25 Permanent Support Analyst Jobs in the South West

Software Support Analyst Cirencester, hybrid (x3 days in the office) Software Support Analyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software Support Analyst you will focus on … the client experience. The Software Support Analyst will resolve problems head on and be solution focused. Benefits As a Software Support Analyst for this awesome company, you will benefit from: Starting salary of £28,000 - £33,000 (depending on experience) Generous Annual Leave (25 days + … Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software Support Analyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system more »

Business Support Analyst - Remote £30-35K Job Summary/Goals The Business Support Analyst plays a crucial role within the Integral software solutions team. This role is responsible for understanding, capturing and translating business and user requirements into specifications, scoping delivery plans for technology development … and executing technical and user acceptance testing. The Business Support Analyst will also provide essential support in the implementation, operation, and optimisation of our business application and software portfolio Essential Duties and Responsibilities Collaborate with stakeholders to gather and document business and user requirements. Translate business and … specifications. Assist in scoping and planning technology development projects and test plans. Execute technical and user acceptance testing to ensure successful software deployment. Provide support during the implementation phase of software solutions projects. Assist in the operation and optimisation of the business application and software portfolio. Develop training and more »

Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £18k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing … expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology … ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software more »

Job Description About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd … line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to … developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their more »

Role: Junior Live Support Analyst 12-Month Contract Fully remote working Inside IR35 Up to £315 1-4 years experience required in a related role Hays are currently recruiting a Junior Support Analyst to support our private sector end client. We are looking for … and fix-Cognos performance management suite (Planning Analytics, Cognos Analytics etc)-Oracle Data Warehouse and Data Manager ETL tool-Design and implementation of live support processes-High level understanding of account and financial business processes (O2C or P2P or R2R etc)-Providing support to a financial system What more »

D365 Business Central Support Analyst - £40K My client are looking for an ambitious and experienced D365 Business Central Support Analyst who is looking to progress into a new challenge within the Dynamics industry. The role offered is within an organsation with plans to upgrade their current … the role is take on full autonomy of their ERP application. The opportunity will see the successful candidate play a fundamental role in the support and upgrade of their Dynamics NAV/D365 Business central system. This role will require weekly site visits in the South West. Duties: 1st … and 2nd line support of Dynamics NAV/365 Business Central Lead multi-site/cross-functional workshops to identify and document business application requirements for further enhancement End to end implementation support and aftercare Escalate in house queries to 3rd party support teams Requirements: Experience working more »

you on the lookout for a new role? I've got an opportunity that could be of interest to you Oracle Cloud HCM Live Support Analyst - Contract £315 Per Day inside IR35 Remote position (Monthly visits to offices across country) 12 Month Initial contract One of my clients … in a mass amount of Oracle based experts on an initial 12 months contract One of these roles is an Oracle Cloud HCM Live Support Analyst,. The successful candidate will be assisting on a public sector project for an initial 12 months The successful candidate will possess … in some of the following: Knowledge of data migration within the Oracle E-business Suite R12 payroll software Working knowledge and experience of Oracle support operation Detailed knowledge of Payroll module operations, covering scheduling, creation of request sets, expected outputs end of year closedown P60 and P11D definition and more »

IT SUPPORT ANALYST £25,000 Hybrid (a combination of remote and Bath office working) We’re L&C Mortgages, the UK’s leading fee free mortgage and protection broker. Join us and you’ll be part of a business that takes your progress seriously and wants you to … ensure that every candidate has an equal opportunity to contribute and thrive within our community. Right now, we’re looking to recruit an IT Support Analyst. THE ROLE Working as part of our Service Desk Team, you’ll be L&C’s first contact for all our colleagues’ technical … support needs. By assisting and sharing your knowledge you’ll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests for help will be answered promptly and professionally, and will be escalated to resolve issues where necessary. Working closely within your more »

IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key Role Responsibilities … stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written more »

IT/Application Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »

Junior/Graduate IT Support Analyst x 2 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »

IT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the more »

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desksupport experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support more »

IT Support Analyst x 3 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key Role Responsibilities: Responsible for the prevention of … stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written more »

Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working … and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider … members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through more »

IT Support - £50,000 - Central London (On-site role) An opening for a Desktop Analyst has become available within an innovative and diverse global professional services firm. This role will provide the successful candidate with the chance to collaborate and develop their skills and is key to the … This leading firm embraces a culture of customer service and is looking for someone who has the ability to provide efficient and effective client support to all users. You will be responsible for installation and configuration of desktop, laptop and telephone equipment, troubleshooting and maintenance of PC equipment and more »

Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working … and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider … members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornome... more »

with brand new, Bristol-based offices on the way, then VWV is the place for you!’ RESPONSIBILITIES Provide 1st, 2nd & some 3rd line user support and assistance to all members of the firm, ensuring that all problems and requests are dealt with within SLA Handle escalated issues from 1st … 2nd line support team via ticketing system & MS Teams Ensure that all Incident/Alerts/Service requests are worked effectively and efficiently Provide guidance, direction and training to co-workers Assist in testing fixes and perform post-resolution follow-ups Participate in an on-call rota providing emergency … IT support out of hours YOUR PROFILE Experience of providing IT support with excellent customer service SQL Understanding of Exchange Server and Active Directory Knowledge of M365 suite and Azure Able to pick up bespoke applications Excellent customer service skills Proactive and professional team player SALARY & BENEFITS Discretionary more »

Technical Support – Field based | £28,000 - £32,000 | EdTech | Remote We are looking for a Support Technician to join our client’s award-winning EdTech company to provide technical support technology rollouts and delivering great service to customers across the South West. Your primary duty will be more »

The Desktop Provision Service team build and deploy laptops and provide second line hardware support to mobile devices as a result of incidents. They also build, install and provide second line support forworkstations, and other desktop equipment, e.g. thin clients, printers, monitors, peripherals but this role will be … of mobile devices Reaccreditation of mobile devices Secure wiping of laptops and USB sticks What youll bring: Experience as a laptop/desktop hardware support engineer A keen eye and interest for computers Strong communication and analytical skills Strong customer service skills, focussed on meeting customer needs It would … with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage more »

Application/Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: £36,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Application/Software Support Engineers/Analysts to join its fantastic growing team. Ideal more »

Application/Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: £36,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Application/Software Support Engineers/Analysts to join its fantastic growing team. Ideal more »

Application/Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: £36,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Application/Software Support Engineers/Analysts to join its fantastic growing team. Ideal more »

Application/Software Support Engineer/Analyst x 2 - Gloucester - FinTech - Training & Progression - New! Salary: £36,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Application/Software Support Engineers/Analysts to join its fantastic growing team. Ideal more »

Graduate/Junior Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: £33,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Graduate/Junior Software Support Engineers/Analysts to join its fantastic growing … following: Computer Science or related degree Knowledge of SQL and/or Linux/Unix and/or Javascript advantageous Demonstratable experience of providing support Assisting in the development of high performing teams Demonstratable problem solving and ownership skills Benefits on offer: Additional 5% - 10% bonus (part company performance more »