12 Support Analyst Jobs in Scotland

Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer to join … an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth … key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft more »

We are seeking a motivated Application Support Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an Application Support Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking … log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »

Are you an experienced IT Support Analyst ? Do you have a sold understanding of databases ? Are you highly analytical with excellent attention to detail ? If so I have a really interesting role with my client who is a leading Fintech business in the Investment management industry. You will … their office in the city centre of Edinburgh however they offer very flexible hybrid working. In this role you will be providing 1st line support for their database platforms however there is career progression that could see you becoming a fully fledged Database Administrator. This role could also suit … in a fast paced role where your skills will grow quickly. Responsibilities include: proactive monitoring of the database estate health & performance as first level support for general database platform troubleshooting Assist with: vendor and development supplied scripts creation of new databases configuration of database resilience and backup strategies configuration more »

Senior Desktop Support Analyst – Edinburgh – Permanent - £38,000 Change Digital are working exclusively with an Edinburgh based, highly successful organisation who have been established for over 30 years based on the west side of the city. The position is to work within a small technology team as a … senior desktop Analyst, where the users have a mixture of windows & Linux. This role will be supporting a user base of circa 50 both deskside and remotely operating a 60/40 hybrid working model. Skills required for this excellent and unique opportunity should include but not be limited … to: Desktop support Windows/Linux OS Active Directory Knowledge networking (Routing/Switching) This is an excellent opportunity for a forward thinking candidate who likes to work on their own and within a small team taking ownership of technical issues, desktop troubleshooting and software implementation/upgrades. If more »

Talentworx are working with an MSP in Ayrshire who are looking to recruit a Technical Support Analyst to join their 2nd and 3rd line Service Desk team. You will need to possess a good technical knowledge of installing and supporting varied types of hardware and software. You will … sharing (£1000-£1500 PA, Tax free) On Call Rota (£1500 PA) Sick pay Key Responsibilities: Providing remote customer focused 2nd and 3rd line IT support Resolving customer issues within predefined service level agreements Provide support to field based engineers Liaising with third party suppliers Required Skills: Strong understanding … of general IT Support including using various methods of remote support. Good technical and analytical skills. Experience with Microsoft server products, Remote desktop services, Office 365, Azure\ AWS, Dealing with third party software, and VMWare and Hyper V Knowledge is essential. Ideally have good networking experience – preferably with WAN more »

Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems more »

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Applications Support Analyst. We are expanding our team and searching for passionate Applications Support Analyst. As a member of our team, you will have the … opportunity to support and oversee a diverse portfolio of Oil and Gas business applications and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service … cause and resolve Applying fixes and upgrades as required, working with third party suppliers as necessary, Executing small projects to make improvements and provide support for larger projects as required, Managing application configuration, user accounts, licenses and data to ensure maintain strong security, reliability, sustainability and cost effectiveness. Experience more »

information from multiple sources to establish a TI request course of action or respond to a standard request for information related to the TI-Support service line Meet service level agreements regarding initial response time and customer notification as necessary Provide internal stakeholders the necessary information for decision support more »

Job Title: Technical Business Support Consultant About the Company My established and successful client has been serving customers in the Marine, Energy, and Corporate sectors. With an in-depth understanding of the unique travel requirements of these industries. Role Profile: The role involves supporting and maintaining internal and client … evolving the proprietary booking platform, ensuring accurate transaction flow, diagnosing and troubleshooting problems, and managing technical supplier issues. Candidate Requirements: experience within a technical support/corporate reservations function. with online automation systems such as Compleat or IQCX communication service skills. Desirable: and experience of the GDS and OBTs more »

body within Edinburgh. In this role, you will be the central point of contact for on-site support. You will also be providing remote support to users based in other locations. You will be supporting Windows 10/11 environments, MS Outlook and Office 2016. Performing software installations and … weeks, the role is expected to begin in July.* What you'll need to succeed For this role, you must have experience providing desktop support to users on site. Experience in the following technologies would be beneficial. Maintaining HP Kit Supporting Windows 10/11 environments MS Outlook and … Office 2016 Cabling and patching knowledge Knowledge of Iphone or Samsung support Knowledge of video conferencing or Telephony Support What you'll get in return This is a great opportunity to start a long-term contract and to gain SC clearance, a rare opportunity in contracting. What you more »

body within Edinburgh. In this role, you will be the central point of contact for on-site support. You will also be providing remote support to users based in other locations. You will be supporting Windows 10/11 environments, MS Outlook and Office 2016. Performing software installations and … weeks, the role is expected to begin in July.* What you'll need to succeed For this role, you must have experience providing desktop support to users on site. Experience in the following technologies would be beneficial. Maintaining HP Kit Supporting Windows 10/11 environments MS Outlook and … Office 2016 Cabling and patching knowledge Knowledge of Iphone or Samsung support Knowledge of video conferencing or Telephony Support What you'll get in return This is a great opportunity to start a long-term contract and to gain SC clearance, a rare opportunity in contracting. What you more »

an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Maximo Application Support Analyst. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or … can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »