to learn new bespoke systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
Type : Contract, Inside IR35 Location: London/Milton Keynes UK Telecom Domain is a Mus t Responsibilities: Design, develop, and implement ServiceNow solutions for ITOM processes. Collaborate with stakeholders to gather requirements and define project objectives. Configure and customize ServiceNow modules including Event Management , Discovery, Proactive Customer Notifications. Integrate ServiceNowmore »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Upbeat Ideas UK Ltd
Type : Contract, Inside IR35 Location: London/Milton Keynes UK Telecom Domain is a Mus t Responsibilities: Design, develop, and implement ServiceNow solutions for ITOM processes. Collaborate with stakeholders to gather requirements and define project objectives. Configure and customize ServiceNow modules including Event Management , Discovery, Proactive Customer Notifications. Integrate ServiceNow … with third-party tools and systems to automate processes. Develop ServiceNow workflows, business rules, UI policies, and client scripts. Conduct system testing and assist with user acceptance testing. Provide ongoing support and maintenance for ServiceNow applications. Stay updated with ServiceNow releases and new features to leverage best practices. Integrate ServiceNow … standard and non-standard mechanisms like REST, SOAP etc. Qualifications: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). ServiceNow Certified Implementation Specialist certification preferred. Proven experience as a ServiceNow Developer, specifically in TSOM implementations. Strong knowledge of ServiceNow platform capabilities including ITSM and ITOM more »
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of £50,000.00 … discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and … assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in the first instance or send a CV more »