Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Curo Services
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to … of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholdermanagement, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this … The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Matchtech
and decisions to senior stakeholders and clients (nice to have) The successful candidate will have advanced proficiency in User Interface (UI) Design, Visual Design, StakeholderManagement, and Development. This is a contract position with an initial end date of 31st July, but there is a chance for contract more »
with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills arising from … customer facing and on-site experience. Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents/investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in more »
team members.Consult with customers across a cross-team environment.Documentation and development of designs, processes, and procedures.Work within a structured ITIL/ISO20000 IT Service Management environment.Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.Excellent presentation and reporting skills arising from customer facing … and on-site experience.Very strong verbal, presentation, and interpersonal skills are required.Project management skills with experience in stakeholder and communications managementEscalation points for major incidents/investigationsService Owner for several services e.g., Azure, DevopsQualifications7+ years practical experience working in IT.Strong, first-hand experience of designing, building, and supporting more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Friday Holidays: 21 days annual leave plus bank holidays Role Overview : Verisure is seeking a proactive and analytical individual to join our Operations Performance Management Team as a Real Time Analyst. In this role, you will play a critical part in optimizing operational efficiency and adherence to schedules, ensuring … drive impactful decisions. Key Responsibilities: Monitor real-time performance metrics and analyse trends to identify opportunities for improvement in efficiency and adherence. Utilize workforce management tools to forecast, schedule, and track staffing requirements to meet service level objectives. Provide timely and accurate reporting on performance metrics, highlighting areas of … leadership to implement strategies aimed at enhancing operational effectiveness and customer satisfaction. Act as a subject matter expert on real-time monitoring and workforce management practices, providing guidance and support to team members as needed. Qualifications: Bachelor's degree in Business Administration, Management, Statistics, or related field preferred. more »