1 to 25 of 26 Services Delivery Manager Jobs in South Wales

Client Acquisition Manager About Bedigital: Established in 2014, Bedigital is an award-winning, modern technology services business that seamlessly integrates human elements with innovative technology. Our flexible services are designed to optimise digital technology value, aligning with the demands on modern technology leadership. As we … join our dynamic team. The Role: As a Client Acquisition Manager, you'll collaborate with our product marketing function and project delivery teams, taking accountability for opening and developing new accounts. Understanding our service offerings, unique selling points, and technology solutions, you will build relationships with … marketplace. With proven client-side experience, you are an innovative, progressive thinker motivated to work autonomously. Key Accountabilities and Responsibilities: Work closely with the delivery team to understand client objectives and contribute to the success of the overall sales strategy. Create and maintain documentation related to sales activities, including more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to … progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. … to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to more »

can choose from Garretts Green, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office. About The Job Job summary Are you interested in Delivery management with a passion for innovation? If so, wed love to hear from you! Theres never been a better time to join the DVSA. … first vision is supported by a clear strategy which allows our staff to develop and grow. Click to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward. If you want to find out more about this … role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Follow the advert to Civil Service jobsto register. more »

About The Role Morrison Energy Services is currently looking to recruit an M&E Site Manager/Principal Contractor's representative to work on ourNational GridcontractsinEngland & Wales. You will be a part of our Electricity Transmission construction team who deliver National Grid and private generation companies … Supervisor authorisation National GridCompetentPersonAuthorised Understanding of the general requirements of UK environmental and waste management legislation, EUSR certificate or equivalent Understanding of avoiding underground services, HSG47 certificate or equivalent Appropriate working knowledge of relevant current National Grid Transmission Procedures (TP) Working knowledge of the Principal Contractor/Contractor quality … annual leave plus 8 days bank holiday Pension scheme Life Assurance Private health care Company car and fuel card About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and more »

Civil Servants? If so, wed love to hear from you! DfT are on an exciting and ambitious journey to create a new Shared Services with HMRC and DLUHC. As part of the evolution to the future state, DfT implemented Concur and SuccessFactors Talent in 2021, and we are looking … for a Systems Analyst to help support the platform as we continue our journey. Sitting within the Shared Services Implementation & Performance Technical Team, working closely with the Systems Manager, you will have an exciting role and play pivotal part in the delivery and maintenance of … with the management and maintenance of our SuccessFactors and Concur landscapes, whilst acting as subject matter expert into the Unity Shared Services Programme when required. To provide expert support and guidance on the management of SuccessFactors and Concur to our users. Act as second line support more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join … service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The … new helpdesk software that they are looking to implement potentially Other duties include to develop and implement service desk policies, procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for more »

Total Contracted Hours: 40 An exciting new Shift Manager opportunity at DX! *** This is a backshift/afternoons based vacancy*** All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are … to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for … addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost more »

apply your expertise and experience to shape the councils approach to its digital and social media presence. Youll provide advice to senior leadership, council services and partners on the development and delivery of our digital agenda, including: Comms and media strategy development Marketing campaigns Digital accessibility Develop brand … ensure that decision making is based on solid analytical information. The work you undertake with us will be immensely rewarding, making significant difference to services covering vital aspects of Island life, from Adult Social Care and Childrens Services to regeneration activities and environment considerations. If you want a … and innovation, along with the enthusiasm needed to grow and develop digital media skills and solutions organisation wide. Youll proactively work across all council services to promote media campaigns and create growth across all platforms, linking with media colleagues in service areas to ensure a consistent approach. Responsible for more »

and new developments are effectively managed. Its an exciting time for this authority as we continue our digital by default journey, adopting Government Digital Services best practice to support our digital strategy and ensure community needs are met by the best public digital services. We are looking for a … and customer engagement. Youll also support with service planning, budget planning and forecasting. Software Development Youll lead the way in how we manage the delivery of software development projects ensuring we design, develop, implement, and maintain appropriate software solutions that meet our customers needs and youll ensure that support … like to join us? For further information or an informal discussion, please contact Roger Brown our Strategic Manager for ICT & Digital Services (SIRO) The Isle of Wight Council is a champion of agile and flexible working practices, and this role offers a hybrid blend of remote more »

