Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT … Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support … for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
ServiceNow Specialist (SC/DV Security Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions … items & workflows As requested, lead aspects (e.g. demos/training/solutions) of the overall development to deliver successful outcomes for the customer. Assist ServiceNow admin support if required Coach/mentor more junior colleagues Produce high quality documentation ServiceNow Specialist skills & experience Essential; Active Security Clearance at SC/… DV level, and able to attain DV level clearance. Experience of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Our client, a leading global IT service provider, is recruiting for a ServiceNowServiceNow Lead Developer to join their business in the UK. Position Title: ServiceNow Lead Developer Position Type: Permanent or Contract Start Date: ASAP Location: London/Milton Keynes, UK Contact: Bojan Ulemek| +49 … Preferred Qualifications: Development experience specific to implementation of the ITSM module in ServiceNow Minimum 4 years of experience in ITSM At least 3 years of experience with ServiceNow. Recent experience in senior development lead roles. Configure the ServiceNow solution to meet identified business requirements,process guides and functional requirements Solid … ServiceNow development experience Responsible for ServiceNow platform Administration, Development, Documentation and Technical support Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc. Experience in Web development languages, specifically JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS Experience in Web Service more »
City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
ServiceNow Developer - £85k - London - Hybrid My prestigious legal client is looking for an experienced ServiceNow Developer to join their growing IT function, this is an excellent opportunity to develop and shape my clients ServiceNow environment. The successful candidate will be designing and developing requirements into technical solutions and then deploying … and maintaining the ServiceNow Platform. Responsibilities: * Responsible for the day to day technical management of the ServiceNow Product suite. * Primary contact for all ServiceNow integration and enhancement requests. * Translating requirements into ServiceNow technical solutions and optimise automation and integration. * Acting as the ServiceNow Platform SME and technical escalation point for … junior staff. * Ensure that ServiceNow enhancements and integrations are done to best practice and keep a high Health Scan score. Requirements: * Excellent communication and stakeholder management skills * ServiceNow Admin Certified * ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business Rule. * Strong experience with Service Portal & Widget more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Incite-Insight.co.uk
willing to continually update knowledge and skill set · Ability to liaise and communicate with all levels within IT and across the business Technical Skills: · ServiceNOW · Microsoft Office 365 · Microsoft Teams · Microsoft Teams Telephony · Microsoft Windows 8/Windows 10/Windows 11 · Microsoft Active Directory administration · Salesforce · Exchange administration · Knowledge more »
Our client, a leading global IT service provider, is recruiting for a ServiceNow ITOM Expert to join their business in the UK. Position Title: ITOM Expert Position Type: Permanent or Contract Start Date: ASAP Location: London/Milton Keynes, UK Contact: Bojan Ulemek| +49 89 23 88 98 671 Roles … and Responsibilities : As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNo platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications The ITOM Technical Architect is comfortable in scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration Knowledgeable and familiar … in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management. The ITOM Technical Architect works on a project team, reporting to the Project Manager and more »
ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry … leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending on the scope and scale of the project you will be responsible for specific module development or an end-to-end implementation … provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration (CSA) and Implementation Specialist (CIS) across multiple product more »
Aldermaston, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
approach • Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »
years of experience in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
etc Previous Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management, and DevOps backlog work Tools: ServiceNow, ICM, Planner, Log Analytics, LogicMonitor, Grafana Previous Azure Support & Administration experience and also previous Service Desk related experience (Working on strict SLAs) In this Senior more »
Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades National Travel required up to approximately more »
rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and more »
rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and more »
rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and more »
SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to more »
alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication more »
globally. Familiarity with Active Directory, PowerShell scripting. Functional understanding of project management principles and their application to infrastructure projects and teams. Working knowledge of ServiceNow and Microsoft office tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent more »
Nottingham, Beeston, Nottinghamshire, United Kingdom
Metropolitan Thames Valley
contact handling skills and active listening skills. An understanding of common IT Service Management Frameworks, i.e. ITIL. Experience with the use of ITSM Toolsets (ServiceNow preferred). Any exposure to SDI accreditations or similar would be beneficial. Any exposure to the Housing sector would be useful, but not essential. Microsoft more »
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
Berkeley Square - Talent Specialists in IT & Engineering
and stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
/Second line support to internal and external users. Diagnosing and resolving software and hardware incidents. Experience of using ITSM tools such as Zendesk, ServiceNow, Service Desk plus, Halo etc. Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management. Participating in service improvement initiatives. Ensuring accurate logging more »
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well more »
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well more »
to visualise the different aspects that can be provided through interrogating, interpreting and transforming the data provided Previous experience using ITSM toolsets such as ServiceNow, BMC Remedy beneficial MIcrosoft Office/Office 365 Collaboration tooling experience essential Ability to work with stakeholders at multiple levels of seniority, across multiple different more »
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus benefits package
London, Old Street, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant impact more »