3 Contract Software Licensing Jobs

our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What … and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other … assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements more »

Rate: up to €550 Job Type: 1 year Contract We're in search of a meticulous and proficient individual to fill the role of Software License Application Support Specialist. In this capacity, you'll be tasked with providing technical support and upkeep for our software license management application … solving skills and a strong dedication to customer satisfaction. Job Responsibilities/Objectives Deliver technical support and troubleshooting aid to end-users of the software license management application, swiftly and effectively resolving issues. Execute routine maintenance duties, such as application updates, patches, and database maintenance, to uphold the system … stability and reliability. Monitor system performance and conduct regular optimisation tasks to enhance application performance and resource utilisation. Collaborate with cross-functional teams, including software development, quality assurance, and infrastructure, to tackle technical challenges and implement effective solutions. Create and maintain technical documentation, encompassing system configurations, troubleshooting procedures, and more »

to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with … to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness more »