1 to 25 of 44 Permanent Service Manager Jobs with Remote Work Options

Service Manager Service Manager jobs role/Commissioning manager senior service engineer Manage site service & commissioning of industrial plant/heavy plant (generators, lifting equipment etc.) Service manager jobs role managing a team of 8 field engineers … + car as an approx. guide still TBC but rule out if seeking over £65,000 Are you seeking Senior Field Service engineer jobs or Service manager jobs in the Stafford, Stoke, Lichfield, Uttoxeter region? Are you a Service Manager, Service Engineer … Commissioning Engineer or Commissioning manager who is wanting to work for a highly profitable business? Company Info & Notes on the Service Manager jobs role Company is part of a £95m larger group of businesses. They are highly profitable Manage a team of field service more »

Service Manager Service Manager jobs role/Commissioning manager senior service engineer Manage site service & commissioning of industrial plant/heavy plant (generators, lifting equipment etc.) Service manager jobs role managing a team of 8 field engineers … + car as an approx. guide still TBC but rule out if seeking over £65,000 Are you seeking Senior Field Service engineer jobs or Service manager jobs in the Stafford, Stoke, Lichfield, Uttoxeter region? Are you a Service Manager, Service Engineer … Commissioning Engineer or Commissioning manager who is wanting to work for a highly profitable business? Company Info & Notes on the Service Manager jobs role Company is part of a £95m larger group of businesses. They are highly profitable Manage a team of field service more »

Rushcliffe Borough Council have an exciting opportunity for a Service Manager and Monitoring Officer to join their team. Location: NG2 7YG Salary: Up to £74,220 per annum Job Type: Permanent/37 hours per week Close Date: 28th of April 2024 About Us: Rushcliffe Borough Council … live in the region with many residents reiterating their belief it is a can do council, backed up by industry commercial and entrepreneurial awards. Service Manager and Monitoring Officer - The Role: The Service Manager and Monitoring Officer role is ideal for individuals seeking to … they will maintain direct leadership of the legal team. The role involves assisting the Chief Executive in providing leadership, guidance, and direction to the service area. This encompasses effective operational management, continuous improvement of services, and offering professional guidance to the council on service functions within the Chief more »

IT Service Manager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic IT Service Manager to join a leading consumer focused business, playing a pivotal role in improving IT service levels across … the organisation. The IT Service Manager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the IT Service Manager will also act … and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. IT Service Manager – Key Requirements: Previous experience in a dedicated IT Service Management or similar role A technical background in IT Support or more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … sites, delivering IT and Consulting services to businesses across London and the South. Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector. They are one of the highest calibre IT Service Providers … and their tech staff are some of the most competent in the business. They're going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service Delivery more »

Our clientis looking to recruit a Service Manager for the Childrens Social Care Quality Assurance Team. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels. To be considered for this post, you will be a qualified … Social Work Manager who is in embedded in good practice and committed to the development of social workers practice. The Quality Assurance Service Manager will play a key role in driving our service improvement through the implementation of their quality assurance framework for determining … how well they deliver their services and support to the children and families they help. This requires the Quality Assurance Service Manager to coordinate with managers and senior leaders on delivering the quality assurance activities, such as monthly collaborative audits and moderation's, deep dive and thematic more »

Service Transition Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield (Hybrid) Salary … love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking a Service Transition Manager to come and join our growing Service Management team. As the Service Transition Manager, you will … report into the Service Transition Management Lead. Your main duties will include project managing the transition of services into support for one of our large customers. Ensuring that there is minimal impact to live services and the associated support processes. You will also manage the change of IT support more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will … join an already established service desk team that offers hybrid working, so 3 days in the office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service … firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled with some of the most influential individuals in the more »

Service Desk Manager Pertemps are currently recruiting for a Service Desk Manager on behalf of our client based in Telford, Shropshire. We are seeking a highly skilled and motivated Service Desk Manager to lead our dynamic B2B customer support team for … a strong background in technical support, excellent leadership skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing the service desk operations. Our product lines span across multiple sectors, technology types … Salary: £35,000 - £40,000 per annum DOE. Responsibilities Include but not limited to: Team Leadership: Lead and inspire a multi-site team of service desk professionals, fostering a collaborative and customer-focused environment. Conduct regular team meetings, set performance goals, and provide coaching and mentoring to enhance the more »

Job Title: IT Service Manager Location: Hybrid working with business requirement travel to Letchworth Package: Up to £80,000 We are seeking a dynamic and experienced IT Service Manager to join one of the UK's best-known and successful brands to help shape … and form their IT service strategy. This opportunity would suit you if you wish to join an organisation who are low to medium maturity from a service perspective and you would enjoy the challenge of helping them mature their approach further. You will have the ability to utilise … your management skills to help lead the service desk and develop your team's skills and capabilities. You will also have the opportunity to take ownership of the development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role will … be split between management (75%) and hands-on support (25%). The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … mentor, and manage a team of 10 service desk engineers, providing guidance, support, and coaching to ensure high performance and professional development. Oversee the day-to-day operations of the service desk, including ticket management, prioritisation, and resolution of IT support requests and incidents. Develop and implement service more »

