25 Permanent Services Delivery Manager Jobs in South Wales

can choose from Garretts Green, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office. About The Job Job summary Are you interested in Delivery management with a passion for innovation? If so, wed love to hear from you! Theres never been a better time to join the DVSA. … first vision is supported by a clear strategy which allows our staff to develop and grow. Click to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward. If you want to find out more about this … role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Follow the advert to Civil Service jobsto register. more »

SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. Our site in Abergavenny has 2 in-house laboratories, offering a wide range … a few providers offering an end-to-end in-house collection and laboratory service. We have a new and exciting opportunity for a Service Delivery … Manager to join our growing organisation at SYNLAB Laboratory Services. Leading a team of Duty Managers, you will ensure the service delivery of the 24/7, 365 day client booking service. The Role: Requires you to take responsibility for the overall direction Service Delivery more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to … progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. … to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to more »

Regional IT Service Manager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and technology … offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional IT Service Manager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT services … service provided throughout the region. Responsibilities You will be an experienced IT Service Manager who can support with: Regional IT Service Delivery Oversee the delivery of IT services across multiple sites within the region, including your home location, ensuring efficient and reliable operations. Establish more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role will … . The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead, mentor, and manage a team of 10 service desk engineers, providing … ticket management, prioritisation, and resolution of IT support requests and incidents. Develop and implement service desk policies, procedures, and best practices to optimize service delivery and ensure adherence to ITIL processes. Coordinate with other IT teams and departments to escalate and resolve complex technical issues and ensure timely resolution more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join … service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The … new helpdesk software that they are looking to implement potentially Other duties include to develop and implement service desk policies, procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for more »

Total Contracted Hours: 40 An exciting new Shift Manager opportunity at DX! *** This is a backshift/afternoons based vacancy*** All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are … to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for … addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost more »

joining a project of up to 3 years. Working model: Hybrid (flexible) Key Responsibilities … Participate fully and a play a key role in the delivery of software solutions to our clients. Responsible for documentation and production of Project deliverables. Ensure all Requirements, Design, Interface, and Output Deliverables are delivered … on time. Act as a Consultant in requirement and design workshops internally and externally. Manage and Engage with Lead BA/Project Director/Delivery Manager on all project Deliverables, Actions, Assumptions, Risks, Issues, Decisions and Constraints. Support Product Owner (or act as Product Owner) especially … and mentor more junior members of the team Skills and Experience required … Essential Minimum of 5 years’ experience as a Business Analyst Extensive financial services (Life, Pensions, or banking/Investments) project experience Customer-facing experience (internal or external) Knowledge of regulatory requirements Experience of supporting the design of more »

office) is urgently seeking a Project Director - a seasoned software implementation Project Manager, to join our team of Life & Pensions software delivery experts. You will hold primary responsibility for ensuring quality project delivery, whilst prioritizing customer satisfaction and loyalty. If you love the satisfaction of … overseeing software project delivery to external clients and you thrive on working with international software delivery experts, this is the role for you! Location: Cardiff, UK (Hybrid Flexible) Please note that this role is open to Candidates that can easily commute to our Cardiff office. We are not … understands and can manage the delicate balance of ensuring the profitable growth of Sapiens’ business in a defined account/territory, ensuring quality project delivery, achieving its financial targets, whilst ensuring that customer satisfaction and loyalty are optimized. This role has been identified as the central most significant role more »

Morrison Energy Services (MES) is looking to recruit an M&EProject Engineer for our National GridElectrical Transmission Contract , who will support Nationwide projects. As an M&E Project Engineer you will be a part of our Electricity Transmission construction team who deliver66kV to 400kV projects forNational Grid and private … Manager and will assist in the coordination of all site activities (pre and post site mobilisation), ensuring the safe and timely delivery of the works on time, to cost and quality.Fully integrate, optimise and manage the Project Lifecycle of design, construction programme and project plan, ensuring … projects for the company on behalf of National Grid, SSE and private enterprise clients. Ensure effective integration and management of the project design and delivery process inclusive of technical design, build, commercial and programme management for projects. Coordinate design teams through the client design verification and assurance process, with more »

