Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
EMIS Health
2nd Line SupportAnalyst - Watford - Hybrid Working The Vacancy 2nd Line Support AnalystJob working remotely and in the Watford office as part of the growing support service team at EMIS. Our Vision and Your Impact Our vision is to be the leading provider of innovative healthcare … difference. Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, we are looking for a 2nd Line SupportAnalyst to join our innovative support service department. You will become part of the support service team that is responsible for … or medicines managementproducts.The role is customer facing but the customers are system experts so you will be problem solving andmostlyoperating at a second line support level, managing issues through to resolution.You'll deliver exceptional customer service, empathising with our customers, keeping them informed of the status of their incident more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
Lead SupportAnalyst - MSP, Hertfordshire Does the idea of making a significant difference in the quality of IT in multiple, small businesses, excite you? Provide 2nd & 3rd Line Support and design & supporting technology solutions for 20 clients (with over 250 users) of an expanding MSP. Reporting to … service when needed. The role is home-based, servicing clients in Hertfordshire, mostly remotely. Responsibilities: IT Management: Design, maintain, and developall clients' IT solutions. Support : Provide 3rd Line support on tickets escalated by the Service Desk Project Management : Plan, execute, and oversee IT projects, ensuring timely completion. Network … IT Policy Development and Documentation: Develop robust IT policies and procedures, ensuring comprehensive documentation of customer IT configurations for clarity and compliance. User Training & Support : Provide training and support to client's staff. Staff Development: Build a team as the business grows; upskill 3rd party Service Desk Analysts more »
The IT SupportAnalyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing … industry. Client Details 2nd line IT SupportAnalyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm … is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT SupportAnalyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including anti more »