Service Desk Manager Guildford (Hybrid) - £50,000 Benefits: PAID for certifications and exams! Personalised training, development schemes and exposure to latest technologies Hybrid work after probation Private healthcare scheme Modern workplace and modern offices Free parking Our client, a rapidly growing, innovative and employee-focused MSP, is … seeking a dedicated Service Desk Manager to lead the team in delivering exceptional technical support services. My client focus on modern-day technologies, and promote the use of Cloud and hybrid technology solutions for solving customer issues. Responsibilities Process Management and SLA Reporting Ticket prioritisation and distribution … Customer reports Ticket handling and escalation management Resource allocation and scheduling Oversee the Change Time versus support time communications with customers Ensure 1st line service quality monitoring Serve as the primary point of contact for customer onboarding and offboarding processes Provide support for service review meetings Additionally, you more »

Job summary Practice Plus Group are currently delivering Integrated Urgent Care services in South West London , and are looking for a Service Delivery Manager to join our already busy team. In this role, you would be jointly working with the Medical Lead and Regional Manager to provide an efficient and satisfying service to commissioners and patients alike, while also ensuring and improving on the high performance and morale of our multi-disciplinary teams. The Service Delivery Manager will be responsible for the out of hours and clinical assessment service within South West London. You will also be actively monitoring and reporting on the service's performance and needs, working with budgets as well as using your skills to recruit, develop and lead both operational and clinical staff and their processes. This will include conducting appraisals and training more »

Service Desk Manager – Colchester Salary - Up to £55,000 GS Solutions are currently partnered with a "modern workplace" focused MSP, who are looking for a service desk manager to their team on a permanent basis. This position is based on-site in Colchester, with … work from home once every fortnight or so - as well as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask more »

Service Desk Manager - London (North West) IT Managed Services An exciting and ambitious managed service provider (MSP) are looking for a Service Desk Manager to join their team. They provide all areas of IT support to SME clients across a variety of different … for their next 'step-up', for instance if you are currently working as a team lead/technical lead and wanting to get into service desk management. In this business critical role, you'll be reporting directly to the Managing Director and taking ownership of a small service desk (circa 5, 1st - 3rd Line, completing around 200 tickets per week) and you'll take responsibility for the overall management of the service desk. Responsibilities: Overall management of the service desk Manage relations with their 24x7 outsourced service desk provider General team management including conducting more »

Service Manager I am working with an industry-leading company who are on the hunt to build out their Service Management function. The role comes with a lot of responsibility across continuous improvement and processes across IT and the wider business. The candidate must have: - Excellent … Stakeholder Management - Service Management experience - IT/MSP Experience Salary: £55,000 + Benefits Location: Manchester (Hybrid) If this sounds like yourself or someone you may know then please apply now more »

The Role An exciting opportunity has arisen for an enthusiastic Service Delivery Manager to join our Information Systems team. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 … is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the incident management process and investigate problems in systems, processes, and services. We are looking for … somebody to manage the incident, capacity, event, and availability management processes, partnering with the Service Integrator to ensure that appropriate procedures and reporting mechanisms adequate information flow are in place. The Service Delivery Manager ensures that the root cause of a problem is resolved thus preventing more »

Building Services Manager/M&E Manager Building Services Manager/M&E Manager - a leading Tier 1 building contractor is searching for a Building Services Manager/M&E Manager to join their established team in Leicester. … This is an excellent opportunity for a Building Services Manager to play a leading role within an award winning business focussed the development and wellbeing of their teams. The Building Services Manager/M&E Manager role will play a key role in the … includes education, healthcare, and commercial projects ranging for £10m - £50m. The company have forecast continued growth creating excellent career opportunities for a Building Services Manager/M&E Manager looking for new challenges and progression within a leading construction business. They have a full order book more »

Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you … Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass everything from onboarding new client requirements, scoping and liaising with our technical staff to ensure that the necessary services are delivered in … during and after delivery of the services. CND have a reputation for excellence when it comes to both our technical ability and the customer service that is offered by the Service Delivery team. The majority of our work is via reputation and referral, so this role is key more »

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis. Working for this Microsoft Cloud based solutions, customer focused business you will be part of the ''team'' as they strive to make a … great place of work. The Service Desk Manager is a leadership role responsible for the operational effectiveness, performance, and ongoing development of the Service Desk practice. Reporting directly to the CTO, the Service Desk Manager will directly manage the Service Desk Team more »

Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: 272150-1315-2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding … + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical Services Manager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors … management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of more »

in the heart of Dublin 2 that has been around for decades. A new position has been created in the team to improve their service delivery capabilities within the group. As a pivotal member of their IT department, the Service Delivery Manager will collaborate closely with … the Head of IT to ensure seamless IT support and service delivery, effectively meeting the needs of their customers. Key Responsibilities: Service Management: Enhance service levels through innovative Helpdesk strategies. Implement and refine service processes to maintain high performance. Manage End User device fleet to align … with business requirements. Develop and implement methodologies for exceptional service delivery. Anticipate future demands and enhance service delivery performance. Analyze processes for optimization, both internally and externally. Oversee projects and on-site AV facilities to ensure successful delivery. Create and implement end-user training programs for key applications. more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer … service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people … Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Measure and monitor service management delivery against established key performance indicators. Manage Incident and Request Management ensuing correct categorisation, prioritisation, investigation, and resolution of incidents. Manage Change Management more »