Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
system, multi-site environment. Ability to facilitate meetings and manage any conflicts to an acceptable resolution. Experience of working with Service Management tools e.g: ServiceNow Duties include: Facilitate the efficient and prompt triage of all RFCs, assessing the risk and priority confirming they are valid and accurate. Ensure all RFCs more »
Develop, document, and test DR failover processes for various cases; Component failure On-premises datacentre Site failure Outage of CyberArk SaaS services Outage of ServiceNow services Outage of Active Directory Outage of EntraID services Extend existing single node to a failover cluster on primary site Create DR cluster Implement and more »
SLAs & OLAs into measurable formulas for accurate reporting. Oversee governance, reporting, and improvement initiatives across the ecosystem. Requirements: ITIL accreditation (minimum Practitioner level). ServiceNow experience Proficient in Defining SLAs and Reporting Proficiency in the understanding of configuring Service Level Management in Service Now. Lead the initiation and establishment of more »
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
eTeam Inc
Scientist Location: Hybrid/Sheffield Duration: Until 30/11 R/24 Role Description: Responsibilities: o Design, develop, and maintain BI solutions using ServiceNow, Power BI, and QlikSense. o Develop and deploy dashboards and reports. o Integrate data from various sources. o Collaborate with cross-functional teams. o Maintain … or Master's degree in Computer Science or related field. o Strong knowledge of SQL and database structures o Proven BI development experience with ServiceNow expertise. o Familiarity with relational databases. o Proficiency in data modelling and reporting tools. o Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP. Skills: JavaScript, MySQL more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
concise manner to stakeholders at all levels. Machine Learning: Apply machine learning techniques to automate data analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNowmore »
