14 Support Engineer Jobs in the East of England with Remote Work Options

3rd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin and more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »

Job Title: Senior IT Support Engineer Location: Wisbech Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow … working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support Engineer role … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

Job Title: Senior IT Support Engineer Location: Colchester Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow … working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support Engineer role … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

On-site Support Engineer – Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK’s top financial clients. They are looking for an enthusiastic … 2nd Line Onsite Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be … Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to senior Executive level end-users. Minimum of 3+ years’ experience within a similar role. Role and Responsibilities: Provide desk-side and remote based more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware and software issues, ensuring a seamless experience for our … Company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is more »

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »

IT Support Engineer Bedford Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware. ESSENTIAL DUTIES AND RESPONSIBILITES: Technical Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure … APC UPS’s;. Time Management Shifted between Full time office hours out of office hours dependant on rota Communication Direct report to the Support Manager. Working with Development and Testing implementation departments on checkpoint systems. Team Working Working within the Service Department and with the Development and Testing … our Corporate Company Values and Business Ethics at all times Skills & Attributes High level IT knowledge PLC Controls Background Experience Proven experience of technical support Previous experience in a similar working environment Solid working knowledge of: Windows Server SQL Server Windows Operating System Network Infrastructure and cabling High Level more »

Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1st Line Support Engineer to join our dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical prowess. … Key Responsibilities: Providing first-line support to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach to problem-solving, catering to users of varying technical abilities. Handling forgotten password scenarios with humor and professionalism. Requirements: Strong interpersonal skills and … environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1st Line Support Engineer. more »

Systems Engineer, Office 365, Azure, Networking COR5480 £45,000 The Role This is an excellent Systems Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the Systems Engineer will use knowledge of Office 365 and … associated Microsoft technologies to work on exciting technical projects for customers. The Company The Systems Engineer will join a Service provider, working with the latest technologies to support their customers. The Systems Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. … is Hybrid, mainly office-based with some remote working (c. 1 day a week) Benefits Some of the benefits on offer for the Systems Engineer, include: 23 days' annual leave + Bank Holidays An excellent technical training programme Regular work social events to ensure a fantastic team environment What more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst using … the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national organisations … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »