20 Permanent Support Analyst Jobs in the Midlands

Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital Support Analyst with an excellent salary of £40,694 As a Lead Digital Support Analyst, you will lead and … manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholders. We are really looking for an individual that has their customers at the heart of everything they do, and can demonstrate a track record in delivering high … quality customer service advice and digital support to colleagues and stakeholders face to face, remotely and over the telephone. There will be a requirement for the Lead Digital Support Analyst to be present in our Grimsby Office, at least 3 days a week, with occasionally travel required more »

IT 2 nd Line Support Analyst – Leicestershire Up to £27,000 5 days per week onsite – On call Bonus scheme Shift pattern – Monday- Friday – rolling shift pattern 7am-3.30pm, 8am-4:30pm, 9am-5.30pm, 9.30am-6pm (includes Bank Holidays) IT 2 nd Line Support Analyst required … for a leading client based in Leicestershire. My client is currently seeking a IT Support Analyst to come on board to provide technical ongoing support for the organisation. You will support and assist tailored business solutions, while assessing user concerns and inquiries, offering implementation or guidance. … Delivering technical assistance for Hardware repair and configuration for business-specific devices, Installation, upkeep, and resolution of PC applications. Key skills, Strong Support experience 2 nd Line Support experience Assistance/Support with customised business systems O365 Knowledge Evaluating user concerns and questions, offering implementation or guidance more »

Applications Support Analyst Wellingborough Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. This … will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company at … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »

Applications Support Analyst Wellingborough location. Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. … This will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »

Placement Support Analyst Be part of something special, join Phoebus. Technology shapes the way we live our lives. How we work, learn, move and communicate, and with our technology expertise and talented individuals, Phoebus has been bringing a new market leading contemporary product to life, coming together to … break or after work. We also have on-site parking facilities and are a short walk from the train station. Our Placement Scheme: System Support Analyst The successful candidate will have a comprehensive and exciting induction into our business. During the 12 months the candidate will work with … different teams across the company in supporting our Service Delivery Life Cycle. Within a structured environment, the successful candidate will assist in the support and release of business software in line with the company’s strategy of providing a high quality and continuously improving service to our existing clients. more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector, through learning new skills and receiving … their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from home more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector, through learning new skills and receiving … their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from home more »

D365 Support Analyst Working for a well-known MS Dynamics Partner, with a diverse client base, we are looking for a driven and talented Support Consultant, to join our client, on a permanent basis. A Dynamics 365 Support Analyst, you'll be part of a … team responsible for assisting customers with support concerns and challenges, resolving issues, and recommending solutions to address needs they may have. We are looking for individuals who have excellent working knowledge of Dynamics 365 and/or Power Platform, either as an end-user or within a helpdesk environment. … Dynamics 365 and Power Platform, specialising in particular areas, and/or progressing into team leader roles. Skills and Experience: Proven experience in the support of ERP systems, preferably Microsoft Dynamics 365 Business Central, Dynamics NAV, CRM or Power Platform either with a partner or end-user. Ability to more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »

An award-winning business is looking for an enthusiastic IT Service & Support Analyst to join their experienced team based in Grimsby. Working in a fast-paced environment, to support a large number of end users, you will earn up to £28,000, alongside a competitive benefits package … access to your own transport due to the nature of this role, as some travel to other sites may be required. As IT Service & Support Analyst, you will act as the first point of contact for IT issues in the business, and your responsibilities will include: Supporting operational … serious or recurring issues to the management team to ensure minimum impact to the business To be successful in the role of IT Service & Support Lead, you will have the following skills and experience: A strong focus on customer service, and excellent communication skills A proactive mindset, and effective more »

Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing … a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials … and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users Curious, analytical, and critical thinking abilities more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT sector. A … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector. This is an excellent opportunity for … somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency in relation more »

This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM systemsupporting a large number of … internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys & automation workflows. As a CRM support analyst/CRM super useryou will be familiar with: Creating & managing users & permissions Managing CRM Best … role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately. more »

This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM systemsupporting a large number of … internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys & automation workflows. As a CRM support analyst/CRM super useryou will be familiar with: Creating & managing users & permissions Managing CRM Best … role is based in Northampton and is paying up to £32,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately . more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments, Bespoke … hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities and further more »

WHAT WE ARE LOOKING FOR The Application Support Analyst in RBSL Information Management & Technology department plays a key role making sure services provisioned by the Enterprise and Business Applications function are performing satisfactory. RBSL run a mix of in house supported applications (which this role would support) and 3rd party supported applications (which this role would help manage). Position Duties and Responsibilities Provide crucial support to users and 3rd parties by triaging and resolving incidents where required, supporting problem investigations, and fulfilling service requests. For applications managed by RBSL, this role will monitor, maintain … development of supported application services, in order to understand future roadmap of applications and dependant hardware/software compatibility. Contribute to projects as needed. Support release and deployment activity including upgrade, patching and other changes. Reviewing release and change requests to ensure impact is kept to a minimal and more »

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing their … proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and approval of technical changes. Ensure QA of solutions before production delivery. Manage … your expertise will be valued and nurtured. Apply Now: If you are a strategic thinker with a passion for supply chain management and technical support, we would love to hear from you. Join us in this exciting role and contribute to our global technology initiatives! Who we are: We more »

Outstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis as a Software Support Analyst. This software business provides the world’s leading technology platform for property management and estate agencies and offers fantastic training and career development opportunities into software engineering, IT … support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills and a desire to learn, cross train and build a career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer … solving and critical thinking skills Keen interest in tech and tech savvy Able and keen to learn technology skills Any prior experience with IT support (e.g. Service Desk) beneficial but not essential Happy to work in the office 3 days per week (Solihull) £23k-£25k + bonus + benefits. more »