1 to 25 of 477 Services Delivery Manager Jobs in London

Service Delivery Manager London £40,000 - £50,000 Basic Salary + 20% Bonus Excellent Company Benefits Your new company: You’ll be joining SThree, the game changing STEM-specialist recruitment partner on a global scale. We understand the urgent demand for cutting-edge skills in todays … an exciting area of our staffing business, offering an innovative staffing solution to our clients. Due to recent success we are growing our Project Services & Solutions (PS&S) team and are looking for a Service Delivery Manager (SDM) to support us with our increasing client … base. SThree Project Services & Solutions provides flexible delivery options that enable our clients to maximise their project budgets and deliver digital transformation portfolios at pace. ** Please Note ** - This is not a Project Manager opportunity, nor is it an IT Service Delivery Manager more »

Software Delivery Manager: Permanent Circa £70,000 + Excellent package Hybrid (Client based in London) Company & Role overview for Software Delivery Manager: Our client is a global marketing and information services business. We are currently helping them to bring on an … experienced Software Delivery Manager. Working with senior stakeholders, product, design, development and data science teams, you will be responsible for building the quarterly roadmap, planning, tracking, delivery and reporting across the complete software delivery lifecycle. You will be technically minded and able to ask the right questions … on technical role as a developer, QA or a technical hand-on role in general, where you have transitioned in your career into a Delivery Manager, would be the preference for success in this role. As the Software Delivery Manager, you will more »

A global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. … This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying … quality frontline support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security more »

Job Title: Data Delivery Manager Job Type: Full Time, Permanent Working location: London, Hybrid Role Purpose At Travelex we are developing modern data services, which will be at the heart of our relationship with our customers. Our data architecture is becoming more service-oriented and … more real-time – and this comes with delivery challenges to manage. Our work is fast-paced although our team remains collaborative and flexible even when delivering fast. Your role as a data delivery manager is to own our backlog of data delivery activities and … to continuously monitor priorities and risks. You’ll be the one who always knows where we are today in our delivery journey, and the status of each work item. You’d typically be someone curious and knowledgeable enough to understand every item in the backlog, including the complex array more »

a minimum 6-month contract assignment. As a Service Delivery Manager, you will be responsible for managing a small service delivery team to ensure the seamless provision of services to our esteemed government end client. Key Responsibilities: Oversee the delivery of services to meet the client's requirements and expectations. Manage a small service delivery team, providing guidance, support, and direction. Develop and maintain strong relationships with the government end client and other stakeholders. Ensure compliance with contractual agreements and service level agreements (SLAs). Monitor service performance, identify areas … Act as a point of escalation for any service-related issues or concerns. Provide regular reports and updates to management and stakeholders on service delivery performance. Conduct regular reviews and assessments to ensure continuous improvement in service delivery processes. Requirements: Current SC Clearance is mandatory. Proven experience as more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed … Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability … relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced Service Delivery experience, relationship management and 3rd party management expereince Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process optimization more »

IT Delivery Manager - Payments/Platforms My prestigious financial services client is looking for an experienced Delivery Manager to my clients Payments & Platform team to work on a variety of IT delivery projects on a1yr FTC basis. Initial business change … include: ISO20021 Changing the payments system Payments dashboard project Card related changes - VISA, Click to Play Essential Skills 5 - 10 years in a similar delivery manager role (This is not a consultant role) A change management qualification (e.g. APM, PRINCE2 etc.) Experience of delivering multiple high … complex/high impact workstreams. The ability to apply change management skills to ensure effective project governance and delivery. Key Tasks Contribute to the delivery of business and technology strategy through effectively performing the role of delivery manager on multiple concurrent payment related projects. Support more »

Portfolio Delivery Manager About Tecknuovo Tecknuovo is an award-winning technology delivery partner and one of the UK's fastest-growing companies, ranking on the Sunday Times 100 for two years running. We're a fast-paced and creative team who work across our HQ … from dependency. Join our team and have the chance to help us continue disrupting the industry for the better About the role The Portfolio Delivery Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services … high degree of risk. Each of these engagements can require a bespoke, iterative and flexible approach to help ensure successful customer outcomes. Working within Delivery as a Portfolio Delivery Manager is incredibly varied and critical for the running of Tecknuovo. The Portfolio Delivery Manager more »

contract terms and achieving target margins Engaging extensively with customers to understand their needs and ensure satisfaction is consistently met or exceeded Overseeing service delivery processes to ensure efficiency and effectiveness Collaborating closely with internal teams to drive continuous improvement initiatives Principal Responsibilities and Tasks: Lead teams of Service … Engineers to deliver services within SLAs, contract terms, and target margins Foster a culture of excellence and accountability within the service delivery teams Establish and maintain strong relationships with customers to understand their requirements and address any concerns promptly Drive service improvement initiatives to enhance quality and efficiency … Provide regular reports and updates on service delivery performance to key stakeholders Requirements: Proven experience as a Service Delivery Manager, preferably in the IT or managed services industry Experience working for an IT Service Provider in an IT Service Delivery environment Experience in more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service …/service delivery 3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients more »

