1 to 25 of 48 Permanent Services Delivery Manager Jobs in the City of London

IT Service Delivery Manager (Security Operations) | 2 days a week on site | Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed … Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability … relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced Service Delivery experience, relationship management and 3rd party management experience Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process optimization more »

Technical Services Manager Central London £72k + Package Are you an experienced Engineering Manager/Technical Services Manager/Contract Manager looking for an exciting new opportunity in Central London? How would you like the chance … to head up the M&E maintenance services, project works, sustainability initiatives and stakeholder engagement across a 450,000 Sq Ft grade A commercial office space, at an iconic commercial building in Central London? A fantastic client of mine is currently looking to recruit an experienced Technical Services Manager into their business, who will take ownership for the delivery of a best in class M&E service provision for this Trophy Building. Benefits: The opportunity to work in a 'client side' capacity, where you will lead and manage the M&E service partners more »

Technical Services Manager Leading FM Provider Canary Wharf - up to 75K + Package Would you like to work for one of the leading maintenance providers in London? Have you got a proven track record with the technical facilitiesand maintenance services industry? If so please read … companies in the facilities industry. They currently maintain a number of facilities and maintenance contracts across the UK and are looking for a Technical Services Manager to work at a high profile buildings based inCanary Wharf. The role will also be responsible for managing the maintenance … HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and clients. more »

Senior Agile Delivery Manager: Pay up to £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We love to talk Agile. What's your favourite approach? Scrum, Kanban, Lean or something else? Can you create psychologically safe spaces, remove … qualifications from scrum.org, IC-Agile and other bodies. This is not a traditional project management role. We're looking for a passionate Senior Agile Delivery Manager, who has experience of delivering software in an agile environment and enabling a multi-disciplinary team through different phases. DWP. … Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over 25 million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best more »

Technical Services Manager Blue Chip Building Central London City Up to 75K Would you like to work at an extremely high profile building in Central London? Have you got a proven track record with the commercial building services industry? If so please read on... An … the leading companies in the facilities industry. They currently maintain a number of blue chip maintenance contracts and are looking for an experienced Technical Services Manager to work on a high profile contract based in the city, close to Liverpool Street. The main purpose of the … HV experience (preferred but not essential) Previous experience of managing large engineering teams. Experience of managing large 24/7 sites. Experience of service delivery in high profile retail, financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and more »

Head of Clinical Services (Registered Manager) Health Now are a Central London based mental health care provider recently regulated with CQC to provide tailored support to individuals within hospital or home settings nationally, specialising in Nurse Led care packages for the most complex and vulnerable people … where we are awaiting registration with Care Inspectorate Scotland. This is an exciting opportunity to join a rapidly growing organisation as we develop our services across the whole of the UK, where there will be development opportunities for the right individual. We are preferably looking for a dedicated mental … Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also be the Head of Clinical Services responsible for the quality of care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for more »

in the initiation stage of all data projects in the data office portfolio. Role details Title: Data portfolio manager/data delivery manager Permanent role, salary £80,000- £120,000 Location: London City with home working hybrid Role requirements: background as Data Portfolio … Manager/Data Project Manager with focus on data projects. Experience in banking/financial services is beneficial but not essential. This is a newly created role for a Data Portfolio Manager/Data Project Manager to … analytics, data governance, data platforms , building dashboards, business intelligence, tableau - business focus , what do we do with the data? Experience in banking/financial services is beneficial but not essential. This is a fascinating role with a wide remit and a great opportunity to develop your career for the more »

eDiscovery Manager London Up to £90,000 + benefits The Company This leading international Legal Professional Services group operating in Europe, Asia and the Middle East, boasts a strong track record of delivering high quality services to a blue-chip portfolio of clients in some … world. Ongoing expansion has created a new opportunity for an experienced eDiscovery Manager. With a remit to provide consultative and technical expertise in the delivery of eDiscovery services, you will assist in leading the project management team, creating innovative, market-leading eDiscovery solutions. Key Responsibilities of the eDiscovery … Manager Support the delivery of billable eDiscovery Solutions services to our clients and provide project support to the legal team Responsible for ensuring that projects are carried out to the best possible standard, agreed upon timeframes, at an acceptable cost and in line with the more »

happy to discuss this with you at application stage. Introduction: Head of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers … effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. This also includes ensuring that all digital service provision meets or exceeds the performance targets, service standards and the digital needs of … regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - • To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital connectivity, security more »

Employee assistance programme About the company A global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors. About the role: We have an excellent opportunity for an experienced PFI Hard FM Operations Manager to … parts and consumables are available to maintain operational site plant and equipment. *To undertake training for Authorised and Responsible Persons roles for specialist service delivery streams *Provide labour management, reactive and planned maintenance reports and identify where resources need to be adjusted to meet operational needs. Candidate requirements: *A … sound understanding of hard services delivery in a PFI environment and commercially aware. *Experience of operating a PFI contract and experience in the application and reporting of strict performance measures (within a healthcare environment is desirable) *Significant experience in managing FM contracts at senior level. *Will have experience more »

Are you looking for a new challenge? Look no further we have an opening for anInformation Delivery Team Member to look after our customers on social media and deliver information in real-time through our digital displays at stations, announcements and other systems, particularly when things go wrong and … as a generous salary , we offer a comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travelon Southeastern andGTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travelon other train operators, including European services Up … times of service disruption. Update the status of any disrupted train services via the Tyrell system as advised by the Train Service Manager in a timely fashion to ensure passengers receive updates on service status as quickly as possible. Make live or scheduled Public Address (PA more »

Senior Engineering Manager – People Management, Project Delivery, SDLC, Front Office, Investment Data, ESG, Investment Management, City of London, permanent A Senior Engineering Manager with a background in hands-on Python/Java coding and Financial Services (Buy or Sell-Side) is sought … Managers and a number of Technical Leads, working in a collaborative manner to set and drive IT Strategy. This will cover product engineering, implementation & delivery, software development standards & best practises as well as architecture, owning overall project budgeting and delivery across the teams. In addition to this, you … ensuring alignment with group policy, initiatives/roadmaps and standards. To be successful you will require: and people/line management skills, including roadmapping, delivery, budgeting, 121s, stakeholder management. hands-on coding background in either Python or Java (do not need to be hands-on currently but still able more »

to lead the development and implementation of Salesforce across our business. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. In this role, youll lead the work to improve … marketing, letting and sale of our homes, through to the ongoing management homes and resident services. Youll also be working on developing our property services, where well be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers … are aligned to our business goals and meet the needs of our customers. Working in an agile, multi-disciplinary project team, youll lead the delivery of the Salesforce roadmap of work for both internal and external services. Supported by our Digital Product Managers, youll ensure Salesforce development enables digital more »

Senior IT Security Senior Analyst/Associate is required by a prestigious financial services organisation based in the city of London. Their IT Security function is responsible for operational security delivery within the business. This includes privileged access management, threat protection, threat detection and incident management. The scope … and Business Application Security on a global basis. This role will be responsible for supporting the IT Security Manager in the delivery of IT Security services and providing assurance that they are fully operational and working as expected. Key Responsibilities: Supervise and review the performance … of outsourced security functions, acting as an initial escalation point and to ensure services are dealt with efficiently in line with SLAs. Undertake IT Security investigations including analysis, expert opinion and reporting Contribute to the delivery of IT and cyber security improvement projects Play an active role in more »

The successful candidate will assist in the retention and growth of client accounts across Kennedys' global network and use feedback insights to improve service delivery and overall client experience, as well as gaining an understanding from our clients of their market pressures, conditions and pain points. The successful candidate … Client Development Manager. The Manager will be expected to also establish and maintain good working relationships across business development, other business services functions, firm leadership and the partner community. Team Kennedys' global Business Development & Marketing (BD&M) team is over 70-strong and focusses on promoting … Kennedys' services and supporting the Firm's global growth ambition and our key clients and markets. The team comprises Pursuits, Clients and Markets (where the KRM team sits), Marketing Technology & Data and Marketing & Communications. Our global team members are located across the UK , US Singapore, Hong Kong, Sydney, Melbourne more »

projects within the EMEA region. You will need to collaborate with tax, software and business teams throughout the entire project lifecycle from design-to-delivery, manage VAT-related queries particularly on indirect tax risk mitigation and controls in invoicing processes, and ensuring the delivery of high-impact solutions … the marketplace. Key job responsibilities As a Senior Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations with a focus on Invoicing. You will be expected to respond to new or changing tax legislative/compliance and business … calculation and collection in a constantly evolving business and tax landscape. Additionally, it aims to facilitate ongoing business growth and innovation by delivering exceptional services to millions of customers and sellers worldwide. We are open to hiring candidates to work out of one of the following locations: London, GBR more »

