6 Support Analyst Jobs in Essex

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

We are seeking a dynamic Finance Systems Support Analyst to support our critical finance systems as part of the Commercial Applications group. Based within Digital Innovation and Technology Services, the group supports a number of key systems across the university, working with users to ensure our systems … excellent opportunity is suited to a recent graduate who is passionate about finance, technology, and process improvement. Duties of the Role The Finance Systems Support Analyst will provide application and technical support to internal staff for the Universitys Finance systems. The role will provide support to … university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place. To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Bristow Holland have an exciting opportunity to join a nationwide business based in Colchester who is looking to recruit an Application Support Analyst to work on supporting their ERP System. As a valued member of the team, you'll be instrumental in maintaining and enhancing the organisation's … reporting systems, as well as ensuring the security of our ERP platform. Additionally, you'll play a key part in delivering top-notch customer support, always prioritizing the needs of the users. Your expertise will extend to being thoroughly acquainted with the ERP solution roadmap, allowing you to guide … the organisation effectively through its evolution. Key Skills: Application or Software support experience SQL or Oracle database Microsoft operating systems Desirable Skills: ERP or CRM system experience Power BI or Crystal reporting Office 365 Azure/AWS This is a unique opportunity to join a dynamic and innovative team more »

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad more »

Are you an experienced IT Support Analyst based near Chelmsford looking for an exciting new role? Are you interested in working for an award winning company? Yes? Then this ones for you! In this role you will report to the IT Director and you will play a vital … part in supporting the business providing technical support to upwards of 160 users. This role will require you being on site in Chelmsford 5x a week, so do not apply if you cannot fulfil that requirement. Whats in it for you? In this role you will get the opportunity … experience of using the Microsoft stack (QUALIFICATIONS DESIRED) and working within an ITIL framework. They will also be required to have knowledge in providing support for apple products (iPhones, iPads or iMacs) and have an understanding of printer set ups. Strong computer and user management experience in Active Directory more »