1 to 25 of 48 Permanent Support Engineer Jobs in the East of England

1st Line Support Engineer Peterborough £22k to £24k My customer requires an experienced 1st line support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in Peterborough. Supporting a team of up to … working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1st Line Support Engineer: 1- 2 years’ experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a … customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman, by more »

Sales Support Engineer Salary: Highly Competitive Salary + Private Healthcare + Life Assurance + Company Benefits. Location: Peterborough (Commutable from: Whittlesey, March, Stamford, Market Deeping, Crowland, Great Oakley, Kettering, Thrapston, Rushden, Wellingborough, Wisbech). Are you a Sales Engineer looking for the opportunity to join a globally … recognised company with industry leading products who work on a variety of ground breaking projects? On offer is this excellent sales support role with progression opportunities into more senior positions available within the company and the chance to become the go to engineer for their wide client base … an international basis with a blue-chip client list and a wide range of high value of projects. They're looking for a Sales Support Engineer to join their team due to recent growth. On offer is this Sales Support Engineer role where you will get more »

Job Role: Product Support Engineer Job Type: Permanent Location: Bedford Salary Range: Market Related Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the company's automation product … categories, with a focus on motors, gears, electrical drives and sensing/measurement. Key Responsibilities - Product Support Engineer: Provide technical support to customers on Motors & Gears, Electrical Drives, and Sensing/Measurement technologies. Respond promptly and effectively to customer sales and technical inquiries. Maintain an active project … in competitor products and perform cross-referencing. Conduct product demonstrations when required. Assist in processing customer returns and resolving related issues. Qualifications & Experience - Product Support Engineer: Degree in a relevant engineering discipline (e.g., Electrical Engineering, Mechanical Electronic Engineering, Mechatronics, Computer Science); HNC/HND or equivalent technical qualifications more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

IT Support Engineer Cambridge (hybrid- 2 days onsite) £35,000 per annum Are you passionate about technology and thrive in a dynamic, customer-focused environment? We are looking for a talented IT Support Engineer to join our team at a leading retail company based in Cambridge. … an exciting opportunity to contribute to a forward-thinking organization and make a real impact in the retail industry. Role Overview: As an IT Support Engineer, you will play a key role in maintaining our IT infrastructure and providing technical support to our internal teams. Your responsibilities … include diagnosing and resolving hardware and software issues, setting up and configuring systems, and assisting with network administration tasks. Key Responsibilities: Responding to IT support requests and troubleshooting technical issues. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners. Providing technical assistance and training to end more »

2nd Line Support Engineer - Leighton Buzzard Salary: Up to £35,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity for an individual with a … passion for technology and a proven track record in providing excellent IT support. Responsibilities: * Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. * Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems. * Collaborate with the IT team to … ensure seamless delivery of IT services. * Handle escalated support issues and work towards timely resolution. * Maintain and update documentation related to IT processes and procedures. * Assist in the evaluation and implementation of new technologies. * Collaborate with other teams to contribute to ongoing projects. Requirements: * Proven experience as a 2nd more »

An exciting new opportunity for a Customer Support Engineer has arisen with our client in Cambridgeshire. As the Customer Support Engineer in Cambridgeshire, you will support the company's products in the field and to commission systems worldwide. This role will require someone with strong … technical ability, comfortable with customer facing and who can gain a detailed technical understanding of the company's products. Requirements for the Customer Support Engineer in Cambridgeshire HNC or above in Electrical/Electronic or Mechanical Engineering Previous experience in international servicing & commissioning activities A willingness to travel … a great opportunity to join one of the world's leading developer & manufacturers of thermal imaging systems. APPLY NOW! For the role of Customer Support Engineer, Cambridgeshire by sending your CV to or call Charlie on 01582 878807 or 07961 158 782 for more information. more »

Job Title: Desktop Support Engineer Location: Cambridge (Hybrid) Salary: Up to £30,000 DOE Are you a tech-savvy problem solver with a passion for providing excellent customer service? Are you looking for a hands on technical role, to hone in on the skills you have gained over … the recent years? If so, we have the perfect role for you! We are currently seeking a dedicated Desktop Support Engineer to join our clients team in Cambridge, this is a hybrid role. As a Desktop Support Engineer, you will play a vital role in providing … frontline support to our clients and ensuring the smooth operation of their IT systems. K ey Responsibilities: Provide 1st line helpdesk support to end-users, resolving technical issues in a timely and efficient manner. Set up new user accounts and permissions, ensuring access rights are correctly configured. Build more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly … Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking more »

Job title: Principal Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll … be doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case … reports Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support more »

IT Support Engineer - Cambridge. Our client is currentlylooking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service … requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites … across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and … such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The more »

3rd Line IT Support Engineer Salary: Up to £45,000 DOE. Location: Kings Lynn Work Pattern On-Site Connect IT have partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand … so it’s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to learn and continue to advance their technical knowledge. Skills 5 years’ experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange … Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to more »

IT Support Engineer Borehamwood £30,000 - £40,000 + Hybrid + Education funding An exciting opportunity beckons for an experienced IT 2nd/3rd line support Engineer to excel within an established company, where you will have the opportunity to be involved with a wide range … offers a chance to enhance your existing skills and make the most of your career-acquired knowledge. As an IT 2nd/3rd Line Support Service Desk Engineer, your duties encompass performing root-cause analysis and preventing reoccurring issues happening. The company is a Microsoft Solutions partner and … London and various parts of Europe. Due to their growth, they are currently on the lookout for an 2nd/3rd Line Service Desk Engineer to join their talented IT service desk team. This opportunity allows you to broaden your experience in the IT sector and work with innovative more »

Company Description Curo Support Services Ltd is an IT business solutions provider with global experience and local knowledge. The company was founded in 2002 and offers first-class support to local SMEs. Curo boasts high levels of customer satisfaction by combining expert knowledge, experience, and a genuine interest … in the needs of individual customers. Role Description This is a full-time hybrid role for a Junior Information Technology Support Engineer at Curo Support Services Ltd located in Rayleigh, with flexibility for some remote work. The Junior IT Support Engineer will be responsible for … providing technical support, troubleshooting issues, system administration, and help desk support. They will work both in the office and remotely. Qualifications Technical Support and Troubleshooting skills Information Technology and System Administration knowledge Experience in Help Desk Support Excellent problem-solving abilities Strong communication skills, both verbal and more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users … including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be the great … next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may … involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues more »

on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. As … a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on GIS products … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »

Job Title: Senior IT Support Engineer Location: Wisbech Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow … working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support Engineer role … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

Job Title: Senior IT Support Engineer Location: Colchester Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow … working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support Engineer role … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

Job Title: Senior IT Support Engineer Location: Colchester Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow … working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support Engineer role … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »