We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support … encounter Take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements Support customers on our own hosted servers as well as on-premises servers Skills and Experience This is a customer facing role which requires good … and experience of working with SQL Server and writing SQL/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong more »
ERP SupportAnalyst | Abingdon | Hybrid available | £45,000pa - £60,000pa plus benefits: A pioneering high-tech manufacturer who operates on global scale is looking to recruit an ERP SupportAnalyst to offer top-tier application and systems support for their enterprise applications used within manufacturing … and engineering teams. On a day-to-day basis, the ERP SupportAnalyst will provide 1st, 2nd, and 3rd line functional systems support to their enterprise applications, with a focus on engineering-based processes. You'll use your technical expertise from either mechanical or electrical engineering to … address routine tasks and contribute to project-related activities, advocating for an "Automate First" approach to enhance efficiency. Your ERP SupportAnalyst role will involve promptly prioritising, troubleshooting, and resolving support issues. By engaging with users, you will address queries and concerns related to our systems. Collaboration more »
Please note this role does not offer sponsorship. Job Description: IT Technical SupportAnalyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical SupportAnalyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »
SupportAnalyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a SupportAnalyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The SupportAnalyst will be … required to work on site 5 days a week Outside of IR35. The Role The SupportAnalyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the SupportAnalyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the SupportAnalyst role could be right for you and you'd like to learn more, then please apply now. SupportAnalyst, Helpdesk Support Corriculo Ltd acts as an more »
Air Personnel are delighted to be supporting their aviation client for the role of IT Technical SupportAnalyst Description/Overall purpose of the Job As IT Technical SupportAnalyst will be required to undertake first line technical activities concerning the installation and support of … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »
Job Title: IT SupportAnalyst - Science and Technology Facilities Council Salary: £ 28,498 per annum Hours: Full time Contract Type: Open Ended Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire Come and do the kind of computing that got you into technology in the first … equipped, encouraged and inspired to perform to your very best. Are you an IT professional who has a passion for providing excellent IT & customer support? Are you inspired to find the best solutions to customer issues? We are offering an exciting role within our organisation where the successful candidate … will work alongside other IT professionals to support an interdisciplinary team of engineers and scientists, using innovative technologies to enable science at the facility. The IT exaquipment you will support lies at the heart of many scientific activities at the laboratory. You will support and help to more »
