Our client is seeking a SoftwareAsset Specialist to join their team and work in the IT AssetManagement department.You will be working for an industry-leading professional services company to establish effective business practices for managing IT assets and software licences within the organisation. … This involves integrating inventory, contracts, finances, and risk management to oversee the entir... APCT1_UKTJ more »
London, England, United Kingdom Hybrid / WFH Options
Informa
companies. Technology Services & Solutions (TSS) is a key function within Global Support, comprising c.250 Colleagues with responsibility for the day to day running and management of the key enterprise technology disciplines that underpin day to day business operations across the divisions, including Information Security, Service Management, Enterprise Architecture … role to support our growth, through new services, organic expansion, and acquisitions, and to deliver our business and customer critical services every day. Supplier Management ensures we maximise the value and performance of these technology vendor relationships to achieve our Technology and Business goals. We are seeking an experienced … and strategic-minded Head of Supplier Management to lead our supplier management capability as part of our Technology team. The Head of Supplier Management will be responsible for the development and performance of our company-wide Supplier Management capabilities including managing relationships with our technology vendors more »
Exciting Opportunity: License service desk Analyst- Stevenage Are you passionate about technology and looking for an opportunity to step into the world of software license management? We're on the hunt for a dedicated Support Technician to join our team, focusing on Software License Management activities … for our esteemed customer. What you'll do: Manage Software Licenses: You'll be at the forefront of processing software license request tickets for specific software packages, ensuring our customer users have the tools they need to succeed. Operate Order Systems: Utilise our customer's ordering system … Coupa) to process approved software license requests efficiently. Ensure Security Compliance: Work closely with the Security team to consult the repository of authorized software and validate requests, ensuring compliance and security standards are met. Innovate and Improve: Your insights will be valuable in proposing improvements to the license more »
Updating the incident and request tickets within the Service Desk Logging tool. Documentation of procedures Project work as required. Compliance with operational processes (Incident Management, Request Management, Major Incident Management) Network configuration as required including port patching and fault diagnosis. Travel - You will be required to travel … C) Equivalent or equivalent experience Degree or equivalent in a relevant IT-related field or equivalent specialist experience in IT Support covering hardware and software deployment, configuration and maintenance Microsoft certification in a desktop specialty (operating system or applications) or equivalent experience CompTIA Network+ or Equivalent or equivalent experience … Further CompTIA certifications Experience Essential Extensive experience of working in IT Support and IT customer services environment Knowledge of end-user computer hardware/software and fundamental network support gained through study or practical experience Experience of deploying, configuring and monitoring Microsoft desktops and Android and Apple mobile devices more »
ONLY APPLY IF YOU UNDERSTAND SOFTWARE LICENSING 🔔 🔔 WORK FROM HOME ANYWHERE IN EUROPE! 🔔 🔔 GERMAN SPEAKING APPLICANTS ONLY APPLY! 🔔 🚀 Join the Denave Europe Adventure, Work From Anywhere! 🌍✨ German speaking applicants only apply! About Us: Welcome to Denave Europe – where innovation meets remote flexibility! We're the European powerhouse of the … to a robust team of 4500+ employees. Our mission? Driving profits for our B2B FTSE 100 blue-chip clients through cutting-edge programs in softwareassetmanagement, lead generation, revenue maximization, and more. The opportunity: We're on the lookout for an German-speaking candidate to join … our team and play a pivotal role in one of our Adobe campaigns. This customer support position focuses on ensuring compliance with software licenses for Adobes customers . As part of this campaign, you'll be providing guidance, education, and support to customers, helping them navigate their contracts and more »
quality. Document, deploy, and improve new and existing features to continually improve OVO's internal user experience. Deploy, maintain, troubleshoot and monitor our device management and Google Workspace platforms. Work with our technology teams to review our current environment and ensure an integrated identity, device and Workspace security capability … enforcement and automate application and patch management. Systems - Familiarity operating the following technologies and platforms would be advantageous (but is not required): Mobile Device Management (e.g. Intune and Mosyle) Workflow/process automation SSO setup and integration including SCIM SoftwareAssetManagement Administration and Analysis (Flexera … SaaS platform management and security posture monitoring Identity and Access Management and Privileged Access Management platforms (including Google Workspace and Entra ID) Allowlisting (application control) Endpoint Detection and Response and SIEM Issue and Project Tracking (Jira) Cyber Asset and Attack Surface Management Scripting languages such more »
ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st & 2nd line support Administration of Active … of accounts on all business applications & hardware End user support for in house and 3rd party applications Resolve Laptop and Desktop issues Mobile, Hardware & Softwareassetmanagement Manage 3rd party suppliers Managing and completing tickets within SLA s & KPI s Service Desk Experience & Knowledge: 1st & 2nd line more »
resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and softwareassetmanagement processes. Experience in working to (and exceeding) Service Level more »