2 Contract Support Engineer Jobs in Hampshire

1st/2nd Line Support Engineer– Portsmouth – 3-month contract My customer is looking for a dedicated 1st/2nd Line Support Engineer to help with issues up to L2. You’ll be working within a technical Support Engineer Team, with your main duties … queries which come through (Microsoft 365, Authentication, Active Directory, post migration issues) Primary day to day responsibilities will for the 1st/2nd Line Support Engineer will include: Previous experience in a 1st/2nd Line Support Engineer role focused on Microsoft Stack. Windows 10 – Administration … and Support Office 365 – Administration and Support Active Directory experience Authentication issues. Post tenant-tenant migration issues. Exception customer service and communication skills Previous experience working with ticketing systems. (Service Now, Freshdesk, etc) This role would require you to be onsite, 5 days a week in Portsmouth for more »

2nd/3rd Line Support Engineer Our client is looking for a 2nd/3rd Line Support Engineer to join the team in Basingstoke on a hybrid basis on an initial 6 month contract. Key Responsibilities: Provide 2nd/3rd line technical support for Citrix … environments to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate and more »