Client Acquisition Manager About Bedigital: Established in 2014, Bedigital is an award-winning, modern technology services business that seamlessly integrates human elements with innovative technology. Our flexible services are designed to optimise digital technology value, aligning with the demands on modern technology leadership. As we … join our dynamic team. The Role: As a Client Acquisition Manager, you'll collaborate with our product marketing function and project delivery teams, taking accountability for opening and developing new accounts. Understanding our service offerings, unique selling points, and technology solutions, you will build relationships with … marketplace. With proven client-side experience, you are an innovative, progressive thinker motivated to work autonomously. Key Accountabilities and Responsibilities: Work closely with the delivery team to understand client objectives and contribute to the success of the overall sales strategy. Create and maintain documentation related to sales activities, including more »

ChandlerKBS provides independent consultancy services across a wide range of sectors throughout the UK, Ireland and mainland Europe. We work with some of the largest private, public and utility sector clients. We take pride in delivering an excellent service. ChandlerKBS are seeking to recruit a Senior Cost Manager … a Senior Cost Manager includes the following responsibilities: Contribute towards bid and tender preparation and business development. Assume day - to - day delivery responsibility for projects/programmes of work and demonstrate the ability to take on tasks without supervision. Monitor project fees and ensure resource and … time inputs are in line with approved budgets. Ensure that change control processes are effectively managed for the services we provide. Strengthen our service delivery capability and promote knowledge capture, sharing and innovation. Prepare budget estimates, cost plans and client reports. Provide advice on procurement and contracts. Prepare more »

About The Role Morrison Energy Services is currently looking to recruit a Civil Site Manager/Principal Contractor representative to work on our National Grid Contracts inEngland & Wales on behalf of our Electricity Transmission division. As a PC Site Manager you will be … to 33% on holidays and travel Up to 10% on restaurants and takeaways Up to 25% off gym membership About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled more »

About The Role Morrison Energy Services is currently looking to recruit an M&E Site Manager/Principal Contractor's representative to work on ourNational GridcontractsinEngland & Wales. You will be a part of our Electricity Transmission construction team who deliver National Grid and private generation companies … Supervisor authorisation National GridCompetentPersonAuthorised Understanding of the general requirements of UK environmental and waste management legislation, EUSR certificate or equivalent Understanding of avoiding underground services, HSG47 certificate or equivalent Appropriate working knowledge of relevant current National Grid Transmission Procedures (TP) Working knowledge of the Principal Contractor/Contractor quality … annual leave plus 8 days bank holiday Pension scheme Life Assurance Private health care Company car and fuel card About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and more »

products, primarily Microsoft 365, A ll Devices and complementary SaaS collaboration tools. You will play a crucial role in ensuring the successful planning and delivery of work outcomes. This will involve setting clear objectives, establishing milestones and success metrics, managing budgets and resources, and building and supporting a high … and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. Key Responsibilities: Delivery of set of team deliverables, and managing and co-ordinating successful outcomes across team members and collaborating teams Sets clear and transparent work objectives … diversity and inclusive team management within their team and the wider organisation. Key Outputs and Deliverables: Supports, maintains and optimises our digital workspaces and services, achieving service excellence. Delivering a digital workplace that improves the way we work. Providing the products (M365) and services to make our users more »

SAP PP QM Consultant - Senior Manager Come and join our award-winning, multidisciplinary team! Over the last few years, we have been very successful in disrupting the competition and we are now rapidly expanding our team to cement our position as the leading partner for SAP S … at a Senior Manager Level, to join the team. To be successful you will have: Extensive experience in consulting and functional delivery across two or more SAP Supply Chain business processes; Design, Plan, Manufacture, Deliver and Operate Experience working as a consultant with a strong focus … clients and our own quality criteria. Train, coach, support, and supervise team members. About PwC We’re one of the world’s top professional services organisations. From 158 countries, we help our clients, some of the most successful organisations globally, as well as its most dynamic entrepreneurs and thriving more »

across South Wales, with an ever-growing portfolio of assets, the team's aim is to ensure that our Linc Homes and Linc Care services are well maintained and moving towards our decarbonisation and energy efficiency goals. As a not for profit organisation, we know that our homes are … service, then we'd love to hear from you! Key Objectives of the Decarbonisation Project Surveyor role: Assist the Decarbonisation and Major works Manager to oversee the contract and project management of decarbonisation/energy efficiency and major works projects. Responsible for achieving and delivering agreed objectives … data as required and coordination with planned team. Ensuring systems are kept up to date with relevant data. Responsible for ensuring that work and services are completed in line with Lincs customer journey. Responsible for ensuring that customer engagement is fundamental to the delivery of works and services more »

across South Wales, with an ever-growing portfolio of assets, the team's aim is to ensure that our Linc Homes and Linc Care services are well maintained and moving towards our decarbonisation and energy efficiency goals. As a not for profit organisation, we know that our homes are … service, then we'd love to hear from you! Key Objectives of the Decarbonisation Project Surveyor role: Assist the Decarbonisation and Major works Manager to oversee the contract and project management of decarbonisation/energy efficiency and major works projects. Responsible for achieving and delivering agreed objectives … data as required and coordination with planned team. Ensuring systems are kept up to date with relevant data. Responsible for ensuring that work and services are completed in line with Lincs customer journey. Responsible for ensuring that customer engagement is fundamental to the delivery of works and services more »

and supporting applications. With a strong focus on customer satisfaction and seamless implementations, we are seeking a dynamic ERP Consultant to join our professional services team. This role will involve supporting software demonstrations, implementing solutions, and providing hands-on training to our valued customers. Responsibilities: Take ownership of customer … onboarding and product delivery within a structured project environment. Foster strong client relationships from inception, maintaining clear communication channels throughout engagements. Facilitate seamless handover of clients to our support department post-implementation. Demonstrate proficiency in Fitfactory's implementation processes, ensuring timely project delivery to highly satisfied customers. Adhere … to standardised operating procedures for successful software implementations. Develop and manage customised project plans tailored to individual client needs. Collaborate with the implementation manager to provide insights for sales and marketing teams. Develop a deep understanding of Fitfactory products and industry best practices. Serve as a subject more »

implementation of security strategies, including the development of internal policies, training programmes and compliance with industry regulations. Main Duties: Work with the IT Manager and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards. Work … for Barracuda for untoward trends in email activity and phishing campaigns. Develop and maintain effective relationships with third party suppliers to ensure ongoing service delivery, performance and return on investment. Develop security related dashboards, policies, metrics and training programmes to report on the ongoing efficacy of security solutions and … platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001 more »

a Digital Planning Lead within our IPC team. As Digital Planning Lead you will lead AECOMs Integrated Programme Controls team and therefore experience of delivery of PMO best practice in a consulting environment on infrastructure projects and programmes will be a key requirement of the role. Leadership role within … etc + Ability to inspire and motivate Additional Information \#LI-CR1 About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and … culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and more »

Civil Servants? If so, wed love to hear from you! DfT are on an exciting and ambitious journey to create a new Shared Services with HMRC and DLUHC. As part of the evolution to the future state, DfT implemented Concur and SuccessFactors Talent in 2021, and we are looking … for a Systems Analyst to help support the platform as we continue our journey. Sitting within the Shared Services Implementation & Performance Technical Team, working closely with the Systems Manager, you will have an exciting role and play pivotal part in the delivery and maintenance of … with the management and maintenance of our SuccessFactors and Concur landscapes, whilst acting as subject matter expert into the Unity Shared Services Programme when required. To provide expert support and guidance on the management of SuccessFactors and Concur to our users. Act as second line support more »

contribute to process improvements through partnerships with internal and external teams, project support, customer support (portal onboarding, access requests, performance reporting, coordinating products and services). A successful candidate will cooperate with all internal teams to ensure relationships are built, strengthened and maintained. Duties Frequent contact with existing and … potential clients Prioritize and handle service requests through to resolution, escalating where appropriate Day to day coordination of products and services Build and maintain relationships with key product suppliers and vendors Produce customer quotes and coordinate orders through completion to invoicing Process requests from internal and external customers efficiently … with accurate data entry Supporting Vantage’s internal and external clients through delivery of exceptional customer service Collating monthly service report packs for customers Manage stock control of site supplies and stationery inventory Support other team members through collaborative training on company processes and procedures Ensure that Company Service more »

Account Manager on a permanent basis. You will be supporting and driving the company's continued expansion into new markets and services; to deliver continued success to existing customers, and to support with the future expansion. What you'll be doing: Lead on pricing and tendering … growth is achieved. Prepare reports and provide a source of expertise in carrying out market research. Skills & Experience: Experience within Technology/IT Service Delivery is essential. Excellent communication skills to successfully build and maintain relationships. Highly developed analytical, numerical and evaluation skills. Knowledge of contract drafting and ability more »