Legal Technology Product Manager London (Hybrid … working) £65,000 £80,000 + Bonus & benefits The Company A Legal Technology Product Manager is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices … to support creation of products Help facilitate workshops with multiple stakeholders across the business to define foundation of product requirements From conception through to delivery of product, to manage all stakeholders involved in the process Skills & Attributes of the Legal Technology Product Manager Experience working with more »

Bid Manager Hybrid £55-65k + Benefits Our client is a leading IT Solutions and Services provider with offices across the globe. They are considered one of the best at what they do and are looking to expand the UK bid team. As a Bid … Manager, you will be responsible for working closely with the sales, pre-sales, and delivery teams to ensure that a high win percentage is maintained. This will be across a mix of commercial and public sector work. The successful Bid Manager will have more »

the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun, and make history! The EU DSP … Management team works with the various European countries to optimize our end-to-end relationships with the Delivery Service Providers (DSPs), focusing on providing a best-in-class partnerships with our stakeholders across EU. We are looking for a Sr. DSP Insights Manager who is ready … insights and effectively communicating recommendations to senior leadership. Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners. Partnering with other data engineers and analysts to build and automate central tools that will improve more »

might be interested in this role with Amazon Freight. Amazon Freight - Amazon's external facing Freight service - is hiring a Senior cost Analytics Manager to drive cost optimization and financial efficiency across our supply programs. You will be responsible for formulating & implementing cost strategies and initiatives that … technology powered business, and we utilize Amazons expertise in technology and operations to delight our shippers. Amazon Freight is part of the Amazon Transportation Services organization responsible for many of Amazons best-in-class logistics and transportation operations. We are looking for a London based Senior Cost Analytics Manager … locations: London, GBR BASIC QUALIFICATIONS Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience owning technology products Experience owning feature delivery and tradeoffs of a product more »

technology, and is highly organised. Within our portfolio you would cover one or more of the categories below dependent on your experience in these services: IT Services Cloud Solutions Collaboration Solutions Information Technology Services Unified Communications Responsibilities: Assist in every stage of New Product Development, from conceptualisation … to launch Coordinate product launches, ensuring smooth execution and timely delivery Collaborate with internal stakeholders, including marketing, sales, and product teams, to gather insights and align strategies Contribute innovative ideas and solutions to enhance our product offerings Support Go To Market plans by coordinating marketing activities and promotions Maintain more »

PURPOSE: Accountable for delivery of equipment implementation projects and programmes at NCP, with focus on the creation of new products and services for NCP customers and new functionality from internal systems, in collaboration with the Head of function in Technology. KEY RESPONSIBILITIES: Responsible for: As responsible for delivering … of these solutions. Other roles include representing the Technology department in conjunction with NCP Commercial and Operations reps to - Reviewing and improving the parking services offered to customers. Ensuring more consistent service delivery. - Hearing and coordinating requirements from the Commercial and Operations department. - Proposing solutions and implementing projects to … improve revenue and operational efficiency. Key relationships: With business stakeholders, sponsors, Project Managers, end users, and other business support functions. Accountable for project delivery and establish internal and external benchmarks and appropriate KPI's as the basis for demonstrating the quality and effectiveness of delivery. Accountable for managing risks more »

candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets. What you will do Takes a lead role … in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects. Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure. Work with the global IT team to undertake maintenance … compliance of the IT infrastructure by carrying out remedial actions as required What we are looking for Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the, Solid technical experience in supporting Microsoft server infrastructure (hardware and software) Team Leader experience, generally focused around more »

Up to £105,000 per annum Plus Bonus and Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across … tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: + Creating, maintaining and developing … the team as needed About you: + At least 6 years experience in a relevant domain, industry and/or project experience + Successful delivery and experience of involvement in all elements of 10 full project life cycles on large size projects + Broad and deep understanding of ASAP more »

growth as its hallmark, PingPong now spans three continents and boasts a workforce of over 1,200 employees. Our commitment lies in delivering unparalleled services to empower our clients to foster business growth and success on a global scale. OVERALL PURPOSE As Senior Product Management Manager … to the right users, at the right time. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Define PingPong’s payment products, from strategy and solution design to roadmap and delivery plans. Focus on payment experience and capabilities for both pay-in and pay-out in local regions. Participate in developing and executing the product … lifecycle management, from concept ideation to launch and post-launch analysis. Collaborate with engineering, design, and other teams to ensure successful product development, timely delivery, and high-quality execution. Act as the voice of the customer, understanding their pain points, needs, and requirements to deliver customer-focused solutions. Conduct more »