14 Permanent Support Analyst Jobs in the North West

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to these … your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service … for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior/Trainee more »

Application Support Analyst Chorley, Lancashire - Hybrid working Application support, deployment, configuration, SQL, Software Support, Lancashire, North West This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based inChorley and are operating … The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements … defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. Keywords;Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn,Application support, deployment, configuration, SQL, Software Support - Hybrid working Email your cv for consideration to more »

IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support to … IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft … Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians to escalate complex issues when necessary. Document support activities, solutions, and procedures for knowledge sharing and future reference. Stay up-to-date with the more »

Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow … within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and more »

Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but … demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing . supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based more »

IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration and remote flexibility … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and swiftly resolve support requests. Tech Setup: Install and configure the latest hardware and applications to keep our operations running smoothly. Account Management: Create and manage user accounts more »

Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise … a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support … underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica more »

ERP Application Support Analyst - WILMSLOW- ONSITE- up to £37k DOE (You must live within a commutable distance of the Wilmslow office and have the right to work without sponsorship) Our client is a successful property development company, based in Wilmslow, which due to continued growth is looking for … an experienced ERP Application Support Analyst to join a new team. This role will support the companys Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects. You MUST have prior experience in application/Business support and ERP/Business … Dynamics, etc), be enthusiastic and approachable, with a strong focus on troubleshooting user issues. You will have: Previous experience as in Application/Business Support Experience in ERP/Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar. A team player with attention to detail and more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »

ERP Application Support Analyst - WILMSLOW- ONSITE- up to £37k DOE (You must live within a commutable distance of the Wilmslow office and have the right to work without sponsorship) Our client is a successful property development company, based in Wilmslow, which due to continued growth is looking for … an experienced Application Support Analyst to join a new team. This role will support the company’s Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects. You MUST have prior experience in application/Business support and ERP/Business … Dynamics, etc), be enthusiastic and approachable, with a strong focus on troubleshooting user issues. You will have: Previous experience as in Application/Business Support Experience in ERP/Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar. A team player with attention to detail and more »

Support Analyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a Support Analyst to deal with all ticketing issues both on site and in … the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist … with the maintenance and administration of IT systems and infrastructure Track user support requests and escalate complex issues Assist with the maintenance and administration of IT systems and infrastructure Collaborate with IT vendors, other departments, and core IT teams on projects Skills & Competencies: Proficient in Microsoft O365 Troubleshooting skills more »

D365 F&O Systems Support Analyst £40,000 - £50,000 DOE Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing team. You … a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials … and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users Curious, analytical, and critical thinking abilities more »

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran Application Support Analyst to play a key role in the support of new and existing software … applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the Speedy application portfolio and work as part of the team responsible for … the ongoing maintenance & support for all parts of the business Act as a support point of contact for users company wide and play a key role in driving changes to improve business processes through ongoing systems review To identify areas of improvement within the system and its use more »

Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based … work? Based out of their office In Lancashire,you will provide technical support and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing training as needed for their pharmacy customers. Could this be your next role? Youll be … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »