17 Support Engineer Jobs in Cheshire

to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress. • To provide 1st and 2nd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment. • In addition, they may be called upon to do other duties as demand occurs. more »

Senior Support Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft tech Office365/Microsoft365 … Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. … to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk Senior Support Engineer – Azure, M365, AVD – Office Based more »

Job Title: Software Support Engineer Hybrid Initially moving to mostly remote after 2 months Warrington £25,000- £35,0000 A SaaS business based in Warrington with a global reach are looking for a Software Support Engineer to work a hybrid role that brings together operations, development … support. This role would suit a bright graduate who can communicate well and is technically minded. Ideally you'll either come from a tech support of software development background. Why They Are Hiring: The client's platforms have reached a level of maturity that has attracted a broader customer … bridge the gap between operations and development, primarily serving as second-level support. The ideal candidate will possess greater technical proficiency than first-line support but may not necessarily be (or want to be) a full-stack developer. Strong technical problem-solving and diagnostic skills are essential. The candidate more »

IT Service Desk is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »

Prestigious opportunity for an IT Systems Engineer to join our international business delivering resolution of IT issues, developing solutions and systems integration for both on-prem and Cloud environments. This is a hybrid role 2–3 days a week in the office and candidates will be required to be … team, our IT MSP’s and partners, and be responsible for:-. System Design including complex systems integration System Installation Project Management Commissioning Support and Maintenance Remote Monitoring Maintain our high standards, particularly regarding customer communications and response times Working with suppliers and other IT partners Engaging in … areas. If you possess a combination of some of the following skills, then LETS TALK! Proven experience in a 1st and 2nd line IT Support capacity Proven experience in supporting cloud based applications and software, Azure Ability to prioritise work, anticipate needs, and maintain a level head in a more »

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll … in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot … complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security protocols. Document support processes and resolutions for future reference. more »

to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking … Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise directly … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »

Senior IT Support Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT Support Engineer with a broad knowledge of Windows Server, Virtualisation and Networking … Security to join the experienced team. Ideally a proficient Senior IT Support Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an office-based role more »

IT Support Engineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »

IT Support Engineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »

2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and collaborating with the team. To conduct site inspections … and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer service by making sure their issues are resolved quickly more »

1st Line IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a high quality, managed services provider to … them to ensure their company's systems and I.T Infrastructure are up to date and continue to match requirements. The successful 1st Line IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and … Office365), Apple, Networking, Backup Want to gain certifications rapidly to advance your career Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients) As well as a competitive basic salary, they also offer training opportunities more »

IT Support Technician £25,000 - £27,000 per annum depending on experience Chester ( Please be aware, this is an office based role) Permanent Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life … BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Employee Discounts Main Purpose of Role for IT Support Technician: The IT Support Technician will act as an IT customer service and technical process expert as the face of IT for Cogent. … This role will provide day to day support for internal and external customers working with our IT partners to create a seamless user experience by protecting, maintaining, and improving the stability of Cogent IT infrastructure. Key Responsibilities: Log and respond to IT requests via phone, e-mail and in more »

IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact for all IT services, requests … IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK. This role would suit someone looking for their next role in more »

Desktop Support Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team … of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of opportunities for career progression across the business. They more »

NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING/SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE … to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer/Project Delivery Technician to work alongside their Client Project Managers/Project Delivery Engineers. This is initially for a 6-month …/CULTURE: Bonus scheme/profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical more »

escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »