1 to 25 of 44 Services Delivery Manager Jobs in the City of London

and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance … vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security … have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would more »

Technical Services Manager Leading FM Provider Canary Wharf - up to 75K + Package Would you like to work for one of the leading maintenance providers in London? Have you got a proven track record with the technical facilitiesand maintenance services industry? If so please read … companies in the facilities industry. They currently maintain a number of facilities and maintenance contracts across the UK and are looking for a Technical Services Manager to work at a high profile buildings based inCanary Wharf. The role will also be responsible for managing the maintenance … HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and clients. more »

Senior Agile Delivery Manager: Pay up to £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We love to talk Agile. What's your favourite approach? Scrum, Kanban, Lean or something else? Can you create psychologically safe spaces, remove … qualifications from scrum.org, IC-Agile and other bodies. This is not a traditional project management role. We're looking for a passionate Senior Agile Delivery Manager, who has experience of delivering software in an agile environment and enabling a multi-disciplinary team through different phases. DWP. … Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over 25 million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best more »

Head of Clinical Services (Registered Manager) Health Now are a Central London based mental health care provider recently regulated with CQC to provide tailored support to individuals within hospital or home settings nationally, specialising in Nurse Led care packages for the most complex and vulnerable people … where we are awaiting registration with Care Inspectorate Scotland. This is an exciting opportunity to join a rapidly growing organisation as we develop our services across the whole of the UK, where there will be development opportunities for the right individual. We are preferably looking for a dedicated mental … Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also be the Head of Clinical Services responsible for the quality of care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for more »

Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients. KEY SKILLS AND EXPERIENCE Experience in a broker dealer environment with a deep knowledge of Exchange Traded Derivatives … and the trade lifecycle, including delivery and expiry experience. An understanding of the CASS rules and how they are applied to Exchange Traded Derivative. An understanding and experience of transaction reporting (MIFID and EMIR) from both a client and delegated perspective. Vendor management experience (both back office and front more »

Service Manager/Architect 3 Months+ Contract Hybrid Remote/London (2-3 days on site) Outside IR35 About : Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions … with confidence. We are currently seeking a supplier to provide us with consultancy services across Service Management and Service Design. You will be engaged on a Service Excellence transformation project, reshaping the way the service lifecycle is both defined and delivered. Deliverables to include: Drive the operating model into … the next level of detail across people, processes and technology (tooling) Support both the definition and establishment/delivery of service management and lifecycle processes (across the full ITIL scope of service definition, transition, operations and management). Including integrations with other functions and processes such as demand, project more »

in the initiation stage of all data projects in the data office portfolio. Role details Title: Data portfolio manager/data delivery manager Permanent role, salary £80,000- £120,000 Location: London City with home working hybrid Role requirements: background as Data Portfolio … Manager/Data Project Manager with focus on data projects. Experience in banking/financial services is beneficial but not essential. This is a newly created role for a Data Portfolio Manager/Data Project Manager to … analytics, data governance, data platforms , building dashboards, business intelligence, tableau - business focus , what do we do with the data? Experience in banking/financial services is beneficial but not essential. This is a fascinating role with a wide remit and a great opportunity to develop your career for the more »

within M365 tenant. Support Digital Services Manager and delivery team across the UK portfolio. Maintain high standards in service delivery and operational functionality of the platform. Skills and Experience: Proficiency in Microsoft 365 suite, including Word, PowerPoint, Excel, OneNote, MS Teams, OneDrive, SharePoint Online. … business requirements into technical solutions. Experience in end-user training and system documentation. Additional Information: Collaborate closely with an experienced team. Experience in professional services sector preferred. more »

within M365 tenant. Support Digital Services Manager and delivery team across the UK portfolio. Maintain high standards in service delivery and operational functionality of the platform. Skills and Experience: Proficiency in Microsoft 365 suite, including Word, PowerPoint, Excel, OneNote, MS Teams, OneDrive, SharePoint Online. … business requirements into technical solutions. Experience in end-user training and system documentation. Additional Information: Collaborate closely with an experienced team. Experience in professional services sector preferred. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first more »

happy to discuss this with you at application stage. Introduction: Head of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers … effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. This also includes ensuring that all digital service provision meets or exceeds the performance targets, service standards and the digital needs of … regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - • To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital connectivity, security more »

Employee assistance programme About the company A global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors. About the role: We have an excellent opportunity for an experienced PFI Hard FM Operations Manager to … parts and consumables are available to maintain operational site plant and equipment. *To undertake training for Authorised and Responsible Persons roles for specialist service delivery streams *Provide labour management, reactive and planned maintenance reports and identify where resources need to be adjusted to meet operational needs. Candidate requirements: *A … sound understanding of hard services delivery in a PFI environment and commercially aware. *Experience of operating a PFI contract and experience in the application and reporting of strict performance measures (within a healthcare environment is desirable) *Significant experience in managing FM contracts at senior level. *Will have experience more »

