1 to 25 of 86 Permanent Services Delivery Manager Jobs in Manchester

this job description in another format, or other support in applying, please email talent@madetech.com. We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. … interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed … barriers between conflicting views Demonstrate tact and diplomacy when managing key stakeholders, both client and internal, across all levels Community development Support junior service delivery managers, who may not be in your core team, to develop and gain new skills Contribute to both Managed Service & Delivery Communities of more »

Service Delivery Manager Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile Location: Manchester, with a Hybrid Work Model (3 days in office, 2 days remote) Salary Range: £35,000 - £45,000 per annum + 10% Bonus + Benefits As a Service Delivery Manager … technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability. Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions. Provide insights and solutions to Service Provider challenges to enhance operational efficiency … tools, or systems. Champion a customer-centric approach, focusing on low customer effort to drive satisfaction and value enhancement. Desired Experience: Strong Customer Service Delivery skills. Agile working environment Proficient in analytical and problem-solving abilities, with a proven track record of delivering solutions. Persistent in identifying root causes more »

Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients … service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience of implementing new IT Services in an immature/greenfield environment’s Experience running a more »

AMS (Lean) Delivery Manager Manchester Up to £80,000 per annum Were looking for an experienced AMS Delivery Manager for our globally recognised Client, a leading specialist in insurance, providing specialty risk solutions to clients worldwide across a wide range of industries … The AMS (Lean) Delivery Manager will support the Head of UK Operational Strategy & Change by contributing to the opportunity scoping, deployment, and benefit measurement of AMS within a core business function of Insurance International. You will support the planning and execute end to end transformation initiatives … standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function. * Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes). Skills: * Hands on more »

000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills … in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at … significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital more »

Agile Delivery Manager - Perm - Up to £80k & bonus & benefits - Hybrid – Manchester/Remote Want to work part of a team who is going through exponential internal growth and are continuing to improve and provide good products & services to their customers? As the Agile Coach/… Lean Delivery Manager you will support with the planning and execute the end-to-end transformation initiatives within a business unit to deliver sustainable results as identified through the strategic planning process. You will lead the overall deployment of a Lean Transformation project and look for more »

Job summary The Senior Delivery Manager is responsible for delivering multiple Programmes of work and projects across multiple schemes; delivering multiple strategic programme and project management solutions within the Group Informatics Service; leading the design, development, management, Main duties of the job Project and programme delivery … Managing a range of large-scale, complex project and programme activities (timeline, costs, benefits, risks and issues) to formulate plans and strategy for successful delivery within and cross organisation; Utilising and leading in best practice project, programme and change management expertise and methodologies; including change management and configuration control … out plans, reporting key milestones and escalating slippages and other issues where necessary; Enable effective governance at programme and project level to ensure successful delivery which is reported through Portfolio Office governance; About us MFT is one of the largest NHS Trust In England with a turnover of £2.6bn more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act … and problems. Management: Maintain a deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. This includes incident management, problem management and change management. Management: Ensure timely delivery of Projects/Enhancements in line with both … the customer’s and our business requirements. Knowledge: Maintain an appropriate level of knowledge of our products, services, and technological developments to be able to advise customers. Focussed on continuous improvement you will be expected to proactively identify and present recommendations for innovative solutions and services aligned to more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act … priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs … KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT more »

Agile Delivery Manager - Perm - Up to £80k & bonus & benefits - Hybrid – Manchester/Remote Want to work part of a team who is going through exponential internal growth and are continuing to improve and provide good products & services to their customers? As the Agile Coach/… Lean Delivery Manager you will support with the planning and execute the end-to-end transformation initiatives within a business unit to deliver sustainable results as identified through the strategic planning process. You will lead the overall deployment of a Lean Transformation project and look for more »

of laboratory haematology the Directorate Manager will be operationally accountable for ensuring the effective management and development of a range of services within the Haematology Directorate covering such areas such as Haematology, Blood Transfusion, Stem Cell, pre-op anaemia clinic, etc. The Directorate Manager is responsible for the operational management of all Haematology services within the Division. This involves delivery of a service meeting operational performance targets, strategic objectives and working within financial targets. Responsible for all Haematology services delivered as part of a Hub and Spoke arrangement … whether that be services residing within MFT or delivered in partnership or under contracts with neighbouring trusts. As a senior manager the post holder will be expected to make a significant contribution to the overall delivery of a quality service and adoption of best practice more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB …/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... APCT1_UKTJ more »

succeed in this position, including skills, qualifications, and experience. Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of … responsibility include: EMB/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... JBLK1_UKTJ more »

permanent basis. The IT Security Manager will be a key senior hire, who will lead the Security Operations function within Technology Services; leading a team both internal and external specialist 3rd party support in delivery of security operations activities across the organisation’s estate. The … remit of the IT Security Manager position will cover the enterprise on premise and cloud services operational technology estate. The successful IT Security Manager will have the following main responsibilities: the performance and security of the digital estate through a process of pro … active continuous service improvement and to plan and manage the reduction of cyber and security risk to services the security operations management of the Technology estates and its availability 24/7/365 where applicable closely with the wider Technology Services and Information Security teams providing SME more »

requirements are being met and exceeded where possible.11. You collaborate with user researchers and represent users internally. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by … contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you … team how activities will help meet strategic goals. You understand the development of strategy and policies within a design context at the NHS Business Services Authority, and keep abreast of wider best practice across government. You advocate for user-centred design. User focus - you collaborate with user researchers and more »

