1 Strategic Management Jobs in Wales

growing organisation, for an experienced Service Delivery Manager. This role is instrumental in ensuring that the organisations technology services are meticulously aligned with its strategic goals and operational demands. This role is central to managing and optimising relationships with outsourced IT service providers, ensuring these partnerships deliver exceptional value … SDM will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in the strategic management of outsourced delivery models. This encompasses rigorous vendor management, ensuring outsourced services are not only compliant with regulatory standards but also … aligned with the organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in more »