Senior Engineering Manager – People Management, Project Delivery, SDLC, Front Office, Investment Data, ESG, Investment Management, City of London, permanent A Senior Engineering Manager with a background in hands-on Python/Java coding and Financial Services (Buy or Sell-Side) is sought … Managers and a number of Technical Leads, working in a collaborative manner to set and drive IT Strategy. This will cover product engineering, implementation & delivery, software development standards & best practises as well as architecture, owning overall project budgeting and delivery across the teams. In addition to this, you … ensuring alignment with group policy, initiatives/roadmaps and standards. To be successful you will require: and people/line management skills, including roadmapping, delivery, budgeting, 121s, stakeholder management. hands-on coding background in either Python or Java (do not need to be hands-on currently but still able more »

TBC - Inside IR35 Exciting Opportunity: Environmental Consents Interface Manager Job Purpose Are you ready to play a vital role in the delivery of one of the UK's most significant infrastructure projects? Join us at Sizewell C (SZC) Nuclear Power Station as the Environmental Consents Interface … Manager. In this role, you will manage and coordinate the program for the delivery of construction environmental permits, consents, and licenses, ensuring compliance with regulatory requirements and environmental standards. Key Responsibilities As the Environmental Consents Interface Manager, you will: Coordinate the delivery of relevant work … integration of permits and licenses into the Integrated Work Schedule (IWS). Collaborate with design, construction, and SZC's Environmental teams to ensure timely delivery of permits. Interface with internal and external stakeholders to support permitting processes and requirements. Monitor and report on construction environmental permits, consents, and licenses more »

projects within the EMEA region. You will need to collaborate with tax, software and business teams throughout the entire project lifecycle from design-to-delivery, manage VAT-related queries particularly on indirect tax risk mitigation and controls in invoicing processes, and ensuring the delivery of high-impact solutions … the marketplace. Key job responsibilities As a Senior Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations with a focus on Invoicing. You will be expected to respond to new or changing tax legislative/compliance and business … calculation and collection in a constantly evolving business and tax landscape. Additionally, it aims to facilitate ongoing business growth and innovation by delivering exceptional services to millions of customers and sellers worldwide. We are open to hiring candidates to work out of one of the following locations: London, GBR more »

the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun, and make history! The EU DSP … Management team works with the various European countries to optimize our end-to-end relationships with the Delivery Service Providers (DSPs), focusing on providing a best-in-class partnerships with our stakeholders across EU. We are looking for a Sr. DSP Insights Manager who is ready … insights and effectively communicating recommendations to senior leadership. Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners. Partnering with other data engineers and analysts to build and automate central tools that will improve more »

might be interested in this role with Amazon Freight. Amazon Freight - Amazon's external facing Freight service - is hiring a Senior cost Analytics Manager to drive cost optimization and financial efficiency across our supply programs. You will be responsible for formulating & implementing cost strategies and initiatives that … technology powered business, and we utilize Amazons expertise in technology and operations to delight our shippers. Amazon Freight is part of the Amazon Transportation Services organization responsible for many of Amazons best-in-class logistics and transportation operations. We are looking for a London based Senior Cost Analytics Manager … locations: London, GBR BASIC QUALIFICATIONS Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience owning technology products Experience owning feature delivery and tradeoffs of a product more »

PURPOSE: Accountable for delivery of equipment implementation projects and programmes at NCP, with focus on the creation of new products and services for NCP customers and new functionality from internal systems, in collaboration with the Head of function in Technology. KEY RESPONSIBILITIES: Responsible for: As responsible for delivering … of these solutions. Other roles include representing the Technology department in conjunction with NCP Commercial and Operations reps to - Reviewing and improving the parking services offered to customers. Ensuring more consistent service delivery. - Hearing and coordinating requirements from the Commercial and Operations department. - Proposing solutions and implementing projects to … improve revenue and operational efficiency. Key relationships: With business stakeholders, sponsors, Project Managers, end users, and other business support functions. Accountable for project delivery and establish internal and external benchmarks and appropriate KPI's as the basis for demonstrating the quality and effectiveness of delivery. Accountable for managing risks more »

