We are hiring Senior Support Engineer. Below are details ROLE PURPOSE (summary) SupportEngineer will provide production support (24/7/365) to CHM application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time, cost and … quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and onshore teams … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults … with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, Skills and Experience required To … implications. To be proactive and pragmatic and extremely detail orientated. Preferred Skills But Not Essential Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases You Should Apply If: You care deeply about applying technology and processes to deliver smarter solutions. more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults … with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »
Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for our client. You … and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the Tailor Made Technologies team, you … will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events more »
We are recruiting for an IT SupportEngineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people to input new … ideas so they can continuously improve. You will be expected to provide full IT support as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security systems. The Role … This is a busy IT support role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to around 200 employees across a number of sites. You will be expected to work independently and under your own initiative. As well more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced 2nd/3rd line supportengineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support … work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking more »
Functional Application Support (FAS) Engineer Contract Portsmouth **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the Defence Sector require a skilled Functional Application Support (FAS) Engineer on an ongoing … contract basis. Your experience Experience of FAS Applications support: -NIRIS - ICC - JChat - LOGFAS - JOCWatch - TOPFAS Reviewing documentation for Installation and integration of software packages. Operating Systems: Windows Server 2012/16, Windows 10, VMWare Hosts, Solaris, HyperV, Powershell. Windows Policies and Firewall settings, RedHat/Oracle, PKI, SQL, PostgreSQL. more »
Portsmouth, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
/Fareham area. Hours: flexible 0800-1800 hrs range Monday to Friday Salary: £48,500 p.a We have an exciting opportunity for an Infrastructure SupportEngineer who specializes in VMWare to join our client... APCT1_UKTJ more »
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate … steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial more »
our staff have the chance to live a fulfilling life beyond the workplace. Position overview: An exciting opportunity to join Saab Seaeye's product support team, supporting a wide range of leading electric underwater robotic products including Saab Seaeye's new electric work class vehicle (eWROV) and new electric … manipulator. The role is to complement the existing support team with a focus towards electrical, electronic and robotic systems. Key accountabilities and responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as … a focus on electrical manipulators and robotics Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support Carry out hands on fault finding and repairs of electro-mechanical systems Provide technical support to internal stakeholders such as the aftersales team more »
Jigsaw Specialist Recruitment are delighted to be exclusively partnering an established technology company in this exciting new role. As Infrastructure & Software Engineer you will join a small, professional and extremely friendly IT team in helping them transform and upgrade their current IT systems and environment. This is an excellent … products to their customers. Due to an exciting period of growth, they are looking to expand their IT offering by appointing a talented Infrastructure & Support Engineer. Key responsibilities will include assisting the Head of IT in installing, managing and upgrading: - VMware ESXi server and vCSA infrastructure Server/Backup … administering VMware ESXi and vCSA environments Server hardware builds, testing and provision Administering Microsoft Windows Server environments Administering Microsoft domain environments Backup and recovery support Software application installations In return you will be rewarded with a competitive basic salary, 24 days’ holiday, option to purchase/sell additional days more »