Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in the first instance or send a CV more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
Bell Integration - Driving Digital Transformation
generation and PO management. Imaging laptops to fulfil customer requirements and managing warranty claims with OEMs. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience in diverse environments Experience using ITSM tools such as ServiceNow/Remedy Exposure to … management of ticket queues and resolution ServiceNow Office 365 An excellent troubleshooting mentality with the ability to visualise a problem or situation and think abstractly to solve it Disciplined prioritisation, time management and scheduling abilities to complete tasks Articulate in both verbal and written communication Professional/flexible approach to more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided more »
will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, Virtual Agent/Chat, IT Service Desk, Managed Service Providers and Infrastructure Operations. The role of Global IT Operations is crucial for our entire organisation. … providing feedback, guidance and suggestions before implementation Building implementation plans that ensure a smooth landing and good adoption Acting as the system custodian for ServiceNow Managing the budget and financial aspects of ITSM Researching and understanding the end user experience, looking for opportunities to improve it Developing communications for various … Extensive experience delivering enterprise technology solutions Experience working in service owner or product management/owner roles Experience working with service management technologies (e.g., ServiceNow) Experience in both Agile and Waterfall methodologies Strong communication skills with examples of being able to explain things in a simple and concise way Strong more »
for induced damages and quote generation. Imaging laptops to fulfil customer requirements and managing warranty claims. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow/Remedy would be desirable Exposure to … management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or situation and think abstractly to solve it Disciplined prioritisation, time management and scheduling abilities to complete tasks Professional/flexible approach to work; ensuring punctuality, tidiness, and diligence with the aim more »