Program Manager, Lifecycle EU/UK, Global Procurement Operations Reusables Team (GPORT) At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place … processes for the support of reusable goods and services. Help to develop and document a strategy to ensure continuity of supply of goods and services within the network. Report on Key Performance Indicators (KPIs) to show performance and proactively identify risk in the supply of key Non-Inventory supplies. … Experience in supply chain Experience defining program requirements and using data and metrics to determine improvements Preferred qualifications Experience in driving end to end delivery, and communicating results to senior leadership Experience leading process improvements Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization more »

Role: IT PMO Location: London Company: Financial Services Work Type: Hybrid (3 days per week in London Office near ) Experience: 2 years minimum Day rate 300-340 per day (up to 33 days holidays) We need an IT PMO with experience working within Financial Services (Corporate Banking, Investment … information is kept up to date and project documentation is stored following agreed standards. · Continuous Improvement: Foster a culture of continuous improvement within the delivery programme , encouraging and implementing feedback and learnings from past projects to improve future project delivery and outcomes. Desired Skills and Experience Role: IT … PMO Location: London Company: Financial Services Work Type: Hybrid (3 days per week in London Office near ) Experience: 2 years minimum Day rate 300-340 per day (up to 33 days holidays) We need an IT PMO with experience working within Financial Services (Corporate Banking, Investment Banking). more »

growth as its hallmark, PingPong now spans three continents and boasts a workforce of over 1,200 employees. Our commitment lies in delivering unparalleled services to empower our clients to foster business growth and success on a global scale. OVERALL PURPOSE As Senior Product Management Manager … to the right users, at the right time. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Define PingPong’s payment products, from strategy and solution design to roadmap and delivery plans. Focus on payment experience and capabilities for both pay-in and pay-out in local regions. Participate in developing and executing the product … lifecycle management, from concept ideation to launch and post-launch analysis. Collaborate with engineering, design, and other teams to ensure successful product development, timely delivery, and high-quality execution. Act as the voice of the customer, understanding their pain points, needs, and requirements to deliver customer-focused solutions. Conduct more »

Client Overview: Join an esteemed organization committed to revolutionizing the financial services industry through innovative technology solutions. Our client, a leading player in the sector, is seeking a dynamic Product Manager to drive and manage technology-enabled transformational change, discovery, and innovation for their Advice products. … role combines aspects of Product Owner and Product Management functions, offering an exciting opportunity to lead transformative initiatives within the organization. Responsibilities: Drive the delivery of a new software platform for Advice Products, playing an integral role in transformational change. Continuously monitor and optimize the Advice claims journey to … management of Advice failures. Act as the Product Owner for the Advice scrum team, managing and prioritizing user stories with detailed acceptance criteria. Optimize delivery teams by tracking, reporting, and improving velocity, processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture more »

IT Vendor Manager -Full time -Permanent -Hybrid … A London Insurance Syndicate is looking for a IT Vendor Manager, responsibly for the day-to-day delivery of the business's outsourced IT and security services. Including overseeing control frameworks and implementing new processes. Responsibilities & Experience: -Manage technology vendors -Management of core. outsourced IT services more »

Amazon Transportation Services (ATS) is looking to hire an experienced program manager to join the ATS Surface Transportation (ST) Lightweight Transportation team and will be responsible for leading end to end performance of Lightweight Transportation by managing, auditing, improving and reporting key performance metrics. You will … Transportation teams to deliver your 2024 plan. Manage several competing priorities, you will ensure critical programs remain visible to all stakeholders whilst maintaining a delivery plan for less urgent matters. Dive deep where required whilst maintaining a think big perspective at all times. Own all business reporting for Lightweight … management Experience implementing repeatable processes and driving automation or standardization Experience defining and executing program requirements PREFERRED QUALIFICATIONS Experience in driving end to end delivery, and communicating results to senior leadership Experience leading process improvements Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization more »

will be joining at an interesting time in the new group where you will be afforded the opportunity to make your mark on design, delivery, and transformation of infrastructure technologies. You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department … to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed: 10+ Years experience working in a Senior Infrastructure Engineer focused role. 5+ Years experience in a Security focus role in a Medium/Large organisation. Certified in CISSM, CISSP. CEH … a recognised industry standard for Security. Experience of ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high quality services to our customers we will complete a Basic background check with the Disclosure and Barring service, once an offer of employment is made. As more »

Inclusivity Programme Manager Farringdon, London, UK Do you have experience delivering timebound Equity, Diversity and Inclusion projects? Have you worked alongside members or volunteers previously to support them to devise and deliver progressive change initiatives? Do you believe in the power of mentoring to improve the professional … task groups, with your support, will lead the direction that our EDI membership initiatives take. One of the primary core initiatives will be the delivery of a mentoring scheme for our members with an inclusivity focus. To be shortlisted for this post, you must have: - Excellent Project Management skills … if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. more »