1 to 25 of 64 Support Engineer Jobs in the East of England

has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to more »

on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. As … a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on GIS products … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »

Application/Software Support Engineer/Analyst x 2 - Peterborough (1 day/month) - Software Development Organisation - New! Salary: Up to £34,000 p.a. DOE Location: 1 day/Month in the Peterborough Office A leading organisation in the Cambridgeshire area requires a number of Application/Software … Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: 1+ years experience in a similar role Knowledge/experience of SQL and/or Linux/Unix/Oracle DBs Assisting in the development of high performing teams Demonstratable problem solving and more »

Field Service Engineer Are you a Field Service Engineer looking for your next exciting opportunity? A brand-new position has arisen for a Field Service Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide … range of clients. As the Field Service Engineer, you will be expected to travel to client sites 4 days a week then be based one day a week on-site in Cambridge. You will be expected to have experience of infrastructure (On-prem/cloud) as well as Office … Microsoft Azure and Hyper-V. This is a great opportunity for an ambitious Field Service Engineer to further develop their career. The Field Service Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You more »

On-site Support Engineer – Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK’s top financial clients. They are looking for an enthusiastic … 2nd Line Onsite Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be … Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to senior Executive level end-users. Minimum of 3+ years’ experience within a similar role. Role and Responsibilities: Provide desk-side and remote based more »

IT Support Engineer Bedford Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware. ESSENTIAL DUTIES AND RESPONSIBILITES: Technical Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure … APC UPS’s;. Time Management Shifted between Full time office hours out of office hours dependant on rota Communication Direct report to the Support Manager. Working with Development and Testing implementation departments on checkpoint systems. Team Working Working within the Service Department and with the Development and Testing … our Corporate Company Values and Business Ethics at all times Skills & Attributes High level IT knowledge PLC Controls Background Experience Proven experience of technical support Previous experience in a similar working environment Solid working knowledge of: Windows Server SQL Server Windows Operating System Network Infrastructure and cabling High Level more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic … team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our internal teams. This position involves a mix … of user support, system administration, troubleshooting, and collaboration with other IT professionals. Responsibilities: Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. Troubleshoot and resolve hardware and software problems in a timely manner. Perform system administration tasks such as user account more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst using … the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national organisations … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations. Job description: Have you got excellent customer service skills … knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORT COORDINATOR to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS Based in our Hitchin Headquarters … our technical support coordinators ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a Technical Support Coordinator, you will work closely with internal more »

IT Support Engineer – Permanent – hybrid – £41,000 to £47,000 plus benefits We have an exciting opportunity for an Infrastructure Engineer to join a leading organisation. This is a standalone role where you will manage a cloud & on-prem environment and provide 3rd level support to … circa 200 users. What you will be doing: Ensure the IT infrastructure (servers, networking and associated services) is effectively implemented, administered, secured, and maintained. Support with 3rd level activity and resolve incidents and issues escalated by the service desk team. Support with projects and operate as the Infrastructure … SME What they are looking for: Previous experience working as an Infrastructure Engineer at a 3rd line level Experience with Azure as well as on premise environments Great communication & team working skills Exposure to security would be advantages but not essential more »

Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish … with users and clients Participate in testing, documentation and implementation of assigned projects Additional duties as and when required Essential Skills: Desktop operation and support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines. Works with vendor support more »

your chances of being considered for an interview Read the complete job description below. Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an … customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible more »

2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 £225 per day We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support … you are proactive, customer-focused, and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows … operating systems and software applications. Manage user accounts, groups, and permissions in Active Directory. Support and administer Office 365 applications, including Outlook, Word, Excel, and Teams. Assist in the deployment and management of mobile devices using SCCM and mobile device management solutions. Collaborate with IT team members to implement more »

2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of all more »

Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1st Line Support Engineer to join our dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical prowess. … Key Responsibilities: Providing first-line support to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach to problem-solving, catering to users of varying technical abilities. Handling forgotten password scenarios with humor and professionalism. Requirements: Strong interpersonal skills and … environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1st Line Support Engineer. more »

Systems Engineer, Office 365, Azure, Networking COR5480 £45,000 The Role This is an excellent Systems Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the Systems Engineer will use knowledge of Office 365 and … associated Microsoft technologies to work on exciting technical projects for customers. The Company The Systems Engineer will join a Service provider, working with the latest technologies to support their customers. The Systems Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. … is Hybrid, mainly office-based with some remote working (c. 1 day a week) Benefits Some of the benefits on offer for the Systems Engineer, include: 23 days' annual leave + Bank Holidays An excellent technical training programme Regular work social events to ensure a fantastic team environment What more »

Outstanding opportunities are now available to appoint Ground Support Engineers at Stansted Airport. This vastlystable, Global organisation seek skilled Technicians to join their team workingon not only HGV's, LGV's and similar, but a variety of Ground Service Equipment. You will conductplanned and preventative maintenance, as well asservice more »

Were working with a Control Systems Company whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving tricky PLC control systems problems on site. With industrial automation increasing across the UK, these teams are in demand- and so we need to add to them. The PLC more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic … team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our internal teams. This position involves a mix … of user support, system administration, troubleshooting, and collaboration with other IT professionals. Responsibilities: Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. Troubleshoot and resolve hardware and software problems in a timely manner. Perform system administration tasks such as user account more »

We're on the hunt for an energetic IT Support Engineer to become part of our client's dedicated team in a highly respected educational institution. This role is a stellar chance for an ambitious individual eager to thrive in a vibrant and cooperative atmosphere. Great benefits including … free lunches! Position Summary: You'll play a crucial role within the IT department as an IT Support Technician, reporting directly to the senior engineering team. Your main duty involves offering comprehensive first and second-level technical assistance to a diverse user group, including faculty, students, parents, and other … IT strategies, processes, and initiatives, guaranteeing the seamless functioning of the institution's IT framework. Principal Duties: Swiftly address IT queries submitted via the support desk, providing first and second-tier support as necessary. Identify and troubleshoot technical issues effectively, with a protocol for escalating intricate matters to more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will more »