2 Permanent ServiceNow Jobs in Hertfordshire

ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work documents including more »

Product Management Several years' experience in a Technical Analyst or Product Analyst role Experience querying data through a ticketing system, such as Jira or ServiceNow Experience analyzing and querying application data, through SQL, application logs, or Azure Log Analytics Be a strong communicator, both written and verbal, with the ability … already have… Experience with transaction processing systems around point of sale systems An interest in software development and programming languages Experience of Jira and ServiceNow Experience of Splunk Experience with Azure DevOps Experience with Android IIS Server Knowledge What can we do for you? This position offers a mix of more »