2 Apprenticeship Support Engineer Jobs in the East Midlands

We are now seeking a personable and enthusiastic IT Support Engineer Apprentice to join our small, hardworking, and busy technical support team. This is a very varied and exciting role covering many different technologies, delivered to a wide variety of customers, both office based and at customer … s premises. Role Providing telephone, remote and on-site technical support to customers, with a focus on quality services whilst adhering to company processes and procedures. Tasks and responsibilities: Communicating with customers throughout process via telephone and email Logging, allocating and managing support tickets on help desk system … Contributing to Team Meetings IT Support (remote and on-site) Gaining knowledge in problem investigation, problem diagnosis and solution implementation both remotely and onsite. IT Installation: Preparation of equipment and services in line with work specification and appropriate deadlines. Accurately recording all environment configuration and system credentials on an more »

Fantastic opportunity for a technically minded individual who'll have the chance to get involved to support the assigned manufacturing areas for engineering investigations, learn how to actively assess areas and improve to achieve a robust standardised process/capability through detailed procedures and training. Apply today for a … cause and problem solving to improve process. Work with the team to investigate existing repeating issues and undertake continuous improvement projects. Learn how to support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and … APQP requirements. Understand to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing. Support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and more »