will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, Virtual Agent/Chat, IT Service Desk, Managed Service Providers and Infrastructure Operations. The role of Global IT Operations is crucial for our entire organisation. … providing feedback, guidance and suggestions before implementation Building implementation plans that ensure a smooth landing and good adoption Acting as the system custodian for ServiceNow Managing the budget and financial aspects of ITSM Researching and understanding the end user experience, looking for opportunities to improve it Developing communications for various … Extensive experience delivering enterprise technology solutions Experience working in service owner or product management/owner roles Experience working with service management technologies (e.g., ServiceNow) Experience in both Agile and Waterfall methodologies Strong communication skills with examples of being able to explain things in a simple and concise way Strong more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49500/annum Excellent Pension and Benefits
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
Devices - Basic Networking knowledge - TCP/I, DNS, LAN/WAN, Routers, Switches - Patching Solutions - Automox/WSUS - Helpdesk packages such as Jira/ServiceNow - Azure/AWS - Telephony Systems As mentioned above, the role does require travel to the Basingstoke site 3 days per week and the salary on more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work documents including more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in the first instance or send a CV more »
programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an more »
environment. Good technical, analytical and communication skills (both written and verbal). Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning more »
South East London, London, United Kingdom Hybrid / WFH Options
Risktec Solutions Ltd
Participating in the solution development process and ensuring that customer requests and needs are represented within the product. Configuring GRC platforms (e.g Archer, LogicGate, ServiceNow etc..) to meet customer requirements. Supporting and managing product lifecycles of existing implementations. Learning how to manage projects and budgets. Continuously learning and expanding your more »
for induced damages and quote generation. Imaging laptops to fulfil customer requirements and managing warranty claims. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow/Remedy would be desirable Exposure to … management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or situation and think abstractly to solve it Disciplined prioritisation, time management and scheduling abilities to complete tasks Professional/flexible approach to work; ensuring punctuality, tidiness, and diligence with the aim more »
responsible for providing onsite and remote support to existing and new external clients, mainly 2nd line, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are interested in the opportunity and available for immediate more »
