1 to 25 of 91 Services Delivery Manager Jobs in Yorkshire

Job Title: Service Delivery Manager Experience: 15-17 years Location: Leeds/London A security clearance required for this role Position Summary: The Service … Delivery Manager will act as the constant point of contact for customers and will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity … ITIL certification is mandatory. 3. Proven experience in a similar role, preferably in the banking or financial sector. 4. Strong knowledge of IT service delivery processes and incident management frameworks. 5. Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels. 6. Strong problem-solving and more »

Cognizant has an exciting opportunity for an experienced and collaborative Field Services Manager to join our inclusive and thriving team. This full-time Deskside Services Manager role is based in Leeds. As a Deskside Services Manager, you will … manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: · To Serve as Deskside Services Manager ensuring continuity of delivery to meet and exceed customer expectations. · Deskside Services Manager will be the Customer’ point of contact, He will be accountable for compliance with customer policies. · Work with Service providers and make sure that they adhere to SLA and more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. … IT services, solutions, and related services, ensuring compliance and optimal service delivery. Required Qualifications: • Leadership, communication, and interpersonal skills. • Proficient in-Service Delivery, Incident Management, Change and Problem Management Process. • Experience with IT service management (ITSM) processes, tools, and frameworks such as ITIL, including incident management, service … working in a dynamic and ever-changing environment • Ability to demonstrate the value of changes introduced. Enterprise Services Lead Engineer/Service Manager – Leeds – Up to more »

This is an excellent opportunity for an Deskside/Field Services Manager ole professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the … entire enterprise technology infrastructure. Our services include a spectrum of management, consulting … and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost. Field Service Manager will act as Regional Services Manager(RSM), managing field services/Deskside Services teams spread across Europe. more »

IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management … and third-party providers, ensuring that they deliver value for money and meet their contractual obligations. Risk Management : Identify and manage risks to service delivery, implementing appropriate mitigation strategies and contingency plans. Team Development : Develop the service management team, providing training and mentoring to enhance their skills and capabilities. more »

Head of Service Operations Centre A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team, reporting to the Group … Delivery Director, they will manage a team of 70+ people based in our Shared Services Centre in Sheffield. Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP) environment. People Management Financial Management Senior Leadership The Person The right … person will have experience in managing complex multi-disciplined IT Managed Services and will have worked at a senior level in service delivery roles in a fast-paced business. We are looking for a Senior Manager who has 7 years’ experience managing managers, and leading more »

Scientific Supplies & Laboratory Recruitment Team as a Recruitment Resourcer you must ideally have some industry experience as a Recruitment Administrator or Recruitment Resourcer or Delivery Consultant with a minimum 6 month’s recruitment experience either in house as a Talent Acquisition Partner/Executive or as a Recruitment Resourcer … levels and be able to gain people's confidence and put them at ease over the telephone. Being able to cope with pressure and delivery targets whilst prioritising workload and working to deadlines. Possess exceptional administrative skills, excellent written and verbal communication skills and be highly organised; able to … new, experienced resourcers/180 fulfilment consultants to join our Harrogate office-based recruitment team. We have a premier client portfolio of premium laboratory services, laboratory and pharmaceutical Facilities Management, scientific supplies, medical devices, laboratory equipment and lab consumables providers across the UK, Europe & North America Genuine opportunities for more »

Hospitals is looking to employ a Pathology IT Operations Manager to join our senior team. The individual will head up the delivery of a number of system implementations, and oversee the operational management of the current clinical systems used within Pathology. The individual will provide leadership … in a multidisciplinary environment within the CSU, the Trust, and engagement with our WYAAT partners. The individual will also be responsible for the delivery of the quality management and assurance of our clinical systems. This is an exciting time to join the team, as we are looking to engage … the same applications Colleagues both regional and city wide working on the development of integrated digital systems Internal Trust Informatics Team Project Managers Service Delivery Team Managers Technical Services Manager Trust Computer Services Managers Informatics staff Laboratory and Clinical staff General and Business Managers more »

Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across … Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: To Serve as Regional Services Manager(RSM) ensuring continuity of delivery to meet … Monthly/Weekly reporting to Client and Cognizant governance. Manage or oversee, as appropriate, all IMAC for all EUC-related Equipment, Software, and related Services at designated Client Sites. Coordinate, plan, and schedule IMAC with all affected IT functions (whether the function is included within the Services provided more »

means we understand the requirements of all care settings. Our parent company is System C, the UKs leading health and social care software and services company. Our easy-to-use IT platforms provide a complete view of the individual across all care settings, helping integrate services and improve … care. We are a British company with over 35 years experience. A key member of the SCE Professional Services team, the Project Manager is responsible for management and oversight of small and medium projects implementing multiple elements of the SCE product portfolio and for providing professional … given the necessary information to that they can perform their role effectively and efficiently Maintain and deliver effective procedures and reports for forecasting Professional Services resource requirements and identifying trends Support UAT testing phase of the project life cycle Manage and maintain project scope, risk logs, issue lists, change more »

