6 Permanent Support Analyst Jobs in Scotland

We are seeking a motivated Application Support Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an Application Support Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking … log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »

Application Support Analyst, 2nd Tier Desk Analyst, Social Care Customer Service, Idox Software Glasgow, Woking or Home based, UK About the role We are actively seeking to recruit a candidate into our Social Care team to assist in the support of primarily our Directory Platform, with … some cross-skilling on our EHC Hub as we are looking to merge two teams into one larger support team. The ideal candidate should have experience in web application support, troubleshooting and experience working with Developers to ensure a rounded experience for our customer base. Joining Idox as … a 2nd Tier Service Desk Analyst opens up a number of career paths including Web Development, Project Management and Professional Services, consulting and advisory work. As a member of the Service Desk team within the Public Sector Software Division, a 2nd Tier Service Desk Analyst also sets out more »

Database Support Analyst £40,000 - £50,000 Edinburgh - hybrid Head Resourcing is pleased to be working with our Edinburgh based financial services client as they look to hire a talented Database Support Analyst. Our client provides a range of outsourced investment services to private banks, advisory businesses … and wealth managers and have offices in both Edinburgh and Glasgow. This role offers a unique opportunity to someone with a technical support background seeking a new challenge. In this role you will support the Database Administrator as well as work alongside members of the infrastructure, development, and … business operational teams to support and maintain the suite of development, test, and live MS SQL and Oracle databases. This will primarily be a 1st line databases platform support role but will offer career progression into a fully-fledged database administrator by gaining exposure to all aspects of more »

Senior Desktop Support Analyst – Edinburgh – Permanent - £38,000 Change Digital are working exclusively with an Edinburgh based, highly successful organisation who have been established for over 30 years based on the west side of the city. The position is to work within a small technology team as a … senior desktop Analyst, where the users have a mixture of windows & Linux. This role will be supporting a user base of circa 50 both deskside and remotely operating a 60/40 hybrid working model. Skills required for this excellent and unique opportunity should include but not be limited … to: Desktop support Windows/Linux OS Active Directory Knowledge networking (Routing/Switching) This is an excellent opportunity for a forward thinking candidate who likes to work on their own and within a small team taking ownership of technical issues, desktop troubleshooting and software implementation/upgrades. If more »

IT Support Analysts (Office Moves), Aberdeen We are looking for IT Support Analysts to join us on a temporary basis (3 months) to assist with an Office Moves project in Aberdeen. The successful candidates will be placed within a team of established prosource.it engineers on a client site … accordance with client and Health and Safety guidelines the instruction of the lead engineers onsite Who We Are Looking For: understanding of end user support and troubleshooting would be beneficial in IT either from work experience, College, University or through technical certification experience of IT equipment moves and setup more »

information from multiple sources to establish a TI request course of action or respond to a standard request for information related to the TI-Support service line Meet service level agreements regarding initial response time and customer notification as necessary Provide internal stakeholders the necessary information for decision support more »