Project Manager (Electrical) A successful, forward thinking and rapidly expanding Building Services company are looking to appoint an Electrical Project Manager to help support and deliver their expanding schedule of works. Based in Manchester, potential candidates should live within a commutable distance of … as well as other types of commercial properties. Responsibilities: Lead the charge in managing multiple electrical projects from conception to completion, ensuring on-time delivery and adherence to budgetary constraints. Collaborate closely with our Mechanical division to orchestrate seamless joint project executions. Shape the future by contributing to the … Car/Car Allowance Performance related bonus Ongoing development opportunities with genuine opportunity for professional growth. 33 days annual leave Pension Electrical Project Manager - Manchester Electrical Project Manager Electrical Project Manager Calibre Search promote equality in the workplace and we welcome more »

documents, liaising with external clients and Senior Fee-Earners and providing advice on both Data Privacy and Cyber queries/issues You'll lead delivery on small to medium scale projects alongside the senior members of your team Mentoring and training junior members of staff on all Data Privacy … and Protection related matters Support the Senior Specialist and Delivery Manager with implementing new Data Privacy and Cyber work services and solutions + much more. To qualify for this new opportunity, you’ll need to have/be the following: A minimum of ONE year more »

permanent basis. The IT Operations Manager will be a key senior hire, who will provide high quality and reliable information technology services to the organisations customers, employees and external third parties. Working as the IT Operations Manager, within this fast-paced and dynamic … including SAP, Salesforce, Microsoft etc) and the ITSM suite including changed, incident and service desk. Accountability for the maintenance of the IT estate including delivery of projects and system upgrades to ensure continued support of the estate Responsibility for the management of applications, support teams, licences, services, maintenance … and continuous service improvement culture Accountability for the digital experience for all aspects of day-to-day performance, operations, and reliability of information technology services across the organisation. for matrix ways of working, to support Service Account Managers, who own the relationship with Product Owners across the organisation. of more »

Cyber Security Consultant Based in Manchester UK, we are an independent Cyber Security Consultancy providing Security Consultancy and Managed Security services across a wide range of markets, from multi-national Corporate Organisations and Government Agencies, through to smaller Businesses that want to develop strong security strategies. We are a … design, risk management and compliance with demonstratable experience in highly regulated industries, specifically UK Government and Defence. You will build effective working relationships with delivery team members and Cyber Security Specialists customers and operate with and without supervision as a Security SME across multiple Client projects. Responsibilities Lead client … specific security and assurance of cloud-centric data and digital services across entire lifecycle (strategy, design, implementation and operations) Provide specialist advice and knowledge of UK Government security architecture and assurance to OFFICIAL and above classifications. Provide specialist advice and knowledge of Public Cloud (Azure and AWS) cloud-based more »

Product Manager Location: Manchester (Hybrid) Salary: £60,000 - £75,000 Search 5.0 is delighted to partner with an award winning Digital Services Partner for a Senior Product Manager to join their incredible team! Our client is known for revolutionising how people engage with … experiences and drive measurable results. We have an amazing opportunity for a Senior Product Manager to shape the future of digital services while working in a close-knit community united by a love for solving complex problems for clients and users. Job: Senior Product Manager … drive decisions with a user at the heart of every decision. consensus amongst people with different perspectives. Perform well in a wide variety of delivery disciplines (Scrum, Kanban) Communicate confidently and credibly on behalf of the company and the client. Have led workshops or group exercises (we’re all more »

leader we are looking for to oversee the work of our Histopathology service and who will ensure that we continue to offer high-quality services to the Trust? In conjunction with the Clinical Director and Directorate Manager for Cellular Pathology, you will be responsible for the … a multi-layered role that requires an ambitious leader. As Histopathology evolves, we wish to embrace technological developments and utilise SMART automation to support delivery of our service and are currently implementing Digital Pathology across all sites. We are looking for a visionary leader with excellent communication skills and … than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce more »

Creative Manager Manchester/Hybrid - 2 days a week onsite Media City, M50 Salary - £60,000 Digital Marketing Agency/Flexible and Hybrid working/25 days holiday plus bank holidays/Private Healthcare/Progressional opportunities/Fantastic team culture/Thirsty Thursdays/Fully stocked … to day of the design/creative team, managing around 5 people currently in Manchester, you'll report in the the Head of Creative Services (based in Montreal, Canada). Acting as the Head of Creative Services' 'right hand man' the Creative Manager will direct … Lead and grow a team of Designers and Copywriters through constructive feedback and working sessions. · Collaborate with the traffic team to ensure the timely delivery of studio tasks. · Provide feedback and approvals on projects assigned to both internal and external resources. · Be hands-on and contribute to the creative more »

Role: Senior Bid Manager Salary: £30k + negotiable and based on experience Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: Remote with occasional travel to Head Office required For over three decades, we have been dedicated to supporting individuals and employers across the UK. … for tenders that meet and exceed buyer requirements Writing engaging, persuasive tenders in line with buyer requirements Feedback as required to SLT and Corporate Services Managers to support continual development of organisational capacity, ensuring Standguide Group and subsidiary companies remain competitive in the long-term. What youll need Experience … Systems Project management experience A-level or equivalent in English Relevant degree and/or sector experience Managerial qualification Level 3 (desirable) Experience designing services and delivery models. Overseas equivalent qualifications will be accepted. We welcome applicants with lived experience and encourage applications that reflect the relevance to more »

Business Development Manager - IT Managed Services Northwest. Hybrid working-Up to £45-55k Basic DOE + Double OTE + Car Allowance + Benefits The Role + Company Our client has been supporting businesses with their IT needs for over 35 years. They offer a highly … out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted new business … BDM) Must have a New Business Hunter mentality while being able to attend to existing accounts to maximise opportunities. Must have experience selling Managed Services, Cloud Hosting, Helpdesk Support Contracts, Remote Monitoring, Back Up, Anti-Virus. Ideal candidate will have experience/knowledge if modern services & network infrastructures. more »