Support Engineer Jobs in Chorley

1 Support Engineer Jobs in Chorley

1st Line Support Engineer

Chorley, Lancashire, North West, United Kingdom
Bowdon Associates Ltd
st Line Support Engineer Chorley £21K-£26K Our Client is looking for aLevel 1 Support Engineer to join their friendly and dynamic support team providing remote support to Businesses across the UK. This is a great opportunity for a proactive and enthusiastic 1st Line … Support Engineer. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to the client base, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely … and professional manner. Provide first-line technical support for hardware and software issues Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate team member Log all support activities and resolutions accurately in the ticketing system. Set up and configure user accounts, permissions, and access rights. more »
Employment Type: Permanent
Salary: £26,000
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