Job Description IT SupportAnalyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad more »
we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical SupportAnalyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
IT Application SupportAnalyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »
Application SupportAnalyst - Equities Trading £400 - £600 per day (inside IR35) London - Onsite 3 days a week emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real … Knowledge Base Maintenance: Build and maintain a comprehensive knowledge base of known defects, issues, processes, and techniques. Continuously update the knowledge base to enhance support efficiency. Software Releases and Testing: Review and perform production software releases, conducting post-release testing after application upgrades. Ensure smooth deployment processes and minimize … and testing to ensure the availability of critical systems. Contribute to the development and enhancement of disaster recovery procedures. Shift Rotation and On-Call Support: Adhere to the defined hours of operation () with a willingness to participate in shift rotations. Be available for occasional weekend, bank holiday, and after more »
Job Description We are looking an Application SupportAnalyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role … is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes more »
Job title: Application SupportAnalyst Business Sector: Investment Banking Pay rate: £500 - £600 per day (depending on experience) Location: London - 3 days in office Key skill needed : Application Support in OMS systems - ideally SimCorp Dimensions Apply to Barry.Ansell@HarringtonStarr.com more »
Job Description Network SupportAnalyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work … must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K - £30K. Please more »
evolving world. With over 100 schools in Asia, Europe, Latin America, the Middle East and the United States, we employ 18,000 teaching and support staff in the care and education of more than 90,000 students. Our schools provide a truly holistic education based on rich and varied … adaptability and positive attitudes to set them up for success in our fast changing world. We now have an exciting opportunity for a CRM Support Desk Analyst to join our fantastic team. About the role The CRM SupportAnalyst who will play a key role in … providing technical assistance and support to our customers and is crucial in ensuring the smooth operation of our CRM systems. You will provide technical support and assistance to users of our CRM systems and diagnose, and resolve technical issues related to software and configuration, within the ITSM System. more »
I'm currently hiring for an FX Application SupportAnalyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. more »
project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT SupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »
the job role sounds like it could be up your street; we'd love to arrange a chat to give you more info. Application SupportAnalyst 💰 Salary: £60,000 - £90,000 💻 Benefits: Up to 15% bonus + benefits 🚀 Industry/Type of business: Fintech/Trading 🏠 Remote working more »
strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: Support the implementation of Flexcube and other ancillary applications, and software interfaces. Role Responsibilities: Carry out Unit Testing, Integrate/Deploy units into intermediate environments … and support the Testing cycles progressively as per specifications/requirements within planned schedule. Fix defects found during unit testing, system integration testing and acceptance testing. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit …/Compliance expectations of Oracle/Client. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch-sets, fixes etc. Resolving base product issues by coordinating with Oracle Global Support team. Analysing and providing L1/L2 production support covering more »
Application Support Engineer | High Level Security Clearance Required | Up to £60,000 + 15% bonus | London | On-site Yolk Recruitment are working with a global consulting organisation. They're searching for an experienced Application Support Engineer to join on a client site in London. If successful you will … be embedded on one of their high profile defence client sites working to support secure applications. To be successful you will need exposure to software support & scripting using PowerShell, Shell, C# or a similar language, you will also need strong understanding of the software development lifecycle. The role … is an excellent opportunity for a support engineer looking to progress towards software engineering. They are based in London & the role will be fully onsite. What you will be doing: Supporting a large portfolio of secure applications & systems. Working closely with software engineers to identify & fix bugs in code more »
IT Support - £50,000 - Central London (On-site role) An opening for a Desktop Analyst has become available within an innovative and diverse global professional services firm. This role will provide the successful candidate with the chance to collaborate and develop their skills and is key to the … This leading firm embraces a culture of customer service and is looking for someone who has the ability to provide efficient and effective client support to all users. You will be responsible for installation and configuration of desktop, laptop and telephone equipment, troubleshooting and maintenance of PC equipment and more »
the role: An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1st and 2nd line support. Your core role will be making sure all members of staff can operate business … as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. We are a leading specialist currency and asset manager with circa $99 billion in Assets Under Management Equivalent. Our company more »
Vertex Search are now looking to find a talented and driven Helpdesk Analyst for our top tier financial services client based in central London. Your Role Tech troubleshooting: Handle first line issues within a predominantly Microsoft setup, including desktop, hardware and AV support Network know-how: Tackle basic … connectivity tasks to keep systems running smoothly. Service delivery: Manage support tickets to completion or escalation, and document solutions for future reference. User empowerment: Help with onboarding, offboarding, account setups, and tech access for staff. What You'll Need Tech background: A degree in IT, Computer Science, (or relevant more »
Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »
Application Trade Support specialist with a passion for Business Analysis? You'll be working a dual role, leading an OMS implementation project with the goal to improve and implement new features for the new Inhouse OMS system. Post implementation the role will transition to a hybrid role where you … utilise your business analysis skills. Interested in becoming the permanent hire for a key project? Skills we're looking for: Experience of equities application support Experience writing technical specs would be a bonus Experience with requirements gathering to implementation Location: Mayfair (Hybrid working model) Salary more »
The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and … Operations and Security. Pathways and Career Progression. The role offers a permanent role upon completion of the apprenticeship depending on performance. Apprenticeship Standard Digital support technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Between 9am-5:30pm, Monday to Friday. Expected Duration 18 Months Positions Available more »
Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and Cyber Security. The main responsibility of … this role is to deliver desktop support to their user base, spread across the UK and South East Asia. This is a hybrid role, requiring travel into their London office 3x a week. Roles & Responsibilities Desktop support, on site and remotely Rolling out end user technologies Video conferencing … support Working on exciting projects (proposals and delivery) Documentation (policy, processes procedure and best practice) Skills Required Microsoft 365 administration – (including Autopilot, Exchange, Intune, Teams and SharePoint) Windows 11 desktop administration/troubleshooting Networking experience (desirable) Exposure to VMware virtualisation (desirable) You will be rewarded with a salary paying more »
Market Data Admin & Compliance Analyst - £200 per day Inside IR35 - 6-month rolling contract Harrington Starr are partnering with a Global Investment Bank who are seeking a detail-oriented and knowledgeable individual to join their team as a Market Data Admin and Compliance Support Analyst. You will play … a vital role in managing market data systems, supporting compliance efforts, and providing exceptional support to users and IT staff. Responsibilities: Manage contracts and agreements for market data systems and trading applications. Oversee market data license management with vendors. Handle permissioning and access control for exchange data and specialist more »
entry-level opportunities in the world of FinTech or Trading? We are looking for ambitious and enthusiastic individuals with a keen interest in customer support and technology. Thinking of apprenticeships but don't want to limit your options? Considering university but not for you? Or maybe you want to … with a Market-Leading global Fintech company… this is the role for you. Team Overview Supporting our financial clients as part of the Application Support and Technical Client Management team, this is a fantastic opportunity for dynamic, career-focused people to join an expanding and forward-thinking technology company. … a point of contact for clients to ensure they derive the greatest possible value from the use of our software. Providing business critical technical support to our clients, who are high profile financial institutions, utilities and funds. Providing technical consultancy to our clients in areas like product configuration and more »
of choice in our sector. We have over 29 billion in funds under management and circa 700 staff.Job DescriptionBrief Role ObjectiveThe role holder will support the Fund Operations Manager in building out the Client Product Support Team’s processes, particularly in building out processes around Fund Operations, as more »
Stott and May have partnered with a global investment bank, to help source a senior application support analyst. Contract/Freelance Hybrid (8-10 days p/month in central London) Start: ASAP Duration: 6 months + Inside IR35 What are we looking for? Order Management System experience (OMS more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k more »
