Technical ServicesManager - Azure, Infrastructure, Networking Cyber Essentials+, Leadership - Sheffield - Hybrid -£55,000+ The Role Are you a Technical ServicesManager who is looking for a new challenge? We are on the search for a demonstrated leader who is experienced in delivering a technical road map … and regeneration which includes networking, infrastructure, azure, business applications, server, storage and security. As the Technical ServicesManager, you will be responsible for consulting and delivering the IT strategy, coordinating with internal teams and 3rd party venders to work within efficient, secure and service driven processes. The … impact this is the role for you. This role won't be around for long so waste no time and APPLY NOW! Technical ServicesManager - Azure, Infrastructure, Networking Cyber Essentials+, Leadership - Sheffield - Hybrid -£55,000+ Oscar Associates (UK) Limited is acting as an Employment Agency in relation to more »
Technical ServicesManager - Azure, Infrastructure, Networking Cyber Essentials+, Leadership - Sheffield - Hybrid -£55,000+ The Role Are you a Technical ServicesManager who is looking for a new challenge? We are on the search for a demonstrated leader who is experienced in delivering a technical road map more »