1 to 25 of 78 Permanent Services Delivery Manager Jobs in Scotland

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced … Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs … whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud more »

Role: Lab Services Senior Project Manager Salary range: £70k-£75k Location: Edinburgh What will you be doing as a Lab Services Senior Project Manager? As the Lab Services Senior Project Manager, you will helm the strategic planning, seamless … closely with scientists, Department Heads, clients, and stakeholders, you will champion the triumphant realization of projects. Your mandate encompasses the de-risking and proficient delivery of all projects, aligning with managed client expectations, thereby materializing tangible benefits, and fostering enduring client relationships. You will spearhead the delivery of … project excellence, ensuring adherence to an established impact reporting framework while vigilantly monitoring performance metrics. Responsibilities as a Lab Services Senior Project Manager? Project Planning and Implementation: Develop comprehensive project plans delineating scope, objectives, deliverables, timelines, and resource requisites. Liaise with laboratory teams to ensure the more »

one of Scotlands leading engineering solution providers and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in … total turnkey solution to clients countrywide and ensures we are the number one engineering company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for … ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and more »

About The Role Due to the continued success and expansion of Morrison Telecom Services we have an exciting opportunity for a Supplier Delivery Manager to join our team. Reporting into the Contracts Manager. You will be working on our Fibre Build 26 workstream and your … to ensure we get the best out of our Supply Chain Build Supplier on a day-to-day basis, whilst driving the overall operational delivery of the Supply Chain Cabling/Splicing elements ensuring safety, quality and training is as at the forefront of what we do. Key Responsibilities … Contracts Manager against the key measures to continually improve performance. Working with the client and local OR teams to achieve successful delivery and any issues to help resolve in a timely manner that maintains continuity throughout the build. Sponsor and support new ways of working which more »

We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function. In this role, you'll team up with Solutions Managers to ensure seamless client … delivery, meeting all requirements within agreed timescales and budgets. You'll be the go-to guru overseeing all legal project resources, guaranteeing top-notch quality in every output. Plus, you'll collaborate with the Head of Delivery to keep refining their delivery frameworks and services for … knack for project management in Legal or ALSP environments. If you've got a stellar track record in leading teams and delivering top-tier services or products, we want to hear from you! Please apply today to find out more. Locations: Birmingham, Manchester or Scotland more »

strong relationships with multiple clients, addressing their specific needs and ensuring high service levels. Collaborate with clients to understand their operational requirements and tailor services accordingly. 4. Collaboration and Leadership: Work collaboratively with depot managers in other locations, other departments within b-spokes (e.g. Fleet, Recruitment, Finance) and senior … Optimistic. Including: Bachelors degree in business, Logistics, Operations Management, or a related field would be desirable. Proven experience in operational management within the parcel delivery or logistics industry is essential. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Exceptional organisational abilities and … communication skills, with the ability to interact effectively with clients, staff, and senior management About us b-spokes is one of the largest independent delivery companies headquartered in the UK, specialising in last-mile deliveries across Scotland and the North of England. Our strategic partnerships extend to national and more »

NDS Manager National Services Scotland Canderside Band 8A (£56,992 - £61,522) About the Organisation: National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers … to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in … partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. The Post: This is a challenging opportunity to help harness the buying more »

Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement … change projects for our clients. A Professional Services Consultant works on a variety of client projects in Investment Accounting, General Ledger and Client Reporting. All client projects are billable via Professional Services fees and based on time & material or fixed fee billing. Typical examples of projects include data … integration projects (changes to inbound/outbound feeds to CW), GL rebuild, accounting configuration changes, bespoke reports etc. The Professional Services consultant is an integral part of a collaborative division spanning SMEs, team leads and program managers. Collaborating with client services, global delivery and R&D teams more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development more »

THE BUSINESS AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally from offices in Aberdeen, Edinburgh, Glasgow, Leeds, London and the island of Ireland. We help our clients manage the critical elements of their business - its … Manager/Senior Manager - UK & Ireland, office based/hybrid Purpose of the role/key responsibilities: Service Delivery: Conduct materiality assessments to identify and prioritise ESG risks and opportunities relevant to clients' business operations and stakeholders. Collaborate with clients to develop ESG … to each client's sector and context. Foster long-term relationships by delivering exceptional service and value. Project Management: Oversee the planning, execution, and delivery of ESG projects within agreed timelines and budgets. Coordinate and lead cross-functional teams to ensure project success. Monitor project progress, identify potential risks more »

within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for … Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. … Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and more »

– Permanent - Glasgow – up to £50K plus benefits (Hybrid) Change Digital are currently working closely with a multinational company and a leading global health services provider who are looking for an experienced Bid Manager to join their organisation. Reporting to the Bid Delivery Office Manager … are clearly documented for all bids incl. win themes, strategies and anticipated outcomes ensuring key business stakeholders are aligned. Creation and management of Bid Delivery Plans; ensuring that approach is clear and all key deliverables, milestones & timelines have been identified and planned. Overall responsibility for mobilising Bid teams; leading … motivating a cross functional project team to deliver a quality bid response. Management of relevant stages of the Bid lifecycle including intake, storyboarding, production, delivery and post bid review; Tracking progress against milestones, managing or escalate issues as appropriate. Facilitate communication across all business stakeholders, and third parties to more »

Edinburgh/Hybrid Pay Rate: Competitive Via PAYE or Umbrella/Inside IR35 Role Purpose: This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The … role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location. The Senior Project Manager will be … accountable for the end to end management and delivery of ‘change’ for key Securities Services clients in Asset Owner & Management (“AO&M”) sector that sit within the Global Project Delivery team. Note: Lead for delivery of an internal Charles River Migration project; experience of this platform more »