Asset Manager - Facilities Management - Hull - £45k Plus excellent benefits This company, a National player in the FM world, require an Asset Manager to be based at their world class client's site based in Hull. An outstanding opportunity to become part of truly first … 00pm, Monday to Friday. Role Responsibilities: To support the Asset & Governance Manager & on-site Operations Team in the development and delivery of long-term asset management strategies, providing direction and guidance to delivery teams. Work with in house IT department and Operational Asset Management teams … Onboarding, and improvement measures on existing accounts. The successful candidate: Educated to at least HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. Demonstrable experience in asset management, lifecycle management, customer service and change management activities/fields. Knowledge of change more »

summary This is an exciting opportunity to join the Nimbuscare team in the role of Service Lead to support the Nimbuscare team in the delivery of our new Urgent Care/Out of Hours contract. The post holder will be responsible for the management of service delivery during … of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist/Administrative Assistants with oversight from the Operational Services - Senior Service Lead. The post holder will contribute to and will support the improvement of processes and procedures to ensure effective service delivery. The … flexible with the workload and demands of the service and be able to manage conflicting deadlines whilst working proactively To be responsible for the delivery of a high quality service Recognise and work within own competence and remit Provide administrative support with monthly reporting submissions Any other duties and more »

NHS Foundation Trust, is seeking a Project Support Manager to support the Network Management Team which includes The Chair, Regional Operational Delivery Network Manager, Clinical Lead and Education and Training Lead. An exciting opportunity has arisen to join and support the ongoing establishment … candidate will have good data management/analysis skills, and be technologically adept. Good attention to detail and working knowledge of Spinal Cord Injury services is essential. In return, the successful candidate will be well supported by the team, and offered a varied and interesting role. Please note that … a varied and exciting role, the primary aims of which will be: to provide administrative support to the Management team (The Chair, Regional Operational Delivery Network Manager, Clinical Director, Lead Nurses and Managers) to manage network events to support network projects to manage network data to more »

on a day to day basis. Working with information system suppliers and Trust staff, the position holder will be responsible for assisting with the delivery, installation, system management, development and support of the interface and integration requirements for Trust information systems. To be involved in future developments of the … in future that the post holder will be a part of the out of hours on call rota. Provide the requirement for planning the delivery of interfacing/integration for multifaceted IM&T projects. Plan and prioritise workload, making best use of available resources. Work with suppliers and relevant … alongside other IM&T staff. To be involved in the development of system backup and contingency planning. To advise Clinical IT Systems and Operational Services manager of any operational issues. Person Specification Qualifications Essential Educated to degree level or equivalent or able to demonstrate equivalent level more »

Sustainability & Waste Manager, ideally with significant experience working within a similar healthcare setting, to support the Trust with its environmental management services & the sustainability agenda. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of … in relation to Environment and Waste Management. To include the maintenance and repair of as they relate to the building fabric, utilities and engineering services, across the Trust, using the best possible business and working practices. To manage contracts, both internal and external, in addition to all levels of … directly employed staff, to ensure the delivery of operational services in relation to environmental management and waste. To be responsible for managing and complying with all statutory instruments and guidance ensuring best practice related to environmental management and waste Provide expert specialist and professional environmental waste expertise and more »

Site Maintenance Engineer Location: York The Role To implement the building services, planned preventative maintenance (PPM) programme and reactive maintenance (RM) in accordance with the building operating manuals and in compliance with the contract service levels. To support other team members and their tasks and that they are programmed … and carried out effectively. Main Responsibilities To carry out planned and reactive maintenance as instructed by the site service engineers and Contract Delivery Manager. Including, but not limited to fault finding, test, repair and preventative maintenance equipment, systems and services. To close/update completed PPM tasks on the … site operating processes. To follow the appropriate controls within the Permit to Work systems. The post holder will support the static and mobile Site Services Officers/Engineers. Ability to fault find and rectify. To support the site service engineers, contract management & admin team through the operations office, dealing more »

IT Manager - Edinburgh Based (Hybrid) - £90,000- £110,000 p/a + other benefits! Are you ready to take the next step in your IT management career with a global leader in agricultural science? We are currently representing a prestigious company at the forefront of their … industry. With operations spanning globally, our client is seeking an exceptional Information Technology Manager to join their dynamic team. About the Company: Our client is a global leader in in their industry, driving innovation across various domains. With headquarters in the USA and a global presence through … Software Development Manager that is currently working within a Global organisation. Key Responsibilities: Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure more »

