to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with … to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness more »
management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service System changes (software upgrades, introduction of new systems Non-standard requests (new software requests, different/more powerful laptops, etc) Acquisitions of businesses - guidance on how … to absorb people and systems Security system monitoring - interpreting and managing output from the SOC (security operations centre) Softwarelicensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) Change management (internal authorisation for significant system changes) Assistance to senior management in relation to IT issues (for example … integration with a new time/billing system) Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) Assistance with AAF and other audits Management of joiner/leaver process Business continuity plan & disaster more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with softwarelicensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build more »
IT DRP/BCP compliance. Lead IT asset management and asset care activities. Provide escalation support for infrastructure incidents and challenges. Ensure compliance with softwarelicensing and data protection regulations. Maintain tidy and secure IT environments, adhering to cybersecurity strategies. Qualifications and Skills: Proven experience in infrastructure implementation more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ask Recruiting Limited
of their growing business. They are aiming to be the number one online destination for providing world-leading ITAM training for ITAM, SAM and softwarelicensing professionals. The best part of this exciting role is that you can work from your home office knowing that there is an … reaching out and generating sales from cold leads. Proven ability to drive the sales process from plan to close. Knowledge and interest in technology, software, and e-learning industry. Graduate at 2:1 level or above or relevant qualification and experience. Excellent communication skills in English. Strong problem-solving more »