Project Manager - Change Delivery - Investments - Glasgow - 18 months FTC Are you ready to drive change that creates an impact for one of the world's leading Investment Banks? We are working with a major player in the financial industry, who are looking to recruit a talented … teams to shape the future of investment services. Key Responsibilities: Lead end-to-end project management for change/transformation initiatives, from inception to delivery, ensuring alignment with business goals and objectives. Work closely with stakeholders across departments and geographies to define project scope, objectives, and success criteria. Develop … and external partners to facilitate collaboration and knowledge sharing. Requirements: Proven experience in managing change/transformation projects within the Investment Banking or Financial Services sector. Expertise in project management methodologies and tools, with a track record of successfully delivering complex projects on time and within budget. Strong understanding more »

Project Manager - Change Delivery - Investments - Glasgow - 18 months FTC Are you ready to drive change that creates an impact for one of the world's leading Investment Banks? We are working with a major player in the financial industry, who are looking to recruit a talented … teams to shape the future of investment services. Key Responsibilities: Lead end-to-end project management for change/transformation initiatives, from inception to delivery, ensuring alignment with business goals and objectives. Work closely with stakeholders across departments and geographies to define project scope, objectives, and success criteria. Develop … and external partners to facilitate collaboration and knowledge sharing. Requirements: Proven experience in managing change/transformation projects within the Investment Banking or Financial Services sector. Expertise in project management methodologies and tools, with a track record of successfully delivering complex projects on time and within budget. Strong understanding more »

a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and operational efficiency to drive value from the business. We take on … the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving more »

joining a project of up to 3 years. Working model: Hybrid (flexible) Key Responsibilities … Participate fully and a play a key role in the delivery of software solutions to our clients. Responsible for documentation and production of Project deliverables. Ensure all Requirements, Design, Interface, and Output Deliverables are delivered … on time. Act as a Consultant in requirement and design workshops internally and externally. Manage and Engage with Lead BA/Project Director/Delivery Manager on all project Deliverables, Actions, Assumptions, Risks, Issues, Decisions and Constraints. Support Product Owner (or act as Product Owner) especially … and mentor more junior members of the team Skills and Experience required … Essential Minimum of 5 years’ experience as a Business Analyst Extensive financial services (Life, Pensions, or banking/Investments) project experience Customer-facing experience (internal or external) Knowledge of regulatory requirements Experience of supporting the design of more »

Amazon OpsTech IT Deployment Program Manager Team is seeking an experienced Sr. Telecoms Design Engineer to join the newly established global OTS Design Execution (ODX) team within the global Deployment Program Management team. The successful candidate will work with our global teams to define standards and influence … within DPM but also the wider business. About the team OTS Design Execution (ODX) is a new function within Operations Technology Solutions (OTS), Global Delivery Services (GDS) and Deployment Program Management (DPM) and is a current mix of program managers, engineers and technical experts. There are three primary more »

passion is essential to our mission: to help people live better, healthier lives. We are looking for a MANAGER, GLOBAL COMPARATOR SERVICES to join our Clinical Development & Supply (CDS) Global Comparator Service Department. This department supports pharmaceutical/biotech companies and Contract Research Organizations with procurement … of commercially available medicinal products for their clinical studies or analytical testing purposes. The Manager, Global Comparator Services works closely with Clinical Development & Supply Business Development team to grow the comparator sourcing business with new and existing clients. The Role To manage sourcing requests from new … Resource Groups (ERG's) and be involved in charity events Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and more »

next role to build on your career? Would you like to work for a world-renowned department that research, develop and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer? Then look no further… What the … Milestones, activities, resources and any other feature that will require to be delivered. Governance (the Gate and Stage Processes) over the bid and project delivery activities to ensure project, technical, procurement and support processes are applied and are effective in controlling risks. Ensure all business planning and reporting is … published in accordance with Business directives e.g. Project Management reviews (PMR), Business Operations Report (BOR) and On Time Delivery (OTD). Quality, Cost & Delivery performance through close working with other functions. Manage project stakeholders; ensuring strong communications are established and maintained. About You: We are ideally looking for more »

IT Manager - Edinburgh Based (Hybrid) - £90,000-£110,000 p/a + other benefits! Are you ready to take the next step in your IT management career with a global leader in agricultural science? We are currently representing a prestigious company at the forefront of their … industry. With operations spanning globally, our client is seeking an exceptional Information Technology Manager to join their dynamic team. About the Company: Our client is a global leader in in their industry, driving innovation across various domains. With headquarters in the USA and a global presence through … Software Development Manager that is currently working within a Global organisation. Key Responsibilities: Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure more »

IT Manager - Edinburgh Based (Hybrid) - £90,000- £110,000 p/a + other benefits! Are you ready to take the next step in your IT management career with a global leader in agricultural science? We are currently representing a prestigious company at the forefront of their … industry. With operations spanning globally, our client is seeking an exceptional Information Technology Manager to join their dynamic team. About the Company: Our client is a global leader in in their industry, driving innovation across various domains. With headquarters in the USA and a global presence through … Software Development Manager that is currently working within a Global organisation. Key Responsibilities: Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure more »

The Business AAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical elements that make businesses tick - their people and their finances. AAB are focused on people. They believe in the resilience of … Corporate Tax team. THE ROLE Corporate Tax Manager - Aberdeen Purpose of the role/key responsibilities: Actively manage and control the delivery of all aspects of assignments for a variety of clients, including resourcing the assignments and setting timescales and budgets, liaison between departments of the … this clearly at client meetings or in written form, offer practical solutions and recommendations with due regard for risk Take responsibility for the timely delivery of advisory and compliance services to your clients Line management responsibility of junior staff including monitoring the progress and quality of their work more »

Summary of Role Head Resourcing are recruiting for an experienced Data Centre Services, SCCM Infrastructure Engineer … to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of hours in more »