Asset Manager – Facilities Management – Hull – £45k Plus excellent benefits This company, a National player in the FM world, require an Asset Manager to be based at their world class client’s site based in Hull. An outstanding opportunity to become part of truly first … 00am – 5:00pm, Monday to Friday. Role Responsibilities: support the Asset & Governance Manager & on-site Operations Team in the development and delivery of long-term asset management strategies, providing direction and guidance to delivery teams. with in house IT department and Operational Asset Management teams … Asset Onboarding, and improvement measures on existing accounts. The successful candidate: to at least HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. experience in asset management, lifecycle management, customer service and change management activities/fields. of change management tools more »

and prevent attacks or breaches before they happen. Egress is proud to support thousands of Enterprise customers across a range of sectors including Financial Services, Legal, Healthcare, and Government organizations. By protecting millions of employees around the world from advanced threats, businesses can safely achieve their mission without unnecessary … , you are ultimately responsible for system reliability, operational productivity and reducing time-to-market though the evolution, and technical debt reduction, of services the team support. This is a balanced role across Transactional and Transformational Leadership elements, and you will be expected to be able to lead … SRE/DevOps evolution within the business, you will work alongside the DevOps Lead to contribute to the goal of Deliver quality applications and services at high velocity and the mantra You build it you run it. Responsibilities Operational availability. Working closely with Engineering teams to maximise uptime and more »

Job summary Are you looking for a new challenge that will deliver tangible change to the delivery of NHS services? Do you relish working autonomously but still feel part of team? An exciting opportunity has arisen for the post of Project Manager to join our … friendly and professional Digital Delivery team. This post will help deliver a number of projects that enable digital change, supported by the delivery of IT technology and systems to improve patient care. We are looking for an experienced, highly organised, dynamic, enthusiastic and motivated individual to support the … delivery of a number of projects within our portfolio. This role is part-time/reduced hours position, working 0.75WTE (28 hours p.w.). The post holder will be a team worker with excellent communication, interpersonal skills and leadership qualities. They will also have good IT skills and project more »

the impact and urgency of the situation. Setting clear standards for Operational Resilience by defining the maximum tolerable level of disruption to important business services, supported with specific outcomes and risk metrics. Building an effective Business Continuity and crisis management regime, being responsible for the development of Business Impact … responsibilities. In this role we'll reply on you to... Ensure that our deliverables are aligned with regulations and latest thinking in the financial services sector. Prioritise the things that matter most, by understanding our important business services and determine which have propensity to pose an intolerable harm … improvement. Provide monthly and ad hoc MI as required for management and risk committees. Liaise with stakeholders to provide updates on compliance status and delivery roadmaps. Work closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident more »

local solutions that address the most difficult challenges. Main duties of the job Your main duties will be to: Lead and manage the operational delivery and inform the strategic management of the £5 million research investment over a five-year period. Ensure the collaborative achieves its ambition of developing … a research culture across the council that will support the transformation and innovation of services to improve health outcomes and reduce inequalities. Be operationally responsible for the HDRC NY Core Team working alongside academic partners ensuring the collaboration meets its delivery plan and complies with NIHR contractual arrangements. … responsible for ensuring the collaborative achieves its ambition of developing a research culture across the council that will support the transformation and innovation of services to improve health outcomes and reduce inequalities. Have operational responsibility for the HDRC NYs Core Team working alongside academic partners ensuring the collaboration meets more »

keep Britain pouring! At Innserve, our vision is to Keep Britain Pouring' by consistently delighting our customers. As the largest independent provider of technical services support to the UK drinks dispense industry, we're committed to delivering the highest standards of customer service and technical expertise to the more … Additionally, your role will be key in supporting proactive management of Innserve's existing customer base, developing commercial models to grow the range of services we provide. You will support the Head of Commercial to develop strategies to enter new marketplaces, whilst also supporting existing customers and ensuring we … a network of contacts to attract new customers, research new market opportunities and oversee growth projects. This post acts as an ambassador for the services of Innserve to keep Britain pouring! In order to be successful in this role you must have: Excellent communication skills with the ability to more »

Project Manager CONTRACT - SAFe experience - INSIDE IR35 - Leeds based I'm resourcing for 2 PROJECT MANAGER vacancies for one of my financial service clients. Currently I have 2 contractors on-site and both are thoroughly enjoying both the … company and the people! They create fraud software that they then sell onto betting/gaming companies and other financial service companies. Requirements Agile delivery experience Exposure to SAFe (not necessarily qualified Strong experience delivering software projects Financial services experience is a HUGE bonus If you don't more »

The Role: As a leading Managed Service Provider in Barnsley, our client takes pride on delivering top-tier IT and support services to a diverse client base. The Account Manager will be the bridge between their clients and technical team, ensuring that all services meet … they receive outstanding service. Work closely with the technical team to devise and deliver effective solutions tailored to each client's needs. Monitor service delivery performance, identifying and addressing any issues to ensure client satisfaction. Conduct regular reviews and reports with clients to demonstrate value and ROI. Identify opportunities … for upselling and cross-selling services to enhance client success and business growth. Collaborate with internal teams to ensure client needs are met promptly and effectively. About You: Proven experience as an Account Manager or similar client-facing role, ideally within the IT or managed services more »