Support Analyst Jobs

46 to 70 of 218 Support Analyst Jobs

IT Technical Support Analyst

Kidlington, Oxfordshire, United Kingdom
AIR Personnel Ltd
Air Personnel are delighted to be supporting their aviation client for the role of IT Technical Support Analyst Description/Overall purpose of the Job As IT Technical Support Analyst will be required to undertake first line technical activities concerning the installation and support of … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »
Employment Type: Permanent
Posted:

Placement Support Analyst

Solihull, England, United Kingdom
Hybrid / WFH Options
Phoebus Software
Placement Support Analyst Be part of something special, join Phoebus. Technology shapes the way we live our lives. How we work, learn, move and communicate, and with our technology expertise and talented individuals, Phoebus has been bringing a new market leading contemporary product to life, coming together to … break or after work. We also have on-site parking facilities and are a short walk from the train station. Our Placement Scheme: System Support Analyst The successful candidate will have a comprehensive and exciting induction into our business. During the 12 months the candidate will work with … different teams across the company in supporting our Service Delivery Life Cycle. Within a structured environment, the successful candidate will assist in the support and release of business software in line with the company’s strategy of providing a high quality and continuously improving service to our existing clients. more »
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D365 Support Analyst

Manchester, United Kingdom
Hybrid / WFH Options
Akkodis
Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but … demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing . supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
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Senior Technical Support Analyst

London Area, United Kingdom
Burman Recruitment
Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »
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Information Technology Support Analyst

Manchester Area, United Kingdom
Recann
IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration and remote flexibility … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and swiftly resolve support requests. Tech Setup: Install and configure the latest hardware and applications to keep our operations running smoothly. Account Management: Create and manage user accounts more »
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macOS IT Support Analyst

West End, London, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »
Employment Type: Permanent
Salary: £30000 - £33000/annum Excellent benefits
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Support Analyst - Lincoln - £27,000 D.O.E - 1 day a week onsite

Lincoln, Lincolnshire, United Kingdom
In Technology Group
We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector, through learning new skills and receiving … their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from home more »
Employment Type: Permanent
Salary: £22000 - £27000/annum Hybrid working with amazing benefits
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Support Analyst - Lincoln - £27,000 D.O.E - 1 day a week onsite

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector, through learning new skills and receiving … their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from home more »
Employment Type: Permanent, Work From Home
Salary: £22,000
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3rd Level Cisco Support Analyst

Stonehouse, Gloucestershire, South West
Nexus Jobs Limited
Job Description About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd … line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to … developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their more »
Employment Type: Permanent
Salary: £25,000 - £30,000
Posted:

Information Technology Support Analyst

Basingstoke, England, United Kingdom
Once For All
IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud … systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »
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D365 Support Analyst

Birmingham, West Midlands, United Kingdom
Blue Pelican Group
D365 Support Analyst Working for a well-known MS Dynamics Partner, with a diverse client base, we are looking for a driven and talented Support Consultant, to join our client, on a permanent basis. A Dynamics 365 Support Analyst, you'll be part of a … team responsible for assisting customers with support concerns and challenges, resolving issues, and recommending solutions to address needs they may have. We are looking for individuals who have excellent working knowledge of Dynamics 365 and/or Power Platform, either as an end-user or within a helpdesk environment. … Dynamics 365 and Power Platform, specialising in particular areas, and/or progressing into team leader roles. Skills and Experience: Proven experience in the support of ERP systems, preferably Microsoft Dynamics 365 Business Central, Dynamics NAV, CRM or Power Platform either with a partner or end-user. Ability to more »
Employment Type: Permanent
Salary: £45,000
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Trading Application Support Analyst

London Area, United Kingdom
Harrington Starr
Trading Support Analyst - London - £50,000 - £65,000 Harrington Starr have just partnered with a leading Global who have an exciting new opportunity for a new Senior Application Support Analyst to join the company. They are looking for a support professional with good business and … excellent communication skills. This position will be very hands on and will require exposure to some essential tools and the following: Experience providing L1 Support in a Customer facing role. Hands on experience with supporting and troubleshooting FIX API's. Strong exposure to either a Windows or a Linux more »
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Application Support Analyst

London Area, United Kingdom
Harrington Starr
Application Support Analyst - London - Hybrid role - £70,000 - £85,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application Support Analyst to join the team. They are looking for a support professional with a great more »
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IT Support Analyst

Grimsby, Lincolnshire, United Kingdom
Syntax Consultancy Ltd
IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »
Employment Type: Permanent
Salary: £26000 - £28000/annum 26-28k (DOE)
Posted:

IT Support Analyst

Grimsby, South Humberside, North East, United Kingdom
Syntax Consultancy Limited
IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »
Employment Type: Permanent
Posted:

IT Support Analyst

Grimsby (Lincolnshire), East Riding of Yorkshire, United Kingdom
Syntax Consultancy Ltd
IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »
Employment Type: Permanent
Salary: £26000 - £28000/annum (DOE)
Posted:

ETRM Support Analyst

London Area, United Kingdom
Harrington Starr
Application Support Analyst - London - Hybrid role - £70,000 - £90,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application Support Analyst to join the team. They are looking for a support professional with a great more »
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MacOS and Windows IT Support Analyst

Kingston upon Thames, London, United Kingdom
Eligo Recruitment Ltd
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through … plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
Employment Type: Permanent
Salary: £29000 - £30000/annum Benefits
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Product Support Analyst

United Kingdom
Adecco
Job Role: Product Support Analyst Location: UK remote Duration – 12 months Salary: £40.38 per hour | 83K per annum Summary: The Product Support Analyst works within the Product & Service Operations (PSO) organization to help businesses through scaled service delivery & operations. We combine deep expertise in our products … with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organization, the Product Support Analysts are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as efficiently and … de- bugging · Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team · Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met · Identify opportunities to optimize and automate workflows and support processes Skills · Experience more »
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IT Technical Support Analyst

Kidlington, Oxfordshire, United Kingdom
Matchtech
Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »
Employment Type: Permanent
Posted:

IT Support Analyst -2 month contract

London, Fenchurch Street, United Kingdom
Ashdown Group
This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience providing 2nd … line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have a strong Microsoft … s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of staff. This role is paying £23.00 per hour including Employer NI and holiday entitlement. If more »
Employment Type: Contract
Rate: £20 - £23/hour
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Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Stanford Black Limited
Application Support Analyst Currently representing a multi-billion dollar Firm who specialise in Equities and FX, looking for an Application Support Analyst to join their growing technology function. The team is incredibly collaborative and promotes ownership of platforms, giving you direct impact on the organisation. Though more »
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Senior Application Support Analyst

London Area, United Kingdom
Harrington Starr
Application Support Analyst - £80,000 - £100,000 - City of London Harrington Starr have just partnered with an Asset Manager who have an exciting new opportunity for an Application Support Analyst to join their team. This vacancy is a newly formed opportunity in a growing company. This more »
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Application Support Analyst

Manchester, North West
Hybrid / WFH Options
Informed Recruitment
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise … a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support … underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica more »
Employment Type: Permanent
Salary: £40,000 - £42,000
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Service Desk Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Proactive Appointments Limited
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for … handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering … service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the more »
Employment Type: Permanent
Salary: £28,000
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Support Analyst
10th Percentile
£24,000
25th Percentile
£27,750
Median
£35,750
75th Percentile
£47,500
90th Percentile
£59,750