Digital Delivery Manager - Defence London £52,000 - £70,000 + Bonus Join Big4 Consultancy as a Digital Delivery Manager - this role requires candidates to hold active DV Clearance Are you ready to propel your career forward with one of the world's … leading consultancy firms? Big4 Consultancy is seeking a dynamic and experienced Digital Delivery Manager to join our esteemed team. In this role, you will have the opportunity to work on transformative projects within the Defence, Security, and Justice sectors, assisting with the design, development, and execution … programmes. Your Role Will Allow You To: Assist with the design, development, and transformation of major programmes, including programme strategy and set-up, portfolio delivery, capability and digital transformation, and assurance reviews. Contribute to client projects, including the development of engagement plans, production of deliverables, change management activities, and more »

on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront … of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong background in IT support and service management, combined with project management skills and the ability to … lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service delivery systems, including changing ticketing systems. Oversee the entire IT support team, ensuring effective management of first and second more »

the public, Parliament Members, and Parliamentary staff to inform, engage, support, and communicate through one, unified digital core - PDS. The role of the Service Delivery Manager is a key role in the Workplace Management Service Team within Information Systems and reports into the Head of Integrated … Workplace Management Service. As the Service Delivery Manager you will be responsible for the successful day-to-day delivery of any new requests or technical enhancements of the Integrated Workplace Management System (IWMS). You will lead the technical team, ensuring that they work in … as an effective conduit between technical staff and non-technical stakeholders. What You Need Demonstrable experience in managing IT lifecycle and continuous improvement driven delivery, utilising knowledge of different methodologies (e.g. Waterfall/Agile/Hybrid) to achieve positive outcomes and overcome delivery challenges. Experience of leading and more »

that IT service requirements align with business objectives while maintaining adherence to service level agreements (SLAs) and key performance indicators (KPIs) Optimising IT service delivery processes and fostering innovation across the organisation. What you’ll be doing: Manage and lead a team of IT professionals responsible for delivering shared … performance and identify areas for improvement, implementing corrective actions as necessary. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of IT service delivery processes. Provide support to business units in preparing and responding to IT-related tenders, including requirements gathering, solution design, and proposal development. Provide regular … reporting on service performance metrics and KPIs to senior management. Stay abreast of industry trends and best practices in IT service delivery and vendor management. What you’ll have: Bachelor's degree in information technology, Computer Science, or a related field. Master's degree preferred. Proven experience (X years more »

Information Security Delivery Manager Contract: Permanent Location: London or Newcastle, hybrid working. On-site minimum, 2 days pw Base Salary: c 62,000 - a higher base would be considered for exceptional candidates Context and main purpose of the job: Why are we recruiting for this role … Integral to the delivery of the NAOs Information Security Plan is a focussed delivery specialist dedicated on progressing the new initiatives, projects, and improvements to further its protect, detect, and respond capabilities. This InfoSec Delivery Manager role will enable the teams planned objectives, ensuring … that projects are both managed in line with the organisations governance procedures as well as getting hands-on with the delivery and implementation of new technologies, processes and controls, supporting our ambition of being an exemplar organisation. Who are the team?? The InfoSec Delivery Manager more »

Technical Services Manager Central London £72k + Package Are you an experienced Engineering Manager/Technical Services Manager/Contract Manager looking for an exciting new opportunity in Central London? How would you like the chance … to head up the M&E maintenance services, project works, sustainability initiatives and stakeholder engagement across a 450,000 Sq Ft grade A commercial office space, at an iconic commercial building in Central London? A fantastic client of mine is currently looking to recruit an experienced Technical Services Manager into their business, who will take ownership for the delivery of a best in class M&E service provision for this Trophy Building. Benefits: The opportunity to work in a 'client side' capacity, where you will lead and manage the M&E service partners more »

Role: Service Delivery Manager Experience: 12+ years Location: London, UK Work mode: Hybrid, 3 Days from Office Job Description: Service Management: Perform deep analysis of metrics, KPIs and SLAs and provide recommendations for program improvement based on findings. Leading implementation and execution of Customer service owners … platforms such as Wiki or Dozuki. in the creation of scope of work instructions provided to third party vendors for the purpose of their Services execution at the PoP sites. Ongoing Training an ongoing training schedule. Review the training schedule on a quarterly basis that all Vendor personnel accessing … team performance, get team/company updates, and share projects status. overall program budget and work with Vendor management team and Customer Sourcing Manager on SOW renewals and changes. the Monthly Operational Review (2.7.1) . strategic and innovative projects. documentation process to ensure appropriate knowledge management is more »

Technical Services Manager Client Direct - Commercial Property Services £70-72k London - Euston Annual Bonus Excellent Pension Private Healthcare Dental Scheme Our customer are one of the highest profile commercial Property & Real Estate organisations in the UK, with a number of high profile developments and … requirement at a mixed-use development in the Euston area of London, comprised of commercial/corporate office space, they seek an experienced technical services/engineering manager to help manage the outsourced HVAC service provider in their delivery of M&E maintenance across the … as private healthcare, dental and share scheme. The purpose of this role is to implement and maintain effective management systems and procedures in the delivery and continuity of service of the mechanical, electrical, transport and public health services to the tenant, while protecting and enhancing landlord assets within more »

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of … full fibre network through large scale roll outs of network build and maintenance activities. You'll be working in a part of Morrison Telecom Services and Avonline Network that is dedicated to transforming the way support is delivered nationwide to network providers. We aim to be the UK's … the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. The department more »

Delivery Manager - Data Our client is seeking a passionate and experienced Delivery Manager to join their EMEA Data Office and play a critical role in executing their new Data Strategy. This is an exciting opportunity to be at the forefront of data … driven transformation within a leading global financial institution. About the Role As the Delivery Manager, you will be responsible for overseeing the delivery of the data strategy roadmap, ensuring projects are completed on time, within budget, and to the required quality standards. You will work … Data Strategy Lead and a team of data specialists to manage a portfolio of change initiatives across the EMEA region. Key Responsibilities Manage the delivery of a complex portfolio of data strategy initiatives across multiple EMEA branches and departments. Maintain a single view of all data initiatives within a more »

Delivery Manager – Data Ops Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of … superior data services The Delivery Manager for Data Operations is responsible for ensuring the successful and timely delivery of data to the business. You will lead a team of Brown & Brown data specialists, manage resources, act as a bridge between data operations team and … with service demands. Data Delivery: Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration: Serving as a central point of contact for all data operations activities. You'll clearly communicate progress, roadblocks more »

Technical Services Manager Leading FM Provider Canary Wharf - up to 75K + Package Would you like to work for one of the leading maintenance providers in London? Have you got a proven track record with the technical facilitiesand maintenance services industry? If so please read … companies in the facilities industry. They currently maintain a number of facilities and maintenance contracts across the UK and are looking for a Technical Services Manager to work at a high profile buildings based inCanary Wharf. The role will also be responsible for managing the maintenance … HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and clients. more »

Senior Agile Delivery Manager: Pay up to £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We love to talk Agile. What's your favourite approach? Scrum, Kanban, Lean or something else? Can you create psychologically safe spaces, remove … qualifications from scrum.org, IC-Agile and other bodies. This is not a traditional project management role. We're looking for a passionate Senior Agile Delivery Manager, who has experience of delivering software in an agile environment and enabling a multi-disciplinary team through different phases. DWP. … Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over 25 million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best more »

Technical Services Manager Blue Chip Building Central London City Up to 75K Would you like to work at an extremely high profile building in Central London? Have you got a proven track record with the commercial building services industry? If so please read on... An … the leading companies in the facilities industry. They currently maintain a number of blue chip maintenance contracts and are looking for an experienced Technical Services Manager to work on a high profile contract based in the city, close to Liverpool Street. The main purpose of the … HV experience (preferred but not essential) Previous experience of managing large engineering teams. Experience of managing large 24/7 sites. Experience of service delivery in high profile retail, financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and more »

Life on the team As a Security Cleared Customer Delivery Manager you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you … may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained … of our services Youll measure performance of your services overall, including our internal delivery organisation and partners Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks Youll prepare and deliver service reports and participate in reviews with customers more »