7 Permanent Support Engineer Jobs in Edinburgh

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity to … and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise will play … a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support and solutions to more »

Job Title: Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically … competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We’re looking for someone to more »

Customer Support Engineer Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to enhance … range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support … Line team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level more »

Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreed ROLE OVERVIEW: We are looking … for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal … communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service more »

IT Engineer – Edinburgh – Up to £30K – Office Based The Company: Well-known and respected Managed Services Provider who are renowned for training and developing emerging talent. They have offices centrally within Edinburgh and would prefer a candidate that enjoys spending the majority of the week in the office with … and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service more »

deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments • Cover on TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support … max 25 to purchase/sell additional holiday insurance Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when more »