Morrison Energy Services (MES) is looking to recruit an M&EProject Engineer for our National GridElectrical Transmission Contract , who will support Nationwide projects. As an M&E Project Engineer you will be a part of our Electricity Transmission construction team who deliver66kV to 400kV projects forNational Grid and private … Manager and will assist in the coordination of all site activities (pre and post site mobilisation), ensuring the safe and timely delivery of the works on time, to cost and quality.Fully integrate, optimise and manage the Project Lifecycle of design, construction programme and project plan, ensuring … projects for the company on behalf of National Grid, SSE and private enterprise clients. Ensure effective integration and management of the project design and delivery process inclusive of technical design, build, commercial and programme management for projects. Coordinate design teams through the client design verification and assurance process, with more »

About The Role Morrison Energy Services is currently looking to recruit a Civil Site Manager/Principal Contractor representative to work on our National Grid Contracts inEngland & Wales on behalf of our Electricity Transmission division. As a PC Site Manager you will be … to 33% on holidays and travel Up to 10% on restaurants and takeaways Up to 25% off gym membership About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled more »

Sapiens UK (Cardiff office) is urgently seeking a Program/Project Director to join our team of Life & Pensions software delivery experts. You will hold primary responsibility for ensuring quality project delivery, whilst prioritizing customer satisfaction and loyalty. If you love the satisfaction of overseeing software project delivery to external clients and you thrive on working with international software delivery experts, this is the role for you! Location: Cardiff, UK (Hybrid Flexible) Please note that this role is open to Candidates that can easily commute to our Cardiff office. We are not offering Visa/Relocation … understands and can manage the delicate balance of ensuring the profitable growth of Sapiens’ business in a defined account/territory, ensuring quality project delivery, achieving its financial targets, whilst ensuring that customer satisfaction and loyalty are optimized. This role has been identified as the central most significant role more »

ChandlerKBS provides independent consultancy services across a wide range of sectors throughout the UK, Ireland and mainland Europe. We work with some of the largest private, public and utility sector clients. We take pride in delivering an excellent service. ChandlerKBS are seeking to recruit a Senior Cost Manager … a Senior Cost Manager includes the following responsibilities: Contribute towards bid and tender preparation and business development. Assume day - to - day delivery responsibility for projects/programmes of work and demonstrate the ability to take on tasks without supervision. Monitor project fees and ensure resource and … time inputs are in line with approved budgets. Ensure that change control processes are effectively managed for the services we provide. Strengthen our service delivery capability and promote knowledge capture, sharing and innovation. Prepare budget estimates, cost plans and client reports. Provide advice on procurement and contracts. Prepare more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role will … . The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead, mentor, and manage a team of 10 service desk engineers, providing … ticket management, prioritisation, and resolution of IT support requests and incidents. Develop and implement service desk policies, procedures, and best practices to optimize service delivery and ensure adherence to ITIL processes. Coordinate with other IT teams and departments to escalate and resolve complex technical issues and ensure timely resolution more »

joining a project of up to 3 years. Working model: Hybrid (flexible) Key Responsibilities … Participate fully and a play a key role in the delivery of software solutions to our clients. Responsible for documentation and production of Project deliverables. Ensure all Requirements, Design, Interface, and Output Deliverables are delivered … on time. Act as a Consultant in requirement and design workshops internally and externally. Manage and Engage with Lead BA/Project Director/Delivery Manager on all project Deliverables, Actions, Assumptions, Risks, Issues, Decisions and Constraints. Support Product Owner (or act as Product Owner) especially … and mentor more junior members of the team Skills and Experience required … Essential Minimum of 5 years’ experience as a Business Analyst Extensive financial services (Life, Pensions, or banking/Investments) project experience Customer-facing experience (internal or external) Knowledge of regulatory requirements Experience of supporting the design of more »

ChandlerKBS provides independent consultancy services across a wide range of sectors throughout the UK, Ireland and mainland Europe. We work with some of the largest private, public and utility sector clients. We take pride in delivering an excellent service. We are seeking to recruit a Project Manager to join our established Rail team supporting our clients in the delivery of active rail projects in Cardiff. The role will be a combination of working out of our Cardiff office, home working, and occasional visits to clients offices/sites. The role of a Project … monthly reporting and chairing project meetings. Deliver all work outputs in an accurate and timely manner to a high standard of quality. Undertake service delivery in accordance with the policies and procedures of the Practice, particularly Health & Safety and Quality Assurance. Undertake service in compliance with client’s corporate more »

ChandlerKBS provides independent consultancy services across a wide range of sectors throughout the UK, Ireland and mainland Europe. We work with some of the largest private, public and utility sector clients. We take pride in delivering an excellent service. We are seeking to recruit an Assistant Project Manager (2+ years experience) to join our established Rail team supporting our clients in the delivery of active rail projects in Cardiff. The role will be a combination of working out of our Cardiff office, home working, and occasional visits to clients offices/sites. The role … includes the following responsibilities: Supporting the use of the full range of Project Management Process. Provide support on day-to-day delivery of projects and demonstrate the ability to take on tasks with minimal supervision. Support knowledge capture, sharing and innovation. Support preparation and evaluation of more »

SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. Our site in Abergavenny has 2 in-house laboratories, offering a wide range … a few providers offering an end-to-end in-house collection and laboratory service. We have a new and exciting opportunity for a Service Delivery … Manager to join our growing organisation at SYNLAB Laboratory Services. Leading a team of Duty Managers, you will ensure the service delivery of the 24/7, 365 day client booking service. The Role: Requires you to take responsibility for the overall direction Service Delivery more »

and supporting applications. With a strong focus on customer satisfaction and seamless implementations, we are seeking a dynamic ERP Consultant to join our professional services team. This role will involve supporting software demonstrations, implementing solutions, and providing hands-on training to our valued customers. Responsibilities: Take ownership of customer … onboarding and product delivery within a structured project environment. Foster strong client relationships from inception, maintaining clear communication channels throughout engagements. Facilitate seamless handover of clients to our support department post-implementation. Demonstrate proficiency in Fitfactory's implementation processes, ensuring timely project delivery to highly satisfied customers. Adhere … to standardised operating procedures for successful software implementations. Develop and manage customised project plans tailored to individual client needs. Collaborate with the implementation manager to provide insights for sales and marketing teams. Develop a deep understanding of Fitfactory products and industry best practices. Serve as a subject more »

products, primarily Microsoft 365, A ll Devices and complementary SaaS collaboration tools. You will play a crucial role in ensuring the successful planning and delivery of work outcomes. This will involve setting clear objectives, establishing milestones and success metrics, managing budgets and resources, and building and supporting a high … and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. Key Responsibilities: Delivery of set of team deliverables, and managing and co-ordinating successful outcomes across team members and collaborating teams Sets clear and transparent work objectives … diversity and inclusive team management within their team and the wider organisation. Key Outputs and Deliverables: Supports, maintains and optimises our digital workspaces and services, achieving service excellence. Delivering a digital workplace that improves the way we work. Providing the products (M365) and services to make our users more »

for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner. Duties … organisation plans and targets. To increase market penetration and market share of company offerings & collections services To lead, develop and manage the Service Delivery team all who work remotely throughout UK - optimising individual performance towards agreed goals and objectives with the aim of providing an elevated level of … to clients. Responsibility for the development, performance, and delivery of the internal and external customer support for the organisation Take accountability for service delivery performance, meeting customer expectations, and driving future demand. Maintain customer relationships, while improving response and delivery times Create and present regular reports to more »

Regional IT Service Manager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and technology … offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional IT Service Manager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT services … service provided throughout the region. Responsibilities You will be an experienced IT Service Manager who can support with: Regional IT Service Delivery Oversee the delivery of IT services across multiple sites within the region, including your home location, ensuring efficient and reliable operations. Establish more »

Software Project Manager - 1 day p/week in the Cardiff Office, the … rest can be remote We're looking for a skilled Software Project Manager well-versed in Agile methodologies to oversee project delivery for our clients Business Services software teams. Your role will involve managing multiple projects, ensuring effective communication and problem-solving, and fostering collaboration … budgets are tracked and kept up to date. Develop and distribute timely status reporting with key metrics to appropriate stakeholders. Create, manage and share delivery plans, providing visibility of progress Own and manage dependencies, ensuring the timely resolution, mitigating where needed or escalating where missed dependencies will impact the more »

Account Manager on a permanent basis. You will be supporting and driving the company's continued expansion into new markets and services; to deliver continued success to existing customers, and to support with the future expansion. What you'll be doing: Lead on pricing and tendering … growth is achieved. Prepare reports and provide a source of expertise in carrying out market research. Skills & Experience: Experience within Technology/IT Service Delivery is essential. Excellent communication skills to successfully build and maintain relationships. Highly developed analytical, numerical and evaluation skills. Knowledge of contract drafting and ability more »

implementation of security strategies, including the development of internal policies, training programmes and compliance with industry regulations. Main Duties: Work with the IT Manager and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards. Work … for Barracuda for untoward trends in email activity and phishing campaigns. Develop and maintain effective relationships with third party suppliers to ensure ongoing service delivery, performance and return on investment. Develop security related dashboards, policies, metrics and training programmes to report on the ongoing efficacy of security solutions and … platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001 more »