3 Contract Services Delivery Manager Jobs in Buckinghamshire

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/7 Shift basis. … Key Responsibilities will include: * Work as part of a team of Operations Analysts to ensure services are delivered within SLAs; * Monitor and manage resolver group queue stack, ensuring tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical … completion for all change activities; * Manage end user's expectations throughout the lifecycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with 3rd party more »

within Corporate Applications, the postholder will be managing the day to day operational second line support, maintenance and change across all supported applications and services under the Corporate Applications team. Supporting both clinical and non-clinical applications, the post holder will be an SME lead across numerous applications, providing … support and guidance to the organisation and project teams with delivery of new applications. This post will play a key part in ensuring the team are able to support new applications introduced and ensure effective handover of projects into the operational team. The post holder will be required to … and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We're committed to promoting inclusion and making sure all colleagues feel they belong. more »

progress within the training service. The post holder will be part of the team responsible for coordinating, administration and offering clerical support for the delivery for all business as usual training for clinical, nursing and administrative staff who require access to Trust systems. These include the systems deployed through … the Digital Health Programme, as well as new systems to be deployed in the future. Through the delivery of effective training, ensure that staff follow best practice adhering to Trust Information Governance policies and follows standard operating procedures specific to their work area. The post holder will be expected … of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a more »